Convenient to city, great meeting rooms and helpful, friendly staff, very clean hotel rooms and lobby, and bell services were great as well. Would definitely recommend for business or personal travel to Chicago.
This is a plush elegant modern chic hotel that delivers impeccable service. All staff I encountered from the manager to the room service staff were very professional, warm and courteous . The first thing I noticed apart from the efficient check in was the inviting lobby …
A great overall stay here. Love the Starbucks downstairs. The line may be long, but the staff efficiently moves the lines quickly. The restaurant is nice, but the menu needs updating. The wine choices are not very good, especially for the price they charge ($80 for a $15…
Beautiful hotel, wonderful staff, great experience. Let me say it again to meet the 200 character minimum - Beautiful hotel, wonderful staff, great experience. Even better if you book it through Priceline!
This hotel has the perfect location for downtown Chicago - excellent front desk service and our room attendant was detailed and kind. Enjoyed the restaurant and Starbucks as well. Look forward to returning soon!
"Bathrooms are large and well equipped. "
"I had no issues with my room. it was quiet and comfortable."
"The lakeview rooms are well worth the few extra dollars for an upgrade."
"If there fir any length of time ask reception for a fridge for $25. Makes a difference."
"Don’t charge $5 to deliver a sandwich "