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Sofitel Chicago Magnificent Mile

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#18 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
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3,906 Reviews from our TripAdvisor Community

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Showing 3,318: English reviews
Mequon, WI
Reviewed 2 days ago NEW

We stayed at the Sofitel Chicago Water Tower 12/27-12/29 to celebrate our 25th wedding anniversary. When we checked in we were told as Platinum members we were going to get an upgrade to a junior suite. We were thrilled but when we open the door to our suite on the 32nd floor we were blown away to find out we...

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Helpful?
Thank Midwest G
Oviedo, Florida
Reviewed 3 days ago NEW

Stayed here for a wedding in January 2017! Coldest days 3 degrees! The hotel staff extremely friendly and accommodating. Very clean room with a wonderful shower and bathroom! Great bar with a fireplace! Breakfast was superb! Would highly recommend it!

Review collected in partnership with this hotel
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Thank lrlake
Portage, Michigan
Reviewed 3 days ago NEW

This was a brief girls weekend stay and we had never chosen this hotel before. It was a nice surprise starting with the greeting at the front desk. I don't believe I've ever had such personal and friendly service at a hotel. We had a very quiet room and the bedding was luxurious. It was a little dusty so I'm...

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Thank greenmingo1
Cypress, California
Reviewed 4 days ago NEW

The downtown location was perfect for our very short stay. Walkable and safe area, close to lots of restaurants and shopping. A short walk to Michigan Ave. and the Sprinkles Cupcake ATM! Our high floor room had great views of the area skyline. Room was spacious, comfortable and clean. Upscale / modern feel. The price for such a highly rated...

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Thank vegasbaby143
Toronto, Canada
Reviewed 4 days ago NEWvia mobile

This Sofitel has a great location and offers a relaxed vibe that carries over into the rooms. In some ways the hotel does not feel quite as elegant or new as some in this brand, yet it more than makes up for that with nice-sized rooms, helpful staff, and a great location in the heart of the city. The rooms...

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Thank mbc421
Sterling Heights, Michigan
Reviewed 5 days ago NEW

Went with a friend of mine to Chicago. It was his first time going so I wanted to book a good location at a relavtively decent price (for Chicago). I was pleasantly surprised when I was able to book this hotel at a very good price (keep in mind this was January). Chloe at the front desk was very friendly...

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Helpful?
Thank Petemode
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Petemode, Thank you for your review about your stay with us at Sofitel Chicago Magnificent Mile. Thank you for complimenting our hotel, and our staff, specifically Chloe. We will of course make sure she receives the recognition she deserves for the exceptional service she provided. We are very glad to know you enjoyed the hotel, as well as your...

Reviewed 6 days ago NEWvia mobile

Stayed for one night and found the hotel to be wonderful. Our room was on the 20th floor and we had a very nice view and a comfortable bed. The shower and tub were great as well. The doors to the bathroom were a little different, but seemed very upscale. All of the employees we met were extremely friendly and...

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Helpful?
Thank Michael C
Philadelphia, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Normally I would not visit Chicago in the winter but the only way to go is the Sofitel. Two rooms none the less with good view and the best service from check in to departure they have not forgotten how to make a customer feel like a customer! Porquoui? Cause it's oh so sweet, and close to anything you want...

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Helpful?
Thank AngelaDevaul
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear AngelaDevaul, Thank you very much for your glowing review about your recent stay with us. We are so delighted to know you enjoyed the service you received from our teams, and the great suggestions our concierges gave you. We thank you for visiting us in January, and hope to have you back at the Sofitel very soon.

Washington, District of Columbia
Reviewed 6 days ago NEWvia mobile

Booked this hotel for $71 a night through the Priceline 4.5 star hotel deal and couldn't be happier. It's lovely, modern, well located and staff is excellent - helpful and kind. Just a quick stay, but note that the bathroom is basically one of the best hotel bathrooms I've used, plenty of space and a separate glass shower and tub....

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Thank JeansFriday
Cambridge, Massachusetts
Reviewed 1 week ago

I return here every chance I get. All the details are carefully looked after as was I. The food the Service all of it is consistently excellent. Over the last few years I always find it a pleasure to send time at this Hotel. The Concierges are all extremely knowledgeable about everything going on in Chicago. Ask them anything and...

Review collected in partnership with Accorhotels.com
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1Thank tonybeta777
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear tonybeta777, Thank you very much for your review about your most recent stay in Chicago. It is always a pleasure for us to welcome back our regular guests and we are so glad to know we are your hotel of choice in Chicago. Thank you for complimenting our concierge team, rest assured they will be recognized for the excellent...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: £111 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Chicago Magnificent Mile 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#16 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
40 questions
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Lakewood McHenry County, Illinois
Bangkok, Thailand
Middletown, Ohio
6 months ago

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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get an email asking if you want to upgrade do it! I had a room on very top and breathtaking view! Wasn't much more!”
 of 5 bubbles lrlake, 14 Jan 2017 | Read review
“High floor offers great views”
 of 5 bubbles vegasbaby143, 13 Jan 2017 | Read review
“Ask for a room on a high up floor for a better view!”
  • View from 616! Chicago looked beautiful even though it was freezing cold!
 of 5 bubbles Petemode, 12 Jan 2017 | Read review
“I love the 12th and 14th floors.”
 of 5 bubbles traderchick, 8 Jan 2017 | Read review
“Ask for the side that's not looking at the top of a parking garage.”
 of 5 bubbles bookofadventures, 5 Jan 2017 | Read review
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