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All reviews personal trainer chicago river heavenly bed great location executive club house of blues fitness center within walking distance the loop very nice hotel lobby bar free internet business traveler great room blue line few blocks the magnificent mile
Has everything you would need in a great location. Rooms were surprisingly large and the check in staff was very good. It's been awhile since a check in person asked about my flight out and then automatically gave me a late checkout based on the...More
Stayed here for my Chicago Marathon trip this October 2018.
The hotel advocates 6 pillars of Wellness & Well-being and proved only that.
So feel well, move well, eat well , sleep well, work well &play well.
I requested a foam roller in my room...More
Response from SofiaWinkler, Guest Experience Specialist at The Westin Chicago River NorthResponded 9 October 2018
Thank you so much for your great review. The whole team is happy to hear that you enjoyed your stay, and we look forward to welcoming you back soon!
Avoid at all cost, outdated and overpriced. After you're done getting abused by the front desk, you deal with the elevators 2 of which are always out of service. But the real treat is when you see the shoe box rooms. Asking for a better...More
Thank Tahir K
Response from SofiaWinkler, Guest Relations Specialist. at The Westin Chicago River NorthResponded 3 days ago
Thank you for your feedback. I am sorry to hear that your stay with us was not enjoyable. I would like to hear more about any issues you had during your stay so that I can assist you further.
Please contact me directly...More
My wife and I have enjoyed stayed here a few times and were looking forward to a weekend away from the kids to celebrate our anniversary. Unfortunately management has allowed service to degrade to a point where we really did not enjoy our stay. There...More
Response from SofiaWinkler, Guest Experience Specialist at The Westin Chicago River NorthResponded 6 days ago
Thank you for your feedback. I am sorry you experienced delays during check in as well as on the elevators. This past weekend was a sold out one which is no excuse for the level of service you received. As a Platinum member, we...More
I a few concerns but for the bigger part of the review I will say I don’t think I have ever slept so well. The bed is out if this world comfortable. The room was super clean and even came with a little roll on...More
Response from SofiaWinkler, Guest Relations Specialist at The Westin Chicago River NorthResponded 2 weeks ago
Thank you so much for your great feedback. We look forward to welcoming you back soon in the future.
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago, Illinois' activities. Discover our ideal setting in Chicago's …Morepopular River North neighborhood near restaurants, art galleries and more. Less
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