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Sheraton Grand Chicago

Traveller (1335)
Room & Suite (808)
Dining (101)
Certificate of Excellence
Overview
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301 East North Water Street, Chicago, IL 60611-4534 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,469)
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5,122 results
Traveller rating
2,547
1,464
666
285
160
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LanguageEnglish
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2,547
1,464
666
285
160
Show reviews that mention
All reviews the river navy pier the club lounge shula's steakhouse within walking distance concierge desk michigan ave whole foods the magnificent mile self parking mini fridge fitness center corner room millennium park hotel is in a great location mag mile the loop
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1 - 5 of 5,122 reviews
Reviewed 2 days ago

As I was checking in, I told the guy who was checking in me, that I have booked the room with breakfast. This guy goes "we do not provide FREE breakfast to our guests". I told him I booked my room with breakfast. He goes...More

Date of stay: December 2018
Thank Yangmali
Response from DerrichA1, Front Office Manager at Sheraton Grand ChicagoResponded 2 days ago

Greetings Yangmali, Thank you for providing your candid feedback regarding your recent stay with us at the Sheraton Grand Chicago. As we strive to provide excellent service to all of our guests, I am disheartened to read about your experience with us. As a teachable...More

Reviewed 3 days ago via mobile

Stayed here for a week for a conference. Service at check in and the concierge was very good. The hotel is in a great location. Easy walk to Navy Pier and the Magnificent Mile. I really enjoyed having a drink at the bar in the...More

Date of stay: January 2019
Thank Beerbloke
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 3 days ago

Dear Beerbloke, Thank you for sharing your feedback with us. We are so glad your conference brought you to the Sheraton Grand Chicago. It is also nice to know how much you enjoyed our central location and the excellent service provided by our staff. Thanks...More

Reviewed 5 days ago

The hotel is in a great location with wonderful views of the river and downtown. Conveniently located and while I was a little taken aback by the size of the doorway / entryway to the room, the room itself (a King) was well apportioned for...More

Date of stay: January 2019
Thank KingGofer
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear KingGofer, We are delighted you had an outstanding stay at the Sheraton Grand Chicago and that you loved our ideal location and attentive staff. Thank you for the generous review, and we look forward to hosting you again soon. Andy Markus Hotel Manager

Reviewed 5 days ago via mobile

I’ve recently stayed there for new years and we were lucky to get a corner room on the 31st floor with amazing views of the water and part of the city. Room had a good size with a super comfortable bed. Staff was really friendly...More

Date of stay: January 2019
Thank Jegr87
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 4 days ago

Dear Jegr87, Thank you for the excellent comments regarding your stay at the Sheraton Grand Chicago. We believe in creating a vibrant and memorable experience for each of our guests and we are thrilled you enjoyed our energetic service and style as well as our...More

Reviewed 1 week ago via mobile

The good: Well trained reception desk staff, particularly Nicole, and great concierge staff ( particularly Paula) that really knows Chicago and how to make it easier to get to wherever you want, on foot or otherwise. Was here for a conference, and hotel was perfect...More

Date of stay: January 2019
Thank DEP3
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About
Description
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers More spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$127 - US$417 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Near North Side / Streeterville / Central
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$127 - US$417 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Near North Side / Streeterville / Central
Photos
Traveller (1,335)
Room & Suite (808)
Dining (101)
Pool & Beach (44)
Amenities (90)
Business Centre & Event Rooms (35)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Navigate45295544676
24 November 2018|
AnswerShow all 4 answers
Response from daviddNaperville | Reviewed this property |
Don’t know
0
Votes
Pool H
18 November 2018|
AnswerShow all 5 answers
Response from Foodiein757 | Reviewed this property |
In thise case it means you have a high floor and a better view. In Chicago, river views are considered a "plus" so their deluxe rooms have high floor views of the river or something else good to look at outside the room. I... More
1
Vote
spinto1081
2 August 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
0
Votes
Room Tips
"The corner rooms with views down the river are excellent!"
hillarynt
2 weeks ago
Read review
"get a room to the waterfront"
2Horst2
13 Nov 2018
Read review
"view over the river"
lobsterlover24
6 Nov 2018
Read review
"Higher is better, but if you miss out, the river is just to one side."
jimd986
6 Nov 2018
Read review
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