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Sheraton Grand Chicago

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Traveller (1193)
Room & Suite (800)
Dining (99)
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Overview
  • Excellent51%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(782 reviews)
“navy pier”(734 reviews)
“the club lounge”(237 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,229)
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4,905 results
Traveller rating
2,472
1,380
634
272
147
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2,472
1,380
634
272
147
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingmini fridgefitness centercorner roommillennium parkhotel is in a great locationmag milethe loop
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1 - 5 of 4,905 reviews
Reviewed 2 days ago

I stayed at the Sheraton Grand for a conference last week. I've stayed at the hotel before and, in general, I like it. The Sheraton is located right on the river and offers fantastic river and city views. It's also within easy walking distance to...More

Thank Scott B
Response from Alexandra G, Guest Relations Manager at Sheraton Grand ChicagoResponded yesterday

Hello Scott B, Thank you for taking the time to share about your recent experience. Our goal is to provide the highest level of hospitality to our guests and it seems that we fell short of that. I apologize for the experience that you had...More

Hotel's Favourite
Reviewed 3 January 2018 via mobile

We had two rooms, one booked a couple weeks in advance and a 2nd room booked 2 days before, from a 3rd party vendor. 2nd room was half the cost, but the hotel was generous enough to put our rooms next door to each other...More

2  Thank Jennifer B
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 25 January 2018

Dear Jennifer, Thanks for including the Sheraton Grand Chicago in your travel plans. We are thrilled that you enjoyed our family-friendly features we offer, we know how important it is to spend quality time with your loved ones on vacation. We're delighted that our location...More

Reviewed 4 days ago

The Sheraton is in a great location with views of the Chicago river or Lake Michigan from some locations. I was here for a convention so it was crowded, noisy and expensive, but in general the hotel staff did a better than average job of...More

Thank William S
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 3 days ago

Dear William S, Thank you for your kind review of the Sheraton Grand Chicago. We are glad to know our convenient location with the beautiful views of Chicago River worked well for you. We value your feedback and hope to welcome you again for another...More

Reviewed 4 days ago via mobile

Super fast elevators, quick check in, and clean room. Had a nice view of the river and enjoyed the walk across the river each day. Fitness room was small so I went for a run along the lake instead. Didn't try the hotel bar or...More

Thank Matt A
Reviewed 6 days ago via mobile

The location is great! Great restaurants, movie theatre, bowling, Navy Pier, Michigan Ave.... all within walking distance. The room was spacious and clean. The bed was comfortable. Staff....where to start.... Check in was a long process, Starbucks was out of almost everything but plain coffee,...More

Thank Kerry L
Response from Alexandra G, Guest Relations Manager at Sheraton Grand ChicagoResponded 5 days ago

Hello Kerry L, Thank you for taking the time to post about your recent stay. It is our goal to ensure that our guests are comfortable and able to enjoy their stay and I am sorry that we fell short of that. Thank you for...More

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Most Booked Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$196 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#50 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$196 - US$546 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#50 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1193)
Room & Suite (800)
Dining (99)
Pool & Beach (42)
Amenities (90)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
mike t
12 February 2018|
AnswerShow all 3 answers
Response from Pocholoboy | Reviewed this property |
Millenium Park is close by and also some famous museums.
0
Votes
ll0OoO0ll
27 January 2018|
AnswerShow all 7 answers
Response from jordanja | Reviewed this property |
24 hours with in/out privileges.
2
Votes
Pat L
26 January 2018|
Answer
Response from douglasl739 | Reviewed this property |
The higher up, the better the view. We have had a corner on the river with an excellent view. They usually divide the views into river and city. Both are good. In December we were up high (33nd floor) and had a view of the... More
1
Vote
Room Tips
"Don't bother with booking a club level room especially during the weekend."
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"Great views from higher rooms"
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"Aim for the best deals online."
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"Each room has great views - depends if you want city, water, or both!"
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