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The Westin Chicago River North

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Traveller (496)
Room & Suite (428)
Dining (72)
Overview
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320 North Dearborn Street, Chicago, IL 60654-5010 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,141)
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2,057 results
Traveller rating
1,147
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All reviews personal trainer chicago river heavenly bed great location executive club house of blues fitness center within walking distance the loop very nice hotel lobby bar free internet business traveler great room blue line few blocks the magnificent mile
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1 - 5 of 2,057 reviews
Reviewed yesterday via mobile

Has everything you would need in a great location. Rooms were surprisingly large and the check in staff was very good. It's been awhile since a check in person asked about my flight out and then automatically gave me a late checkout based on the...More

Thank JCan411
Hotel's Favourite
Reviewed 9 October 2018 via mobile

Stayed here for my Chicago Marathon trip this October 2018. The hotel advocates 6 pillars of Wellness & Well-being and proved only that. So feel well, move well, eat well , sleep well, work well &play well. I requested a foam roller in my room...More

Thank ManiRostom
Response from SofiaWinkler, Guest Experience Specialist at The Westin Chicago River NorthResponded 9 October 2018

Dear Manirostom, Thank you so much for your great review. The whole team is happy to hear that you enjoyed your stay, and we look forward to welcoming you back soon! Warm regards,

Reviewed 4 days ago

Avoid at all cost, outdated and overpriced. After you're done getting abused by the front desk, you deal with the elevators 2 of which are always out of service. But the real treat is when you see the shoe box rooms. Asking for a better...More

Thank Tahir K
Response from SofiaWinkler, Guest Relations Specialist. at The Westin Chicago River NorthResponded 3 days ago

Dear Tahir, Thank you for your feedback. I am sorry to hear that your stay with us was not enjoyable. I would like to hear more about any issues you had during your stay so that I can assist you further. Please contact me directly...More

Reviewed 1 week ago

My wife and I have enjoyed stayed here a few times and were looking forward to a weekend away from the kids to celebrate our anniversary. Unfortunately management has allowed service to degrade to a point where we really did not enjoy our stay. There...More

Thank justcoasting
Response from SofiaWinkler, Guest Experience Specialist at The Westin Chicago River NorthResponded 6 days ago

Greetings, Thank you for your feedback. I am sorry you experienced delays during check in as well as on the elevators. This past weekend was a sold out one which is no excuse for the level of service you received. As a Platinum member, we...More

Reviewed 2 weeks ago via mobile

I a few concerns but for the bigger part of the review I will say I don’t think I have ever slept so well. The bed is out if this world comfortable. The room was super clean and even came with a little roll on...More

Thank I5474RLmaryo
Response from SofiaWinkler, Guest Relations Specialist at The Westin Chicago River NorthResponded 2 weeks ago

Greetings Mary, Thank you so much for your great feedback. We look forward to welcoming you back soon in the future.

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About
Description
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago, Illinois' activities. Discover our ideal setting in Chicago's More popular River North neighborhood near restaurants, art galleries and more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
424
Price range
US$137 - US$576 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Chicago River North Hotel Chicago
,
Westin Chicago River North
,
Chicago Westin
Location
United States > Illinois > Chicago > Near North Side
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
424
Price range
US$137 - US$576 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Chicago River North Hotel Chicago
,
Westin Chicago River North
,
Chicago Westin
Location
United States > Illinois > Chicago > Near North Side
Photos
Traveller (496)
Room & Suite (428)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (19)
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Questions & Answers
Ask a question
Pool H
5 November 2018|
AnswerShow all 9 answers
Response from 76rick | Reviewed this property |
Yes you get charged a daily rate of 60+ and can go in and out whenever you want
0
Votes
RobP2648
17 October 2018|
AnswerShow all 4 answers
Response from SofiaWinkler | Property representative |
We do not have key access on the elevators yet.
0
Votes
hurray_for_bassets
22 June 2018|
AnswerShow all 6 answers
Response from pchurch | Property representative |
Yes you can request a fridg.
0
Votes
Room Tips
"Book at a different hotel"
104tahirk
4 days ago
Read review
"Extremely well located to walk to most attractions."
robinschaef
14 Oct 2018
Read review
"Nice to have a room with a river view."
SaintMartin56
6 Oct 2018
Read review
"Choose river view rooms for the perfect experience!"
Neha887
8 Sep 2018
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