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Renaissance Chicago Downtown Hotel

Booking.comUS$603*
View Deal
#59 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
US$750*
US$603*
Great Deal
US$633*
US$750*
US$603*
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Renaissance Chicago Downtown Hotel
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1,632 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Chicago Downtown Hotel
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Showing 1,555: English reviews
Milwaukee, Wisconsin
Reviewed 4 weeks ago

Bottom line: Make 100% sure that you are speaking to the actual hotel, not one of their off site customer care lines, when you make or change your reservation. They do not honor changes made by off-site customer care lines. When you call the main line 1 (312) 372-7200 - MAKE SURE TO PRESS 0. Do not Press 1 or...

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Helpful?
1Thank M C
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

M C - We want to apologize for the confusion regarding your reservation and the difference between Marriott Customer Care and our on property team. Our property does have policies in place that require advanced notice of cancellation and we are very sorry to hear we were unable to host you for your most recent reservation. We would appreciate the...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Nicely decorated rooms, comfortable bed, free wifi with Marriott rewards- this is a great hotel. I wouldn't hesitate to stay again. The location is excellent and my room on the fifth floor was surprisingly quiet. The only possible downside is the limited room service, but there are a number of restaurants nearby.

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Helpful?
Thank mamadilucia
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

mamadilucia - We hope your stay was both productive and enjoyable! Can't wait to see you back!

Dallas, Texas
Reviewed 5 weeks ago via mobile

Very nice renovation and updating. Floors and rooms don't have high ceilings. Nice new furnishings and art. Got an upgrade to a corner room. Nice view but still could here announcements of closing doors on each L that stopped at the station. Food and coffee excellent in lobby. Friendly and helpful staff. Nice meeting facilities, but older building with low...

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Helpful?
Thank DFDubya
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

DFDubya - We are glad you enjoyed the renovation and new look to our property!

St. Louis, MO
Reviewed 20 April 2017

This is our new go-to hotel in the Chicago Loop. Absolutely perfect location to the Loop attractions and to Michigan Avenue shopping. Gorgeous remodel with beautiful, hip rooms and amazing views of the Chicago river and surrounding hi-rises. Lunch at the bar very good and reasonable with excellent service from the bar team. I look forward to our next visit!

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Helpful?
Thank Traveler40St.Louis
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Traveler40St.Louis - We are looking forward to your next visit too!

Ladera Ranch, California
Reviewed 20 April 2017 via mobile

I just stayed here for 3 days 2 nights! We are Platinum Elite and asked for an early check in and late check out! No problem! I ended up leaving my down jacket hanging in the closet and Andrew from lost prevention located my jacket and had it Fed Ex'd immediately FREE of charge! Excellent customer service! I do recommend...

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Helpful?
Thank erins59
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Erin S - Delighted our team member Andrew could assist with returning your jacket! We hope you enjoyed Hamilton!

Wausau, Wisconsin
Reviewed 19 April 2017

We visited for a weekend getaway and had a wonderful room. It was large and comfortable. The bathroom was very large!! While the bar is in the lobby and is over perfumed, it does give a feel of energy. This hotel is an easy walk to the loop, Michigan Ave or other areas of the city. The price was reasonable...

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Thank RibMountain60370
RenaissanceChicago, Kelsey, Executve Assistant at Renaissance Chicago Downtown Hotel, responded to this review

RibMountain60370 - We appreciate you checking us out during your trip to the windy city!

Sheboygan, Wisconsin, United States
Reviewed 18 April 2017

A mighty nice hotel in a great location! The lobby is welcoming and the couches and chairs next to the bar are very relaxing, plus they offer a nice selection of food items to enjoy as you unwind from your Chicago experience. The new roof top bar is really neat but the drinks are a little pricey, even for Chicago....

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Helpful?
Thank freesf
RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

freesf - Thanks for recognizing our team especially Amanda and April! We are glad to hear they could make your stay more enjoyable!

Madison, Wisconsin
Reviewed 17 April 2017

This is my favorite downtown Chicago hotel that I can afford. Easy reach from the blue line from OHare. Elegant but not overstated. Nice concierge lounge but on the first floor it lacks a great view of the city. Upgraded room was nice with a small sitting area - clean, comfortable. Everything worked, larger new TV. Great view of Marina...

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Helpful?
Thank Loki_and_Odin
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Loki_and_Odin - We hope you discovered something wonderfully new during your stay! We look forward to seeing you again!

justice
Reviewed 17 April 2017

I've been eyeing this hotel for a while since I saw it when we ate at Catch 35 restaurant. The location is perfect with a river walk in front, shopping area all around, restaurants, Chicago theater, the house of blues, bowling pin and bars not to mention the train access at the doorstep. I've been looking for a birthday/Easter/week end...

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Helpful?
Thank arlenejustice
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

arlenejustice - Thanks for joining us at the Renaissance Chicago! We appreciate your review of our property and we can't wait to welcome you back!

Reviewed 14 April 2017

I love staying at this hotel. It has a really cool vibe when you enter and the hotel always has something to look at in the lobby. Check is always quick and the rooms are quiet, clean, and comfy. Room service was yummy and the concierge lounge was well stocked. The hotel is in a great location to walk to...

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Helpful?
Thank Jaime K
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Jaime K - Delighted to hear how much you enjoyed every aspect of your stay! We can't wait to have you back!

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05/06/2017 06/06/2017
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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 

Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £183 - £484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel
Hotel Style:
#20 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#36 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago Downtown Hotel staff and other travellers.
12 questions
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St. Louis
over a year ago

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Questions? Get answers from Renaissance Chicago Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the river for sure!”
374barbh, 16 May 2017 | Read review
“View of the Chicago sign was pretty great!”
s_traveler050, 14 May 2017 | Read review
“Ask or upgrade to River View and high floors.”
Esteban100, 9 May 2017 | Read review
“the higher the better - my room was had an awesome view over the river”
ElRatler, 9 May 2017 | Read review
“Corner and north-facing rooms are larger with better views. May be reserved for premium loyalty members.”
U6848NDchriss, 8 May 2017 | Read review
5 of 5
Booking.com
US$603* /night
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Renaissance HotelsUS$633
TripAdvisorUS$603
CancelonUS$750
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*Disclaimer
Prices are for 1 room, 2 adults
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