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PUBLIC Chicago

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#89 of 185 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,329 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Saint Charles, Illinois
Reviewed 3 days ago NEW

We stayed here for a wedding weekend and were pleasantly surprised by the great view of the city (room 1108). Spacious room with a king bed. Amenities include an iron, ironing board, hair dryer, ice bucket, (stocked) fridge but no coffee maker. Awesome, spacious and updated bathroom. Minimalist decor and great big comfy bed. The place was hopping Saturday night...

Thank JulieO167
Reviewed 4 days ago NEW

The décor is nice but the overall experience is let down by too many perfectible items and poor customer service. We were welcomed, two nights out of three, by crowds of drunken office workers or wedding parties, finishing their due at the hotel bars – with loud music, lots of commotion, people drinking directly from bottles of champagne and propping...

Thank Londonsense
Lockport, New York
Reviewed 6 days ago NEW

Don't understand all the great reviews. We stayed in a suite, which was two regular rooms that were opened up to each other to make a "suite". Furniture was old, you sank right down to the frames, was covered with white slip covers to give the illusion of elegance. Bathroom was the smallest out of any king suite that I...

Thank Kim E
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

Dear Kim E, Thank you for choosing Public Chicago. I am very sorry to hear that your room was not in good condition. We are making many changes to Public in the very near future. One of those changes will be renovating our rooms. I truly hope that you do come back and give us another chance. Kind regards, Garrett...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

Great weekend in Chicago to see the Cubs win the World Series and more importantly Ireland beat the All Blacks !!!!!!!! Stayed Four Nights in Public Hotel and would highly recommend it ... very nice indeed as a top hotel which is just off the Magical Mile easy walking distance to the main areas .... I will be back !!!

2Thank A TripAdvisor Member
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

Dear Guest, We are so happy to hear that you had an enjoyable time during your visit with us here at Public Chicago. I think you brought great luck to the city. The Cubs won the World Series after 107 years and you witnessed an even longer drought get wiped clean with Ireland beating New Zealand after 111 years. Hopefully...

Reviewed 4 weeks ago

Had a great weekend stay at PUBLIC. The staff was incredibly helpful. My flight got in at 7am. I called them to let them know and by the time I arrived my room was ready. Love the style of this place. Two great bars, one with a cozy fireplace. The location is nice since its still in the main part...

Thank mikepfoley
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

mikepfoley, We are delighted to hear that you had such a great stay. We are very proud of our staff and the product that we have. Please come back soon. We hope you have many more relaxing and enjoyable stays here at Public Chicago. Warm regards, Garrett R., Director of Operations

Toronto, Canada
Reviewed 4 weeks ago via mobile

PUBLIC is one of the nicest hotels I've been in. Customer service was fantastic. Upon check in, we were upgraded to a larger room when we told them it was my husband's 30th birthday. On check out, we were able to leave our luggage in the hotel since we had a later flight. There was a bit of a mix...

Thank danicaaa
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

danicaaa, Thank you for choosing Public Chicago. I am so glad to hear that you enjoyed our hotel so much and hope you share this with others. Its great to know that your husbands birthday went so well. I hope to welcome you back soon and help you make more memories. Best, Garrett R, Director of Operations

Reviewed 4 weeks ago

I lived in Chicago many years ago. Public( the old Ambassador East ) was a very chic/hip/elegant "Gold Coast" hotel with one of "the" spots in Town- The Pump Room. Well, modernized a bit, but still has a worn look in spots, this hotel has large and well appointed rooms, two bars ( pump room ) with a very good...

Thank Charles D
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

Charles D, Thank you so much all the kind words. We truly are proud of this property and will soon make many changes to make it even greater! I hope you get a chance to come back soon. Kind regards, Garrett R, Director of Operations

London, United Kingdom
Reviewed 4 weeks ago via mobile

Just back from a four night stay and what a great hotel this is. Beautiful large rooms with comfy beds. Nice bathrooms with powerful showers and very decent room service at good prices. The bar area is very cool as are all communal areas. The hotel is in a lovely part of the city, just a 20 min stroll to...

Thank Jaywlondon
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

Jaywlondon, Thank you for such a great review. We too love our neighborhood which is tucked away, yet close to everything. We hope to welcome you back soon. Kind regards, Garrett R., Director of Operations

Indianapolis, Indiana
Reviewed 5 weeks ago

Nice room, friendly helpful staff and a great location. Quiet yet close to everything. Classic style hotel. My early 30 something nephew lives in Chicago and he said "Cool" when I told him where we were staying. His significant other used to live near there and they went there for drinks at the small bar off of the lobby and...

Thank Mike678901
Bre S, Director of Operations at PUBLIC Chicago, responded to this review

Mike678901, Thank you for taking the time out of your day to leave this review of our property. I am happy to hear that you enjoyed your stay with us. I hope your trip to the city went just as well as your stay, and I hope we see you again the next time you come to town. Sincerely, Garrett...

Seguin, Texas
Reviewed 2 November 2016

When I travel, I expect my lodging to fulfill three basic requirements: an advantageous location, and accommodations conducive to a solid night's sleep, and decent internet. The Public fulfills all of these, although it is certainly not the cheapest option available in the downtown Chicago area. I booked my room last minute, and chose the Public largely because the friend...

1Thank kpcnsk
Bre S, Director of Operations at PUBLIC Chicago, responded to this review

Kpcnsk, What a wonderful and detailed review, thank you. Hearing what works and what doesn't helps us better our customer experience, and reviews like this are what we strive for in our ever-evolving mission to craft the perfect night's stay. I'm happy to hear that we met all of your requirements, and I hope your next visit goes above and...

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: £83 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Cancelon, Cheap Tickets, Odigeo, Travelocity, TripOnline SA and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#55 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from PUBLIC Chicago staff and other travellers.
16 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1108 had a great view of the city”
  • View from room 1108
 of 5 bubbles JulieO167, 5 Dec 2016 | Read review
“i liked our corner room w.king size bed”
 of 5 bubbles charlesd861, 9 Nov 2016 | Read review
“We stayed in a King Superior room and it was wonderful. Corner room with big windows. Very light and airy”
 of 5 bubbles Mike678901, 3 Nov 2016 | Read review
“My room (309) was perfectly pleasant.”
 of 5 bubbles FetcherandWi, 1 Oct 2016 | Read review
“Choose elsewhere”
 of 5 bubbles KevinBromagen, 28 Sep 2016 | Read review
5 of 5
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