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Fairfield Inn & Suites Chicago Downtown/River North

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Traveller (125)
Room & Suite (181)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“fire station”(191 reviews)
“breakfast staff”(44 reviews)
“river north”(54 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (896)
There are newer reviews for Fairfield Inn & Suites Chicago Downtown/River North
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570
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All reviewsfire stationbreakfast staffriver northfire departmentfront deskthe breakfast areaprovide ear plugsillinois stgreat locationlight sleeperdirectly across the streetfree breakfastfloor facingbreakfast was deliciouswithin walking distancenavy pierself parking
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111 - 115 of 846 reviews
Reviewed 14 October 2017 via mobile

This was our first trip to Chicago and we were so happy with our choice of hotel. The Fairfield Inn was everything you would expect from the Marriot chain but with a friendly personal touch. We were in Chicago for the marathon weekend and we...More

Thank gooseygirleats
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 16 October 2017

Thank you for taking the time to provide feedback from your stay! I am happy to see you enjoyed your time with us and we look forward to serving you again on your next trip to Chicago!

Reviewed 13 October 2017

I loved this hotel. Thank you to Danielle at the front desk for her kindness in helping me with a quiet room after I expressed my concerns to her regarding the street noise. She made sure I got a higher floor room in the back....More

Thank SweetieBoston
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 13 October 2017

SweetieBoston, Thank you so much for taking the time to provide great feedback from your stay! I am so happy to see you enjoyed your stay. I hope you will allow us to serve you again soon.

Reviewed 12 October 2017

There are many good things about this hotel. The location of the hotel is excellent. There are several friendly and hardworking people working there but there are others that are not. Overall management of the hotel could be improved: one of 2 elevators was not...More

Thank Natalie D
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 13 October 2017

Natalie, thank you for taking the time to provide feedback from your recent stay with us. I am sorry to hear that you weren't completely satisfied with your stay. I assure you that we have passed along your concerns to the appropriate team to ensure...More

Reviewed 3 October 2017 via mobile

Quite a lovely stay, the room was likely the newest Marriott property colors, carpet and design with even a new couch and bathroom design. Would for sure stay her next trip. The check in was easy and located within a short walking distance of the...More

Thank Jeff M
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 5 October 2017

Thank you for the positive feedback! We are so happy to see we met your expectations and we hope you will allow us to serve you on your next visit to Chicago.

Reviewed 29 September 2017

Stayed at the hotel for 3 nights while visiting Chicago for a conference. Very convenient location, easy to get to via different subway lines. If coming from O'Hare airport, the hotel is 12 minutes walk from the Clark/Lake stop on the Blue line. Check-in was...More

Thank TravelerFromStamford
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 5 October 2017

Thank you for taking the time to provide feedback from your stay! I am so happy to see you enjoyed your time with us and we look forward to serving you again!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$162 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Chicago
#21 Business Hotel in Chicago
#52 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Chicago
#21 Business Hotel in Chicago
#52 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (125)
Room & Suite (181)
Dining (14)
Amenities (60)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Zain G
7 March 2018|
AnswerShow all 8 answers
Response from Robert J | Reviewed this property |
Parking in Chicago is very expensive. We used mass transit and Uber to get around, and it was easy and inexpensive. Leave the car at home if you can.
1
Vote
Ashley N
27 December 2017|
AnswerShow all 3 answers
Response from Pedro R | Reviewed this property |
We didn't pay any security deposit. As far as fees, you may want to call directly or check online because I notice it varies depending of the day of the week, if a weekend, if a holiday, etc
0
Votes
Onlyme52
5 November 2017|
AnswerShow all 3 answers
Response from gooseygirleats | Reviewed this property |
My husband slept on the sofa bed and he was more than comfortable. He ran a marathon after sleeping on it!! I would recommend this suite and everything else that goes with this establishment.
0
Votes
Room Tips
"Rooms that face W. Illinois are across from a fire station. I recommend white noise app."
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"avoid a room in the front to reduce street noise"
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"Rooms facing the back or side roads are quieter."
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"Could be a bit noisy since there is a fire station directly across the street"
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