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Inn of Chicago

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Inn of Chicago
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1,693 Reviews from our TripAdvisor Community

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Showing 1,456: English reviews
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Boracay, Philippines
Reviewed 1 week ago via mobile

After stripping bed at end of stay, this is what I found, not the first time , I have brought this to the attention of the front desk numerous times, also some co workers have gotten bed bugs, was once told I was a damn lie about what a housekeeper had said to me about being afraid of losing job...

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5Thank shdoleman
basingstoke
Reviewed 1 week ago via mobile

This hotel is looking dated now but my god what do you expect for the money, room was large and clean The location is perfect for seeing central Chicago I would recommend this hotel for people on a bit of a budget It's a no frills place but would definitely return

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Thank topdog1066
Reviewed 2 weeks ago

We stayed here for three nights in June. The lobby area is very nice and the hotel is in a great location. Staff were all pleasant and friendly. Our room was a good size although the decor was quite dated. Overall a nice hotel but in need of a complete renovation. I would probably not stay here again due to...

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1Thank Eanna M
Dexter, Michigan
Reviewed 2 weeks ago

I was with several co-workers and two of them had to switch rooms a few times to find one they were satisfied with. My boss had issues with three different rooms and I finally gave him mine for the rest of his stay (since I was there for only one night and enjoyed my room). The front desk staff I...

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Thank SoccerMom2012
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear SoccerMom2012- We apologize for any inconvenience that you and your party may have experienced during your stay. It is not the norm for us to have to switch a guest room so many times. You are exactly correct! The hotel is under new ownership and management. With this exciting change, comes more exciting change. There will be some really...

Horace, North Dakota
Reviewed 4 weeks ago

This was paid for by work. I would not go there and pay for it myself. The lobby was beautiful, and then you go to your room. Tiny elevators, and the rooms are very small. The room needed a facelift. The bed was OK, and the carpet was needing to be replaced as it was pulled up and showing many...

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Helpful?
Thank stardust2682
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear Stardust2682- Thank you for your review of the Inn of Chicago during your recent visit at Inn of Chicago. We were very disappointed to read your comments regarding your entire experience. Our Housekeeping Team is responsible for ensuring that each guestroom upholds a rigorous cleaning regiment and we ensure you that all of our guest rooms are thoroughly prepared...

Louisiana
Reviewed 5 weeks ago

When I first arrived the bellman was amazing in welcoming us to the hotel and being very helpful with the luggage, Silvia the front desk agent check us in and was over all very friendly. The problems began once we settle in to our room, after driving for almost 14 hours I was ready to take a nice warm shower...

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Helpful?
Thank Enrique M
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear Enrique- I sincerely apologize for any inconvenience you experienced during your stay. Please know that we are most passionate when it comes to our guest and their experience at the Inn of Chicago. Our Housekeeping Team is responsible for ensuring that each guestroom upholds a rigorous cleaning regiment and we ensure you that all of our guest rooms are...

Portland, Oregon
Reviewed 17 January 2017

I'm used to staying in very good hotels when traveling on business and in fleabag hotels when on my own. This time I was on my own personal business, but the hotel room was as good as any I have encountered. Everything was spotless, the bed was comfortable, the bathroom was small but adequate, the television worked, and there was...

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Thank Westerner124
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear Westerner124- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We are very excited that the Inn of Chicago is undergoing some positive changes at this time and as well as in the early part of 2017. We hope that you will stay with us again and see them...

Reviewed 29 December 2016

Nice room. Staff was helpful. The location is good. It's one block off of North Michigan Avenue. Shopping galore. Garrett's Popcorn a block away. Close to Navy Pier. The Water Tower and Bloomingdales for shopping. Ice Skating nearby also.

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Thank D E
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear D E- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We look forward to your next visit to Chicago and hope that you will stay with us again! Sincerely, Inn of Chicago Staff

Piscataway, New Jersey
Reviewed 28 December 2016 via mobile

Don't be fooled by the upscaled renovated lobby on the website. The rooms are very small. Dated furniture, uncomfortable beds, loose electical outlets, tiny cloets and bathrooms. Not a comfortable or relaxed atmosphere and no wash clothes.

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Thank 12,111,954
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear 12111954- Thank you for sharing your experience of your recent visit to Inn of Chicago. We were very disappointed to read your comments regarding the property condition. We are very excited that the Inn of Chicago is undergoing some positive changes at this time and as well as in the early part of 2017. We hope that you will...

Reviewed 28 December 2016 via mobile

Overall clean and nice. Comfy beds and pillows. I stayed in a room with two full beds and 3 people. We slept comfortably and well. The cleaning staff was friendly and nice. The bathroom was a little small but it was functional. Would stay there again.

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Thank Diego E
Vee J, Director of Sales at Inn of Chicago, responded to this review

Dear Diego- Thank you so much for staying with us! We are happy that you were comfortable and enjoyed your visit. We look forward to your next visit to Chicago and hope that you will stay with us again! Sincerely, Inn of Chicago Staff

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Experience the essence of the Windy City, without the high price, at the Inn of Chicago Magnificent Mile. Just a half-block from the famed Magnificent Mile - where the city's best shopping, dining, and nightlife can be found. We offer a reasonably affordable alternative to the more expensive Chicago boutique hotels. ... more   less 

Additional Information about Inn of Chicago

Address: 162 East Ohio Street, Chicago, IL 60611-3105 (Formerly Inn of Chicago Magnificent Mile, an Ascend Collection hotel)
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: £61 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn of Chicago 3*
Number of rooms: 359
Reservation Options:
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Also Known As:
Inn Of Chicago Magnificent Mile, An Ascend Collection Hotel Hotel Chicago
Hotel Chicago Magnificent Mile
Magnificent Mile Hotel Chicago
Inn Chicago Magnificent Mile
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Questions & Answers

Here's what travellers have asked, with answers from Inn of Chicago staff and other travellers.
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Questions? Get answers from Inn of Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my corner room was great”
 of 5 bubbles SoccerMom2012, 3 Feb 2017 | Read review
“I was on the 18th floor. There was almost no noise.”
 of 5 bubbles Westerner124, 17 Jan 2017 | Read review
“Stay somewhere else.”
  • Old and stained carpet
  • moldy fixtures
  • Leaky HVAC
  • Fixtures falling off the wall.
 of 5 bubbles Laurent139NYC, 12 Dec 2016 | Read review
“Look elsewhere”
 of 5 bubbles dianes636, 7 Dec 2016 | Read review
“Great location for shopping and sight seeing”
 of 5 bubbles damona103, 7 Dec 2016 | Read review
5 of 5