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Best Western Plus Hawthorne Terrace Hotel

1,033 reviews
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Traveller (103)
Room & Suite (385)
Pool & Beach (11)
Overview
  • Excellent56%
  • Very good32%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Hawthorne Terrace Hotel
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,033)Write a Review
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All reviewswrigley fieldparking garage next doorlakeview areaann sathergreat locationnice neighborhoodwithin walking distancecubs gamehardwood floorsquaint hotelsafe neighborhoodcontinental breakfastred lineking suitenorth sidethe breakfast arealake michigan
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1 - 5 of 1,005 reviews
Reviewed 5 days ago

Great location and a value for the city. Parking is much less than other downtown properties. Older rooms could use updating. Not enough outlets, especially near the nightstands. Could also use some USB ports - everyone else has them now.More

Review collected in partnership with this hotel
Thank Kevin J
Response from bwht, General Manager at Best Western Plus Hawthorne Terrace HotelResponded 4 days ago

Thank you for sharing, We are delighted to read your review. We do have an enhancement on the night stand with USB port, our Alexa IHome, I'm very sorry if you missed this, but for your next visit keep it in mind. The Hotel location...More

Hotel's Favourite
Reviewed 25 September 2017

I recently visited a friend in Chicago. Based on our plans for my visit, he suggested the Best Western Plus Hawthorne Terrace for its location. It turned out to be an excellent choice. The location was perfect! I live in southern Wisconsin and take the...More

1  Thank skyguyWI
Response from bwht, General Manager at Best Western Plus Hawthorne Terrace HotelResponded 27 September 2017

Thank you for sharing, We are extremely thrilled to read you review, our location is unquestionably unique in Chicago. Now that you have "discovered" us, we will sincerely appreciate to be your preferred Hotel. See you soon. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office...More

Reviewed 5 days ago

Overall it was a very nice experience. The room was comfortable and spacious. The decor in the room was beautiful. The staff was friendly. The continental breakfast had a large selection. Checkout was hassle free.More

Review collected in partnership with this hotel
Thank karenW3145WK
Response from bwht, General Manager at Best Western Plus Hawthorne Terrace HotelResponded 4 days ago

Thank you for sharing, We are extremely thrilled to read you review, our location is unquestionably unique in Chicago. Now that you have "discovered" us, we will sincerely appreciate to be your preferred Hotel. See you soon. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office...More

Reviewed 1 week ago

upon checkin they told me I had not paid for my room. (I booked 2 rooms same date at home on my computer online) I said my card was already charged for 2 rooms. they did not agree and asked for a card for them...More

Thank Meaghan E
Response from bwht, General Manager at Best Western Plus Hawthorne Terrace HotelResponded 1 week ago

Thank you for your review, My sincere apologies for not providing a positive and memorable experience, we would like the opportunity to regain your confidence. Please contact me. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 2 weeks ago

We had a fun time in the area the parking is still very expensive I don’t know what else to say to be able to complete this survey I didn’t know that I had to fill out this part of it or I probably never...More

Review collected in partnership with Best Western
Thank Bryan G
Response from bwht, General Manager at Best Western Plus Hawthorne Terrace HotelResponded 1 week ago

Thank you for visit, We are extremely thrilled to read you review, our location is unquestionably unique in Chicago. Now that you have "discovered" us, we will sincerely appreciate to be your preferred Hotel. See you soon. Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$108 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$108 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (103)
Room & Suite (385)
Pool & Beach (11)
Dining (4)
Hotel & Grounds (127)
Bathroom (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Rachel R
4 April 2017|
AnswerShow all 6 answers
Response from bwht | Property representative |
Thank you for asking, we are only 6 blocks away and yes 10 minutes walking.
0
Votes
DeGM
1 April 2017|
AnswerShow all 6 answers
Response from corydavis08 | Reviewed this property |
Parking next door, does cost a bit though.
1
Vote
markr0bertr
23 March 2017|
Answer
Response from bwht | Property representative |
Thank you for asking. The water is only 0.5 mi and the Belmont Harbor 1 mil giving you access to the most beautiful lakefront trail in the world. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office
0
Votes
Room Tips
"a normal room is way to small for anyone with kids"
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"Everything was great."
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"Away from elevator on top floor was nice and quiet"
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"Ask for the Lofts"
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