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AC Hotel Chicago Downtown

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#71 of 186 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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AC Hotel Chicago Downtown
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1,322 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
St. Louis, MO
Reviewed yesterday NEWvia mobile

Checking into this hotel, I was told by the front desk clerk that it was "a lifestyle" hotel. I got to my room and there was no shampoo or soap for the shower. I went out into the hall and was greeted by the hotel engineer. Upon asking him if the room comes with shampoo, he asked to come into...

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Helpful?
Thank definerost
Reviewed 2 days ago NEWvia mobile

Had a very pleasant stay! Hotel was in a perfect location downtown, room was very clean and modernly styled, beds and pillows were comfortable, shower was amazing. We stayed in a standard king room and was a decent size. Would definitely stay again!

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Thank Jen S
Reviewed 3 days ago NEWvia mobile

Room was very clean, the staff was very friendly and hotel was very modern and appealing. I would definitely stay again! Great area to in to be able to walk around and experience the city. The bed was very comfy which is a plus!

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Thank Devyn B
Reviewed 4 days ago NEWvia mobile

I am a huge fan of the Marcus hotel and cinema chain, for they are known for a certain amount of ambience and personal charm. The staff here is what makes the hotel truly unique! The hotel has a modern flair with clean rooms that are very spacious. The cost is very affordable for a downtown Chicago location in the...

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Thank madmikefromthechi
Reviewed 1 week ago via mobile

This hotel was clean with good customer service, but the design made for a lot of sleepless nights due to noise. The "minimalist" decor leads to echo and reverberation from the hallway, the neighbors and even the outside. There are literally no sound barriers. The 4th floor is nice, and I enjoyed the workout facility. Overall, the hotel was fine,...

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Helpful?
Thank Heather M
Management response:

Dear HeatherM Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Chicago Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise. We...

Modesto, California
Reviewed 1 week ago

We really enjoyed the hotel. The location is good. There's a Trader Joes next door. The rooms are well appointed and the bed comfortable. The rate is reasonable for a downtown hotel. We were however taken aback by the $50 per night self park fee. Supposedly this is normal for a big city hotel. Still it seems steep.

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Thank GMS1556
Peoria, Illinois
Reviewed 1 week ago

Best location ever for a hotel ! Right in the heart of Chicago -Trade Joe's around the corner, TJ Maxx and Marshall's across the street- tons of restaurants steps away. Front desk staff was SO friendly- rooms spotlessly clean- very, simple and modern decor- they are doing a lot of things right at this place- be sure and check out...

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Thank pickEeater13
philadelphia, pa
Reviewed 1 week ago via mobile

This was my first AC stay. The location is awesome. There are plenty of shops and restaurants close by. The front desk customer service on check in was superior. The gentleman were super friendly. The front desk customer service on check out was not superior. Our sink was clogged and our toilet was clogged. It wasn't apparent to us until...

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Helpful?
Thank carriej11
North Chicago, Illinois
Reviewed 2 weeks ago via mobile

Great location, recently remodeled and great community spaces! The rooms are spacious and well layed out. All the amenities are there, pool, workout, the 4 floor area is great to get breakfast, cocktail or get some work done! The only issue is that there is no valet but the garage is literally next to the front entrance. Also they are...

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Thank grimesmag
Vancouver, Canada
Reviewed 3 weeks ago

rooms have been redone lately, almost Scandinavian style, not the usual American fluffy carpets and plush - very nice - staff very fiendly and helpful - limited but good breakfast buffet - location great to get to loop or Michigan or other downtown locations - what do you need more?

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Helpful?
Thank Gion D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 North Rush Street, Chicago, IL 60611 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: £109 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Travelocity and Hotels.com so you can book your AC Hotel Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of high parking cost.”
 of 5 bubbles GMS1556, 9 Feb 2017 | Read review
“A higher floor is a bit quieter. Two blocks from Michigan Ave and major hospital(sirens).”
 of 5 bubbles 815briank, 1 Jan 2017 | Read review
“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
 of 5 bubbles 64JanaM, 3 Dec 2016 | Read review
“Balcony was nice!”
 of 5 bubbles T_Dish5, 1 Dec 2016 | Read review
“I like the rooms on the side of Ontario street. This way I can look out at the city and activities on the street.”
 of 5 bubbles michelecU9887ZC, 16 Nov 2016 | Read review
5 of 5