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Crowne Plaza Chicago West Loop

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Traveller (252)
Room & Suite (131)
Dining (10)
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Overview
  • Excellent35%
  • Very good39%
  • Average18%
  • Poor4%
  • Terrible4%
Travellers talk about
“united center”(62 reviews)
“whole foods”(46 reviews)
“randolph street”(12 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,168)
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All reviewsunited centerwhole foodsrandolph streetsmall balconyvalet parkingsears towerunion stationclose to downtowncab ridewithin walking distancebusiness hotelheart of downtownbusiness tripfront desk staffblue lineflat screen tvthe room was nice
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551 - 555 of 1,105 reviews
Reviewed 9 July 2014

I chose this hotel because it was withing walking distance of an event I was attending. It was reasonably priced, considering the downtown Chicago location, but it did not feel at all like a cheap hotel. The staff were friendly and accommodating, graciously helping with...More

1  Thank Lfleming1019
Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 21 July 2014

Dear Lfleming1019, We at Crowne Plaza Chicago Metro appreciate you taking the time to share with us your experience as we are always pleased to receive feedback from our valued guest. We are delighted to know that you rate the overall hotel service, facilities and...More

Reviewed 5 July 2014

First sight was "Sears Tower" from my balcony! How great is that! Walked to State St. Room great, big screen tv and fridge. Negative was extremely cold restaurant. I asked staff and they said it was just right. We couldn't eat there but took drinks...More

Thank AngelaChanceEden
Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 7 July 2014

Dear AngelaChanceEden We at Crowne Plaza Chicago Metro appreciate you taking the time to share with us your experience as we are always pleased to receive feedback from our valued guest. We are delighted to know that you rate the overall hotel service, facilities and...More

Reviewed 4 July 2014

Walking distance to union station, Sears tower, and state street. Greek town is also very close. Room was clean. Service was decent. Room was pricey, but it is downtown Chicago, so that is to be excepted. The area seems nice with a couple of restaurants...More

Thank Jason G
Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 7 July 2014

Dear Jason G Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us while enjoying all that the West Loop has to offer. We look forward to having you stay...More

Reviewed 30 June 2014

The front staff were very friendly and helpful. They even upgraded my room! (I am an points member). Clean hotel, friendly staff, walking distance to downtown. Great place if you love Greek food, which I do. Another good restaurant called Au Chaval down the road....More

Thank Robert F
Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 7 July 2014

Dear Robert F Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Best Regards, Cole Mansfield General Manager

Reviewed 24 June 2014

My sister and I are seniors and new to visiting Chicago. When we arrived early with our bags, the front staff immediately allowed us to check in. They provided us with directions and information about excellent restaurants within 2 blocks. The hotel is located in...More

2  Thank Peg C
Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 June 2014

Dear Peg C We at Crowne Plaza Chicago Metro appreciate you taking the time to share with us your experience as we are always pleased to receive feedback from our valued guest. We are delighted to know that you rate the overall hotel service, facilities...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$118 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Chicago
#90 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (252)
Room & Suite (131)
Dining (10)
Business Centre & Event Rooms (4)
Nearby
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
...More
Questions & Answers
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Bearfanatic
8 February 2018|
AnswerShow all 3 answers
Response from Larry S | Reviewed this property |
Get off near Halstead and Grand and then take an Uber or Taxi to the Hotel. About 5 to 7 bucks well worth it
1
Vote
Donna C
16 August 2017|
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Response from Miriam L | Reviewed this property |
I did not see better parking options close to this hotel or shuttle service options for this hotel.
1
Vote
Kelemvor33
18 July 2017|
AnswerShow all 2 answers
Response from slbeall | Reviewed this property |
No, there is no hot tub/pool at this hotel.
0
Votes
Room Tips
"Rooms across the very end of the hall from each other on the 11th floor were very quiet, good sound-proofing..."
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"Recommend higher floors, as it's located right on I-90"
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"The King corner rooms are only a few dollars more and offer a nice balcony and are very quiet."
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"It's next to the highway and the A/C-Heaters are loud. Stay off the 17th floor, the elevator is loud..."
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