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The Westin Michigan Avenue Chicago

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Traveller (567)
Room & Suite (399)
Dining (37)
Overview
  • Excellent49%
  • Very good27%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“michigan avenue”(278 reviews)
“heavenly bed”(90 reviews)
“great location”(572 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from The Westin Michigan Avenue Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Michigan Avenue Chicago
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,705)
There are newer reviews for The Westin Michigan Avenue Chicago
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2,579 results
Traveller rating
1,239
699
369
163
109
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1,239
699
369
163
109
Show reviews that mention
All reviewsmichigan avenueheavenly bedgreat locationhancock buildingthe magnificent milethe north endwater tower placerush streetshopping and restaurantsgreat shoppinglake viewmag milefew blocksnavy piervalet parkingkiraspg
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1,011 - 1,015 of 2,579 reviews
Reviewed 21 August 2015 via mobile

Everything is about location, location, location. Westin has it, in spades! This aging property is strategically located on North Michigan Avenue. To be fair, the hotel is going through an extensive reno. We elected to stay on an upper floor for the Lake view and...More

Thank William R
Response from Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue ChicagoResponded 22 August 2015

Thank you for your great review! We are thrilled that you enjoyed your stay! We hope that you are able to come back to stay with us sometime soon! Thank you and be well, Bonnee

Reviewed 19 August 2015

I just checked in and had quite the "welcome gift" in the toilet. I flushed so it's all good and nothing for management to do at this point. But it is the little things that can really tarnish a visit! Hotel is fine. Check in...More

Thank CyberJEV
Response from Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue ChicagoResponded 22 August 2015

I do apologize for you unwelcoming experience! That is something that should never happen and I have already alerted the Housekeeping management of this issue. I hope that will give us another chance to prove that we provide high quality service and rooms! If you...More

Reviewed 19 August 2015 via mobile

I've been a couple of data in this beautiful hotel , nice , clean, close to the golden mole of Chicago, The most important street in Chicago The Restaurant deliberes to me for one important thing, not high cuisine distes, bit very simple ones, and...More

Thank Mbmfone
Response from Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue ChicagoResponded 22 August 2015

We are glad that you enjoyed your stay! Thank you for the review! We hope that you are able to come back to stay with us sometime soon! Thank you, Bonnee

Reviewed 19 August 2015

I stayed here for one night on a weekend getaway. I really wanted to love this hotel, but can only like it. Stayed in a suite, but the furnishings weren't particularly nice. Had a high-floor room, but no real view to speak of given the...More

Thank cliff_rock
Response from Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue ChicagoResponded 22 August 2015

Thank you for your review! We are glad that your overall stay was pleasant! We hope that you are able to come back to stay with us and hopefully get to enjoy our amenities such as the Club Lounge! Thank you, Bonnee

Reviewed 18 August 2015

We stayed with our adult kids - two rooms - in mid-August. Our room was available at the appointed time, but our kids waited until at least 5pm for their room to be available. With early dinner reservations and everyone needing a shower (one of...More

Thank Laurie56
Response from Bonnee M, Westin Experience Specialist at The Westin Michigan Avenue ChicagoResponded 22 August 2015

Thank you for your feedback. We do apologize for any frustrations you may have encountered during your stay. We are glad that your overall experience was pleasant one. We hope that you are able to come back to stay with us in the future. Thank...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Details
Price range
US$210 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Chicago
#18 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#59 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$210 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Chicago
#18 Spa Hotel in Chicago
#37 Luxury Hotel in Chicago
#59 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (567)
Room & Suite (399)
Dining (37)
Pool & Beach (9)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
...More
Questions & Answers
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Amanda T
9 February 2018|
AnswerShow all 3 answers
Response from Fischcmt | Reviewed this property |
Too much! I went on park whiz . com and found a parking lot that was way cheaper and it was only a block away.
1
Vote
Dale G
13 September 2017|
AnswerShow all 5 answers
Response from Emanuel B. C | Reviewed this property |
Take the Orange Line Train to the Clark/Lake Stop and Walk right across the bridge (2 blocks) and it sits right there!
0
Votes
Beckytexasusa
16 August 2017|
AnswerShow all 2 answers
Response from Jeff B |
That would be a great question for their concierge crew.
1
Vote
Room Tips
"Ask for Michigan Avenue Room"
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"i love the view of michigan avenue"
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"Ask for a high floor"
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"Lake View Rooms, eg North Side of Hotel & Higher Up, are really lovely!"
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