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The Congress Plaza Hotel and Convention Center

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The Congress Plaza Hotel and Convention Center
The Congress Plaza Hotel and Convention Center
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2,531 Reviews from our TripAdvisor Community

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Showing 2,132: English reviews
Reviewed 4 days ago NEWvia mobile

The location is the best in the city! Especially if you want to explore the city on foot and enjoy all the touristic attractions! Good value for money overall! The hotel has an interesting architecture and a rich history, it's clean and the staff is helpful, but it needs to be refurbished!

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Helpful?
Thank Luciana A
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

New York
Reviewed 6 days ago NEW

The lobby of this hotel is sumptuous but don't expect this elegance any where else. It was conveniently located which is why we stayed there but I'd rather put up with a little more inconvenience. Breakfast was disappointing and pricey. We actually ended up going around the corner to a Dunkin' Donuts for a bagel breakfast sandwich. We stayed in...

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Helpful?
Thank EMKF
Manchester, United Kingdom
Reviewed 1 week ago

No getting away from the fact that this is an old building in Chicago, the hotel is definitely dated but as long as you are fine with that then it's a good place to stay. Room a real clean, lobby area etc is clean and rates are good for Chicago. Location is good, south of miracle mile but easily walkable...

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Helpful?
Thank wnn670
Sao Paulo, SP
Reviewed 1 week ago

Located across from the gates for the marathon. Across from the lake and 3 blocks from the subway. The restaurant is not reccomended. Poor service. The rooms are confortable and spacious. The decoration is bautiful as it was a luxury hotel in the past.

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Helpful?
Thank Giselelamas
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

Bangkok, Thailand
Reviewed 3 weeks ago

My friend and I stay here for 1 night (18 Oct 2016). Location was great 10 mins.walk from LaSalle station next to Congress Plaza near Grant Park. Hotel more than 100 years old but new renovated room. Check-in fast with deposit 35 USD/room. Free wifi but slow signal. Room wide with bid bed. Big toilet/bathroom. Coffee maker and iron in...

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Helpful?
Thank WONGSUWAN22
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

Columbus, Ohio, United States
Reviewed 4 weeks ago via mobile

We recently stayed at the Hotel which was location for a family wedding. Most of the wedding functions were handled by the Congress staff. I cannot comment on all aspects,as I was a guest, but I will review the amenities I used. Lobby was spectacular and decorated for the Holidays. Crystal light fixtures were sparkling clean and beautiful. Though the...

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Helpful?
Thank CYILLINI
Chicago, Illinois
Reviewed 4 weeks ago

Staying at this hotel was truly one of the worst experiences of my life. It is unfathomable how this hotel continues to do what they do and get away with it. A sheer embarrassment of a hotel in one of the nicest areas in Chi Town We checked in during what appeared to be a very busy day. We take...

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1Thank LuvTraveling2016
Caprino Veronese, Italy
Reviewed 4 weeks ago

I spent a couple of nights in this hotel during a major trade show, when most hotels in Chicago downtown were fully booked or ridiculously overpriced. The location is outstanding, on South Michigan Avenue right in front of Grand Park with Lake Michigan in the background. Excellent public transportation nearby. The lobby and common areas are rather is sumptuous, the...

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Helpful?
Thank Robertoqb45
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

Reviewed 4 weeks ago via mobile

We stayed at this hotel on dec 17,2016. The hotel is very outdated. Check in was a breeze, we got in our room 4 hours before check in. When we walked in there was a bad smell in the bathroom and a string odor of cleaning products in the room itself. There is a long history of paranormal activity at...

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Helpful?
1Thank Aidanryland
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we look forward to hosting you for a future stay!

Reviewed 17 December 2016

The rooms are decent with crazy number of power points, it's practically everywhere! The lakeside view room is something worth spending your money when here! The hotel staff is helpful and the food is tad bit expensive.

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Helpful?
Thank Ishaan R
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £70 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Congress Plaza Hotel and Convention Center staff and other travellers.
31 questions
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Grand Rapids, Michigan
5 months ago
Aurora, Indiana
over a year ago
Chicago, Illinois

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Questions? Get answers from The Congress Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Want a good room? Go somewhere else!”
 of 5 bubbles EMKF, 16 Jan 2017 | Read review
“lakeside, outstanding view”
 of 5 bubbles Robertoqb45, 21 Dec 2016 | Read review
“Get a renovated room”
  • Lake Michigan, around dawn, from my room
 of 5 bubbles DeHypnotist, 12 Dec 2016 | Read review
“View is spectacular on the water side.”
 of 5 bubbles patriciacE3011WG, 30 Nov 2016 | Read review
“the view is worth the extra charge!!”
 of 5 bubbles murielf938, 25 Nov 2016 | Read review
5 of 5
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