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Sheraton Grand Chicago

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Traveller (1206)
Room & Suite (800)
Dining (99)
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Overview
  • Excellent50%
  • Very good29%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“the river”(782 reviews)
“navy pier”(734 reviews)
“the club lounge”(237 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Grand Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,262)
There are newer reviews for Sheraton Grand Chicago
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4,934 results
Traveller rating
2,479
1,392
637
275
151
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2,479
1,392
637
275
151
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingmini fridgefitness centercorner roommillennium parkhotel is in a great locationmag milethe loop
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11 - 15 of 4,934 reviews
Reviewed 1 week ago

Upon arrival, very impressive hotel, great location, friendly and professional staff. As a Marriott employee at the Marriott World in Orlando I was very impressed with everything. The room (double bed) was very specious and clean. Special shout out to housekeeping Justa and her supervisor.More

Thank Annette S
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear Annette S, Thank you for being our guest at the Sheraton Grand Chicago. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service....More

Reviewed 1 week ago

It was my first time in Chicago and it was a great location. You can walk everywhere and there are several places inside the hotel to eat. They had a free champagne night when I was there so that was a plus. Rooms were big...More

Thank L0renaRS
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear L0renaRS, Thank you for the generous review of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with a pleasant stay here in the heart of The Windy City! We hope you will come back whenever your travels bring you...More

Reviewed 1 week ago

My boyfriend and I very much enjoyed our stay here at the Sheraton Grand Chicago. We loved that the location was perfect for all of the areas of Chicago that we wanted to visit, and that our room had BEAUTIFUL views of the city. We...More

Thank meganh0623
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear meganh0623, Thank you for the wonderful review of staying at the Sheraton Grand Chicago. We are delighted you were impressed with our convenient location and enjoyed the breathtaking view from your well-appointed room. We appreciate you sharing your nice comments and look forward to...More

Reviewed 1 week ago

The Sheraton Grand in Chicago is the perfect place to set-up shop in the heart of the city. A short walk in any direction gets you to local restaurants, shopping, and tourist locations and the hotel also offers a nice river walk area with a...More

Thank Brandon E
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear Brandon E, Thank you for the generous rating of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to hear from our guests and we...More

Reviewed 1 week ago

I stayed at this hotel because the conference that I attended was held here. I was surprised that with the cost of the room ($300 plus a night) it was not nicer. The room really was just a standard room. We wanted to see the...More

2  Thank Krissy765
Response from Alexandra G, Guest Relations Manager at Sheraton Grand ChicagoResponded 1 week ago

Hello Krissy765, Thank you for taking the time to post about your recent experience. We certainly value your feedback and use it as an opportunity to improve our service. I am delighted to hear that you enjoyed our Sheraton Sweet Sleeper beds as well as...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$185 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$185 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#31 Green Hotel in Chicago
#33 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1206)
Room & Suite (800)
Dining (99)
Pool & Beach (42)
Amenities (90)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
mike t
12 February 2018|
AnswerShow all 3 answers
Response from Pocholoboy | Reviewed this property |
Millenium Park is close by and also some famous museums.
0
Votes
ll0OoO0ll
27 January 2018|
AnswerShow all 7 answers
Response from jordanja | Reviewed this property |
24 hours with in/out privileges.
2
Votes
Pat L
26 January 2018|
Answer
Response from douglasl739 | Reviewed this property |
The higher up, the better the view. We have had a corner on the river with an excellent view. They usually divide the views into river and city. Both are good. In December we were up high (33nd floor) and had a view of the... More
1
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Room Tips
"This hotel offers river-view rooms and that's a nice option."
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"Don't stay here"
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"Floor 17 and above have great views."
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"The higher up, the better!"
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