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Holiday Inn Chicago Mart Plaza River North

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#82 of 185 Hotels in Chicago
Certificate of Excellence
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Holiday Inn Chicago Mart Plaza River North
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2,016 Reviews from our TripAdvisor Community

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Showing 1,873: English reviews
Toronto, Canada
Reviewed 2 weeks ago

What an awesome location and awesome hotel. My room was amazing as it was a last minute booking and accessible. The staff take care of everything for meetings and training sessions. Everything you could want is a quick walk from this hotel. The subway is close, bars, food, shopping. Coming from Canada, all I think of when I think of...

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Helpful?
Thank Lovemytravels121
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for choosing the Holiday Inn Mart Plaza to host your first stay in downtown Chicago! We could not be happier to learn we exceeded all expectations and you enjoyed our central location in the heart of downtown Chicago and the amazing staff. We look forward to continue welcoming you back to Chicago in the near...

San Diego, California
Reviewed 3 weeks ago

Stayed here for the Chicago Marathon.. Wow!! What a great value with great service.. Staff was friendly and professional.. We were blessed with a room on the 22nd(I believe) floor overlooking the river.. WOW!! such an amazing view.. It will be difficult for me to stay anywhere else on returning visits..

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Helpful?
1Thank Sean F
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Sean, We hope the Holiday Inn Mart Plaza becomes your go-to hotel when staying in downtown Chicago! We appreciate the kind review and hope our hospitable staff, great value, and clean, comfortable accommodations are reasons for you to continue staying with us in the future!

Reviewed 4 weeks ago

Great service, great view, great price! I love full service hotels, but don't always have the money, but this hotel felt much more expensive than it actually was! The room service was very good as well!

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Helpful?
Thank kcjean
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, We love exceeding our guests’ expectations and are delighted you enjoyed your experience at the Holiday Inn Chicago Mart Plaza River North! We truly are a hidden gem in downtown Chicago!

Naperville, Illinois
Reviewed 4 weeks ago via mobile

This hotel is absolutely one of the cleanest, lovliest, friendliest hotels Ive ever stayed in! We came here with two of our children to shop for Christmas, stayed in two rooms, both with beautiful river and cityscape views! The bedding is so comfy, with wonderful, large pillows. Loved the free breakfast for our 12 year old in the morning, only...

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Helpful?
Thank Jennifer S
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jennifer, We truly appreciate your 5-star compliment! It was our pleasure hosting you and your family during the holiday season and we hope to welcome you back for many more years to come!

Burbank, CA
Reviewed 4 weeks ago via mobile

I had a wonderful room overlooking the river with stunning views from the 20th floor. The hotel itself has all the amenities needed with very attentive staff. Rooms are a good size and very clean. It's in the heart of Chicago and close to a variety of restaurantsas well as events. As well as walking distance to the venue my...

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Helpful?
Thank shellieve
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, Thank you for sharing your 5-star experience at the Holiday Inn Chicago Mart Plaza River North! It was our pleasure serving you and we hope to welcome you back as our guest during your next visit or business meeting in downtown Chicago!

Chicago Southland, Illinois
Reviewed 4 weeks ago

the room and the city was awsome i had a really fun time it was like a long good trip from life and home. i think if ou go here you should be ready they have a lot going on like the taste,carnivals,or the curcits or just walking on the beach or downtown

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Helpful?
Thank aelechi
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Guest, While we certainly appreciate you taking the time to share your review on TripAdvisor, the photo shared with your review is not of the Mart Plaza. Perhaps you meant to leave a review with a different Holiday Inn location?

St. Louis, MO
Reviewed 12 December 2016

This is the second time I've stayed here, and it's been consistently great. We were in Chicago for a whirlwind weekend trip, and used this hotel as our home base. The rooms are comfortable and clean, the staff is friendly and helpful, and the views are great. Stay here - you'll be glad you did. One complaint, however - the...

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Helpful?
Thank ChrisK6884
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Chris, We love welcoming familiar faces back to the Holiday Inn Chicago Mart Plaza River North! It was our pleasure welcoming you back as our guests and we’re delighted to read you received the same 5-star service and hospitality as your first stay with us. We agree parking in Chicago can be expensive, but ours is among the cheapest...

Reviewed 12 December 2016 via mobile

We stayed at this hotel with my two daughters the night before Thanksgiving Parade and absolutely loved the location. It's within walking distance to great Restaurants and Parade. Our rooms were very clean and nicely decorated, unfortunately didn't get a nice view but the we did great without. Would stay there again.

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Helpful?
Thank Maritza P
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Maritza, Thank you for spending the Thanksgiving holiday with us at the Holiday Inn Chicago Mart Plaza River North! We hope you have the opportunity to stay with us again in the future and experience one of our River or City view guestrooms!

London, United Kingdom
Reviewed 10 December 2016

In General this hotel is about as good as you would expect from a Holiday Inn, perhaps even better than the average. On the plus side the rooms are clean and comfortable and facilities are top notch with gym and swimming pool facilities provided. They also have a 'Luxury' Bar and dining rooms. On the negative side the same swimming...

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Helpful?
Thank Stumpy0211
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, We appreciate you taking the time to share details of your experience while being our guest, both the positives and the areas we can improve upon. It is with great regret your stay with us was anything short of a 5-star experience and we wish to especially apologize for the poor dining experience in Merchants Cafe. What...

Boston, Massachusetts
Reviewed 8 December 2016

I recently stayed at this hotel on business and then stayed through the weekend to enjoy the city. I actually stayed at this hotel about 20 years ago as part of a convention. It is totally renovated and only the layout was the same. The hotel is clean, neat and much nicer than you would expect a typical Holiday Inn....

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Thank SunSeekerMA
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Business Traveler, It was our pleasure welcoming you back to the Holiday Inn Chicago Mart Plaza River North! We’re delighted you enjoyed the hotel renovations since your last stay and the views from your guestroom made for an extra special experience. Your suggestions are much appreciated as we are always striving to provide the best possible experience for all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Region: United States > Illinois > Chicago > Near North Side
Price Range: £85 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity and Orbitz so you can book your Holiday Inn Chicago Mart Plaza River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Mart Plaza River North staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Mart Plaza River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“chose a room on the north side”
 of 5 bubbles aelechi, 17 Dec 2016 | Read review
“Avoid first floor rooms. Twin rooms are ok, double beds are large enough to sleep two comfortably and gives additional workspace”
 of 5 bubbles Stumpy0211, 10 Dec 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles SunSeekerMA, 8 Dec 2016 | Read review
“Riverside has an awesome view”
 of 5 bubbles SpectreJon, 27 Nov 2016 | Read review
“1712 - corner room overlooking the river”
 of 5 bubbles lemorley, 22 Nov 2016 | Read review
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