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Chicago Marriott Downtown Magnificent Mile

Booking.comUS$751*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Chicago Marriott Downtown Magnificent Mile
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2,586 Reviews from our TripAdvisor Community

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Showing 2,438: English reviews
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Philadelphia, Pennsylvania
Reviewed yesterday NEW

Worst hotel ever. First they gave us a room that was from the 70's. I was afraid to sit on the dirty furniture, it smelled awful, and the room could not even accommodate 2 people. When we complained, they said they'd give us a renovated room. If it was available why weren't we given that room from the beginning? It...

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Helpful?
Thank grapesodacap
Noblesville, Indiana
Reviewed 2 days ago NEWvia mobile

Great hotel with a nice bar. Rooms were nice sized for the 3 of us. Great views and close to lots of eating and shopping. Never had to Uber. Front desk were friendly and very helpful. I have stayed here before and will continue to return.

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Helpful?
Thank Beth277
Chicago, Illinois
Reviewed 3 days ago NEW

As others have noted, not all rooms are updated - as a result, one walks away with a few different opinions. Overall the hotel feels like a mid-upper end hotel that has seen better days. The heat/ac in the room was loud and quite in-efficient, bathrooms could have done with a serious renovation. The breakfast choices were nice, but wont...

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Helpful?
Thank Freq_Traveler_101
Allyson K, Front Office Manager at Chicago Marriott Downtown Magnificent Mile, responded to this review

Greetings Freq_Traveler_101, thank you for taking the time to review your recent say with us, a the Chicago Marriott Downtown Magnificent Mile. As an Elite Marriott Rewards member, we truly appreciate your loyalty! We strive to host all of our guests brilliantly. I will certainly share your feedback with my leadership team, in an effort to keep improving. Thank you...

Reviewed 6 days ago NEW

Whenever I go downtown I always stay here. It's close to do-rite donuts and it has a Starbucks if you want coffee in the morning. There is always something to do because it's on Michigan Avenue. If you come to Chicago you should stay here.

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Helpful?
Thank Brett P
Reviewed 1 week ago NEWvia mobile

We had a great stay. I would recommend to download the Marriott app as the staff is very attentive. I entered a Chat and within moments my question was answered. The chat continued as to the reason of my travel. My room was upgraded and Birthday balloons and cupcakes were set in the room prior to our arrival. We had...

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Helpful?
Thank Robin Z
San Diego, California
Reviewed 1 week ago NEW

The location and amenities at this hotel are top notch. The front desk staff is very polite though they are not always very helpful. My office had paid for my stay via corporate credit card a month before my registration and it still took 3 faxes to 2 different fax #'s, 9 emails and numerous phone calls to get my...

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Helpful?
Thank Heather K
Pittsburgh, Pennsylvania
Reviewed 1 week ago

A newly renovated Marriott, perfectly located on Michigan Avenue - near wonderful restaurants, Eataly and the best shopping. I stay at this Marriott at least once a year and more when possible. A trip to McCormick Place is 10 minute cab ride. And you get to enjoy all the fun and excitement of downtown Chicago. The hotel staff are very...

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Thank Debbie B
Reviewed 1 week ago

We were so excited to stay in this hotel. Pictures showcased gorgeous rooms, a fully-equipped fitness center, and a supreme location. The property is on the end of Magnificent Mile, and is even walking distance from the John Hancock tower and Navy Pier. This was our first trip to Chicago, and we couldn't wait to stay in this property. The...

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Helpful?
1Thank Taryn C
Management response:

Taryn C, Thank you for taking the time to give us your feedback in regards to your recent stay at the Chicago Marriott Downtown Magnificent Mile. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your...

Chicago, Illinois
Reviewed 2 weeks ago

I booked 2 rooms at this hotel May 3-5 this month. My family had a great experience, enjoyed the proximity to many restaurants, attractions and shopping. The whole staff we encountered were very courteous and very helpful, SERVICE WAS TOPS, special mention to the Front Desk Manager ANNE WALLENBERG, she made us feel so special, I highly recommend staying at...

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Helpful?
Thank Paradise168
Reviewed 2 weeks ago via mobile

One of the friendliest Marriott hotels. Check in was a breeze and we were offered water before going up to our room. Miss an in house restaurant but there is a menu for a quick bite. Easy access to the Magnificent Mile--just a step away. If you have Marriott Rewards card free wifi and free computer service to print out...

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Helpful?
Thank Fotini E

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04/06/2017 05/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rush Bar & Lounge
Rush Bar & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We're not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums- a walk away. And when you are done exploring, we've got renovated luxury Chicago hotel rooms to relax and recharge. With 90,000 sq. ft. of versatile event space, we are a Chicago luxury hotel that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. When you are with us, forget your standard hotel lobby and discover the M.I Greatroom, where business and pleasure come together in an expansive, comfortable, workable place. Grab a bite at Rush Street Pantry, our new lobby marketplace concept, with Chef-crafted food focusing on fast, fresh, gourmet options. At the Chicago Marriott Downtown Magnificent Mile Hotel, we don't want to just be your place to stay. We want to help you travel brilliantly. ... more   less 

Additional Information about Chicago Marriott Downtown Magnificent Mile

Address: 540 N Michigan Ave, Chicago, IL 60611-3890
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: £150 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chicago Marriott Downtown Magnificent Mile 4*
Number of rooms: 1198
Reservation Options:
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Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott
Hotel Style:
#65 Luxury Hotel in Chicago
#88 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Downtown Magnificent Mile staff and other travellers.
23 questions
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Questions? Get answers from Chicago Marriott Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a different hotel.”
grapesodacap, 22 May 2017 | Read review
“Ask for a recently remodeled room or you could get a chair with holes in it.”
443heatherk, 16 May 2017 | Read review
“Higher floor with a city view”
debbieb131, 16 May 2017 | Read review
“Ask for a redesigned room, as we learned the hard way”
813tarync, 12 May 2017 | Read review
“a view of michigan ave is great but you have the noise of sirens all night”
LindaG133, 3 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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