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Crowne Plaza Chicago West Loop

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998 Reviews from our TripAdvisor Community

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Independence, Missouri
Reviewed yesterday NEWvia mobile

Just stayed here for two nights due to business meetings. The room was very clean and looks like it was newly remodeled. There is a 24 hours Walgreens very close by. A lot of restaurants are within easy walking distance too. I get to stay here again for business in July.

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Helpful?
Thank osanida
Toronto, Canada
Reviewed yesterday NEW

Location was great. Walking about 20 minutes to the Bean area in downtown Chicago. Uber ride less than $10 if you don't want to walk. From O'Hare airport about 15-20 mins, depending on traffic. To Midway, about 25-30, this was also based on traffic, but otherwise i still consider this close by. There are lots of options to eat in...

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Helpful?
Thank Silvina108
Chicago, Illinois
Reviewed 3 days ago NEW

Stayed here because the hotel was in close proximity to where I needed to be and was also recommended by the hosting organization at a discounted group rate. The stay was absolutely HORRIBLE due to the loud construction going on right outside my room!!! I was originally booked in a room on the south facing side, but because the door...

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Helpful?
Thank DMichelleB
Jessica G, Front Office Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear DMichelleB, Thank you for being our guest and sharing your experience this week. We are terribly sorry to hear about your safety concerns and multiple room moves during your short stay. While the neighboring development project does not provide a scenic view, we have been told any construction noise will be maintained to 8-5pm, impacting guests as little as...

Saint Louis, Missouri, United States
Reviewed 3 days ago NEW

I spent President's Day weekend and had the most amazing time!! They treated us like kings, and I have 3 special "kudos" for Salvador, in the dining room, he is just an angel who goes the extra mile for you all the time!! Danielle in front desk called every restaurant she was able to, trying to make a reservation, and...

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Helpful?
Thank Carmen S
Jessica G, Front Office Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Carmen S, Thank you so much for being our guest this long holiday weekend! We're so happy we had the opportunity to host you and you were able to enjoy this amazing weather we've had in the Windy City! Your compliments for our team are so special and we look forward to sharing them. They constantly go out of...

Warwick, New York, United States
Reviewed 6 days ago NEW

I've stayed at this hotel several times over the years during my business visits to Chicago. I don't normally spend much time at the hotel or take advantage of amenities like Bar or restaurant, health club, etc. I like to at least see coffee in the lobby. Although they have a parking lot at the hotel, the parking is "Valet...

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Helpful?
Thank Ken K
Jessica G, Front Office Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Ken K, Thank you for your loyal patronage over the years and for your candid and earnest feedback. We are so glad to have you back so many times as our guest and hope you have come to love the West Loop as much as we love showcasing it. We have always added valet as an amenity to compliment...

San Antonio, Texas
Reviewed 1 week ago via mobile

This hotel was very clean. Clean towels were readily available. The beds were very comfortable. I slept well. The staff was friendly. They were always asking if I needed anything. They informed me of locations that inquired about. The location of the hotel was great. It was near restaurants, groceries and a Walgreens. It was also close to downtown. I...

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Helpful?
Thank Q7418HTjohnn
Chicago, Illinois
Reviewed 2 weeks ago

Being a Bostonian, I am partial to my New England Clam Chowder. The Crowne has the closest to NE clam chowder anywhere outside of metro Boston. The bartender Paul is exceptional always there with a refill or simply to chat about your day. GREAT food and even better company at the bar. If you are traveling alone and are done...

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Helpful?
Thank rwagman908
Indianapolis, Indiana, United States
Reviewed 2 weeks ago

Front desk staff - EXCELLENT and so helpful. The rooms need some updating but everything was clean and in working order. The attached restaurant provided good dinner and breakfast. Hotel was in walking distance to Union Station and many fine dining locations.

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Helpful?
Thank Bicycle_rider5842
Northville, Michigan
Reviewed 2 weeks ago

We had a great time at this hotel. Unfortunately, Chicago was so cold while we were there that we didn't get to explore as much as we would have liked. But the great trade-off for that was the restaurant and bartender, Paul. The food was great, especially the French onion soup, and the servers were terrific. Paul, though, made us...

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Helpful?
Thank RenRabbit5678
Reviewed 2 weeks ago via mobile

Our weekend was great and we had a very nice time chatting with the bartender Paul. He was very pleasant and made us feel like he knew us on a personal level. We will go back back and recommend that others do the same. Thanks Paul!!!!

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Helpful?
Thank Maria T

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Staying in West Loop

Neighbourhood Profile
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more   less 

Additional Information about Crowne Plaza Chicago West Loop

Address: 733 West Madison Street, Chicago, IL 60661 (Formerly Crowne Plaza Chicago - The Metro)
Region: United States > Illinois > Chicago > West Loop
Price Range: £90 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago West Loop 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro
Hotel Style:
#90 Business Hotel in Chicago
#90 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago West Loop staff and other travellers.
17 questions
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Toronto, Canada
Greenfield, Ohio
9 months ago
Nova Scotia, Canada
Saint Louis, Missouri
4 months ago

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Questions? Get answers from Crowne Plaza Chicago West Loop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a quiet room ask for a room away from the freeway”
 of 5 bubbles GlobetrotterPort, 30 Jan 2017 | Read review
“ask for a room away from the elevator”
 of 5 bubbles debbiechiakulas, 27 Jan 2017 | Read review
“Good views of skyline at night. Corner suites are larger. Pull out cot available.”
 of 5 bubbles petervsheehan, 17 Jan 2017 | Read review
“high floor”
 of 5 bubbles AdarsshJ, 17 Nov 2016 | Read review
“Bring your own pillows if you don't like feather pillows.”
 of 5 bubbles 357kristinb, 10 Nov 2016 | Read review
5 of 5