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The Willows

555 West Surf Ave, Chicago, IL 60657-6020
Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$77 US$208*US$131*View Deal
US$175*View Deal
US$131*View Deal
Traveller (76)
Room & Suite (25)
Dining (2)
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09/04/2017 10/04/2017
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    • Excellent47%
    • Very good39%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Room Service
    3 Star Hotel
    All hotel details
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews lincoln park continental breakfast neighborhood hotel great neighborhood lakeview neighborhood quiet street honor bar ceiling fan hard boiled eggs stay there again brown line depaul university an older building cubs game parking garage public transportation small hotel restaurants and shops mini bar within walking distance
    Reviewed 28 July 2015

    The hotel was pricey considering 2 out of 3 days I had to hear a dump truck at 6am. The rooms didn't have anything elaborate to charge that amount. The location of the hotel was in a great spot. It was centrally located for the...More

    Review collected in partnership with this hotel
    Response from Hotel M, Manager at The Willows

    Dear Willows Guest: Thank you for staying with us and sharing your thoughts about the Willows. We hope to see you soon next time you visit Chicago. Sincerely, Maria Lipan Area Manger 773-528-8400

    Reviewed 24 July 2015 via mobile

    Great location the staff was very helpful especially Bridget and Louis they both were great the hotel was very clean the area has a lot of restaurants and stores around I will most definitely be back they have breakfast and the coffee is good.More

    Response from Hotel M, Manager at The Willows

    Dear Ray, Thank you for choosing Willows Hotel for your recent visit to Chicago. I also wanted to thank you for taking the time to share your pleasant experience with us, with fellow travelers. We hope to see you again next time you are in...More

    Reviewed 19 July 2015

    First, let me say that I am not a particularly demanding person. I rarely complain about hotel experiences that are less than I expected, figuring that there are more important things in life than to complain about hotels. But, my experience at Willows was one...More

    Response from Hotel M, Manager at The Willows

    Hi, Thank you for choosing the Willows Hotel for your recent visit to Chicago. I am sorry to hear that your experience with us clearly did not meet your expectations. We appreciate your feedback. I see you were in our Petite Queen room. We do...More

    Reviewed 19 July 2015

    I ceertainly enjoyed by recent 1 night stay at the Willows. I was visting someone in the Lakre View neighborhood...and the Willows is in the perfect location for this. It is located on a quiet, scenic tree-lined street. I stayed in a single Queen on...More

    Review collected in partnership with this hotel
    Response from Keith S, Manager at The Willows

    Dear Guest, Thank you for the lovely review. I am pleased that you liked our hotel's amenities and we look forward to your next visit. See you soon! Sincerely, Maria Lipan

    Reviewed 15 July 2015

    Loved the look of the hotel. Nice area. Good value. The freshly baked warm cookies in the lobby were great. We kept missing the batches only to be teased by the smell. The staff was so great they brought a fresh hot plate up to...More

    Review collected in partnership with this hotel
    Response from Keith S, Manager at The Willows

    Dear Guest, Thanks for staying with us and for taking the time to write about your expedience. We appreciate all of the kind words about our team and we are glad your Chicago experience was fabulous and we hope to see you again soon! Sincerely,...

    • Top amenities
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Laundry Service
    • Room Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    Traveller (76)
    Room & Suite (25)
    Dining (2)
    Hotel & Grounds (21)
    Nearby Restaurants
    Wheat's End Cafe
    21 reviews
    .06 miles away
    La Creperie
    102 reviews
    .10 miles away
    Troy Mediterranean Grill & Turkish Kitchen
    23 reviews
    .10 miles away
    Renaldi's Pizza Pub
    88 reviews
    .04 miles away
    Nearby Attractions
    Briar Street Theatre
    42 reviews
    .44 miles away
    Elks Veterans Memorial
    19 reviews
    .25 miles away
    TimeLine Theatre
    25 reviews
    .18 miles away
    Saint Clement Church
    7 reviews
    .41 miles away
    Questions & AnswersAsk a question
    Julie M
    I want to know if there is any parking available and if so what is the fee?
    17 January 2017|
    Answer Show all 8 answers
    Response from LauraNDM | Reviewed this property |
    Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
    Julie M
    Any parking available on premises or nearby?
    17 January 2017|
    Answer Show all 4 answers
    Response from Traveler9110 | Reviewed this property |
    Yes a parking garage is in walking distance
    Is there a good place for a morning walk nearby?
    21 November 2016|
    Answer Show all 4 answers
    Response from BillyTeddy | Reviewed this property |
    lakeshore is a short walk that takes you miles north or south along the lake. Great walking.
    Room Tips
    "Our room was facing and alley with a parking garage and several dumpsters so was a bit noisy during the day..."
    Sharon O, 29 days agoRead review
    "Great location near Broadway with ability to walk area. Smaller basic room but clean and comfortable and a..."
    james s, 1 month agoRead review
    "Bathroom is small with a small shelf for toiletries. Fantastic shower head. We had a suite with a sitting..."
    Slyemom, 2 months agoRead review
    "Pay the extra $30 when booking to obtain early check-in."
    philmatous, 2 months agoRead review
    "Small but pleasant room. Comfortable. Good location for visiting family in East Lakeview neighborhood."
    Sara G, 3 months agoRead review
    "floor two was quiet even though we were in the back near bye parking structure."
    Jim P, 3 months agoRead review
    "the petite queen was very small"
    HGM1948, 3 months agoRead review
    "First floor works best for me. Fresh coffee down the hall."
    STLbornandraised, 4 months agoRead review
    "get on the second floor or opposite side of Alley"
    Mary R, 4 months agoRead review
    "See my comments above."
    Susan S, 4 months agoRead review
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