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All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingmini fridgefitness centercorner roommillennium parkhotel is in a great locationmag milethe loop
I stayed at the Sheraton Grand for a conference last week. I've stayed at the hotel before and, in general, I like it. The Sheraton is located right on the river and offers fantastic river and city views. It's also within easy walking distance to...More
Thank Scott B
Response from Alexandra G, Guest Relations Manager at Sheraton Grand ChicagoResponded yesterday
Hello Scott B,
Thank you for taking the time to share about your recent experience. Our goal is to provide the highest level of hospitality to our guests and it seems that we fell short of that. I apologize for the experience that you had...More
We had two rooms, one booked a couple weeks in advance and a 2nd room booked 2 days before, from a 3rd party vendor. 2nd room was half the cost, but the hotel was generous enough to put our rooms next door to each other...More
2 Thank Jennifer B
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 25 January 2018
Thanks for including the Sheraton Grand Chicago in your travel plans. We are thrilled that you enjoyed our family-friendly features we offer, we know how important it is to spend quality time with your loved ones on vacation. We're delighted that our location...More
The Sheraton is in a great location with views of the Chicago river or Lake Michigan from some locations. I was here for a convention so it was crowded, noisy and expensive, but in general the hotel staff did a better than average job of...More
Thank William S
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 3 days ago
Dear William S,
Thank you for your kind review of the Sheraton Grand Chicago. We are glad to know our convenient location with the beautiful views of Chicago River worked well for you. We value your feedback and hope to welcome you again for another...More
Super fast elevators, quick check in, and clean room. Had a nice view of the river and enjoyed the walk across the river each day. Fitness room was small so I went for a run along the lake instead. Didn't try the hotel bar or...More
The location is great! Great restaurants, movie theatre, bowling, Navy Pier, Michigan Ave.... all within walking distance.
The room was spacious and clean. The bed was comfortable.
Staff....where to start.... Check in was a long process, Starbucks was out of almost everything but plain coffee,...More
Thank Kerry L
Response from Alexandra G, Guest Relations Manager at Sheraton Grand ChicagoResponded 5 days ago
Hello Kerry L,
Thank you for taking the time to post about your recent stay. It is our goal to ensure that our guests are comfortable and able to enjoy their stay and I am sorry that we fell short of that. Thank you for...More
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as
the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Response from douglasl739 | Reviewed this property |
The higher up, the better the view. We have had a corner on the river with an excellent view. They usually divide the views into river and city. Both are good. In December we were up high (33nd floor) and had a view of the... More
The higher up, the better the view. We have had a corner on the river with an excellent view. They usually divide the views into river and city. Both are good. In December we were up high (33nd floor) and had a view of the Navy Pier Ferris Wheel through a canyon of buildings much taller than us. Enjoy!