We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The James Chicago

Show Prices
#46 of 187 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,123 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,950: English reviews
Start your review of The James Chicago
 Click to rate
Longmeadow, MA
Reviewed 2 days ago NEWvia mobile

I stayed at the James in June with my daughter and really enjoyed it. The location was ideal, the restaurant was delicious and the room was perfect. I returned in April with my husband and the hotel was undergoing major renovations. His first impression was not a good one, the lobby was dramatically smaller and not welcoming, the inviting staircase...

 Report
Helpful?
Thank ber1829a
Verona
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We had the best time during our 1st time being in Chicago for Spring Break. My boys are 17 & 20 and we all had a blast. We picked the perfect hotel! The staff was extremely helpful, friendly, and they truly went out of their way to help us with any questions we had. The Concierge were fantastic, they would...

 Report
Helpful?
Thank JulieBrazee
About Hotel's Favourite Review
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear JulieBrazee, Thank you very much for saying we are the perfect hotel! I am glad to see that you and your boys really enjoyed your spring break while in Chicago. Our staff really does a great job and I am glad to hear that they went above and beyond for you during your stay. We hope to see you...

Montreal, Canada
Reviewed 3 days ago NEW

The service was impeccable. The concierge was there to suggest us some activities and amazing restaurants. The emplacement is perfect. You are close to everything you need (food, sightseeing, activities). The hôtel is very modern and very clean. We had a great time in this wonderful hotel in the Windy City.

 Report
Helpful?
Thank Gina S
Phoenix
Reviewed 3 days ago NEW

We enjoyed our stay at The James Hotel Chicago. Our King City View room on the 14th floor was spotless, spacious and beautifully designed in a minimalist way. The decor was modern and very neutral, I.e., it was VERY beige… Not sure we would pay extra for “city view” room again as the hotel is a bit land locked so...

 Report
Helpful?
Thank TraceyPhoenix
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

When I visited the lobby was undergoing extensive refurbishment work, but this wasn't a problem. The staff were friendly and helpful, the room, which was a standard room, was beautiful, a good size, with designer furniture and a good bar and snack selection. The bathroom was large. My stay was very comfortable.

 Report
Helpful?
Thank baalhadad
Reviewed 3 days ago NEW

Very clean inside. Excellent location (safe neighbor, lots of eatery, magnificent miles shopping area are right next). Morden interior impressed us a lot. Specifically, bathroom illumination during night time looks very thoughtful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank ylee3
Kansas City, Missouri
Reviewed 3 days ago NEW

Among the many options in downtown Chicago, the price of stay and its location places The James among the best. It is within easy walking distance to the best shopping areas and other interesting places in Chicago like the Millennium Park. With access to the public transportation offering it is easy to navigate through the city. The Hotel personnel were...

 Report
Helpful?
Thank martinezcm
Brussels, Belgium
Reviewed 3 days ago NEW

The James Chicago offers accomodations, which are nice and cosy. It is a hotel in human dimensions, perfect for a city trip. Excellent service for an indulging stay. Excellent location as well as food and beverages.

 Report
Helpful?
Thank emercenier
Perrysburg, Ohio
Reviewed 4 days ago NEW

My family of 4 traveled to Chicago for a broadway show. The James was in the perfect location! We've stayed at many hotels in Chicago before, and the king loft suite was the best setup for my family. Front door staff was friendly and helpful. Trader Joe's right across the street was helpful for breakfast foods and snacks. We would...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jennifer M
Rochester, New York
Reviewed 5 days ago NEW

Great location, 1 block off the Mag Mile. Max of 10 minutes walk from anywhere we wanted to be. The concierge really made it worthwhile for us -- very attentive to questions and gave EXCELLENT recommendations for food (dinner & breakfast) -- even called ahead to make sure the experience was the best for us! Only (slight) downside was that...

 Report
Helpful?
Thank BersCJ
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear BersCJ, Thank you for your recent review about your stay at The James Chicago. I am glad to hear your really enjoyed our location, which allowed great opportunities to explore and shop. Our concierge team is truly outstanding they go above and beyond to make sure each guests stay is exceptional. I am glad to hear that you will...

1,125 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (544)
Viewed
View from Room (16)
Viewed
Room/Suite (201)
Viewed
Bathroom (64)
Viewed
Hotel & Grounds (44)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (207)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Dining (14)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Near North Side
Kimpton Hotel Palomar Chicago
dana hotel and spa
#52 of 187 in Chicago
3,359 reviews
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Thompson Chicago, a Thompson Hotel
Magnificent Mile
Conrad Chicago
Conrad Chicago
#6 of 187 in Chicago
156 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,760 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: £157 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Priceline, Booking.com, Hotwire, Orbitz, Cheap Tickets, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view ;) it's beautiful”
  • The view from our room!!
  • Good wine with a view :)
651GinaS, 27 Apr 2017 | Read review
“We were upgraded to a king loft suite. This was the best room for 2 adults and 2 teenagers. The kids loved their own space with projector/tv. There were 3 sleeping area all within the same room, and no one had to be squished and uncomfortable. ”
jennifermE4794ZT, 26 Apr 2017 | Read review
“Might be worth paying extra for a loft.”
BersCJ, 25 Apr 2017 | Read review
“Do not stay on the streetside as the windows are poor at keeping out any noise.”
A425RAroberts, 24 Apr 2017 | Read review
“Mold in shower unacceptable”
PiedpiperTheVillages, 21 Apr 2017 | Read review
5 of 5