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Hotel Chicago Downtown, Autograph Collection

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Traveller (354)
Room & Suite (322)
Dining (36)
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Overview
  • Excellent49%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
“house of blues”(226 reviews)
“the river”(131 reviews)
“hotel sax”(17 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)
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1,206 results
Traveller rating
588
391
141
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588
391
141
63
23
Show reviews that mention
All reviewshouse of bluesthe riverhotel saxgreat locationthe concierge loungemarina towersmarriott propertieswithin walking distancerestaurants and barslobby barroom was spaciousfront desk staffstate streetdefinitely stay here againvalet parkingking bedmichigan ave
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1 - 5 of 1,206 reviews
Reviewed yesterday

I went for a girls weekend for my birthday. Wayne, one of the valets, heard that it was my birthday and along with Russell, the concierge, had champagne sent to my room. It was such a nice gesture, I really appreciated it. The rooms were...More

Thank Spartankelly91
Reviewed 2 days ago

I have stayed at this hotel many times over the years when it was under different brands. I think it is now the nicest it has ever been. Our room was not ready when we got there at 5pm to check in but the front...More

Thank cheryl a
Reviewed 2 days ago

The new Hotel Chicago (formerly Hotel Sac) is a gem! It is so close to everything you’d want to do in Chicago, from shopping to sightseeing to eating and even easy access to the river walk, which takes you directly to the Lake. Best of...More

Review collected in partnership with this hotel
Thank Michael C
Reviewed 1 week ago via mobile

We got this hotel on priceline & total cost was $117. So that was a decent deal. This hotel is in the House of Blues & marina towers driveway area. It’s a great location walking distance to navy pier, magnificent mile, & hancock. We got...More

Thank Livi422
Response from HotelChicagoAC, HC at Hotel Chicago Downtown, Autograph CollectionResponded 1 week ago

Dear Livi422, Thank you for taking the time to provide us with feedback about your stay with us. Although we’re disappointed to hear that our bathrooms were not up to your standards or ours, but we are grateful that we were able to make some...More

Reviewed 1 week ago

This hotel is perfectly located downtown. I was here for work, and enjoyed the stay very much. Reception area and personnel were very nice and quick. My room was small, but perfectly fine as this was business on this occasion. Clean, updated, and well appointed....More

Thank Dragonfly972
Response from HotelChicagoAC, HC at Hotel Chicago Downtown, Autograph CollectionResponded 1 week ago

Hi Dragonfly97 - We really appreciate all of your feedback! We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay. Thank you for making the Hotel Chicago the hotel of your choice, and we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$176 - US$731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$176 - US$731 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (354)
Room & Suite (322)
Dining (36)
Amenities (20)
Business Centre & Event Rooms (18)
Questions & Answers
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Pam S
7 February 2018|
AnswerShow all 10 answers
Response from Justin M | Reviewed this property |
Great location and excellent hotel-wide aesthetic.
0
Votes
Love_the_beach18
20 November 2017|
AnswerShow all 3 answers
Response from HotelChicagoAC | Property representative |
Hi Love_the_Beach18, We have a Concierge Lounge, Club Maxwell, located on our main floor. Marriott Rewards Members (Platinum Elite and Gold Elite) can relax and enjoy breakfast in the morning and hors d'oeuvres in the... More
1
Vote
aporter726
13 May 2017|
AnswerShow all 2 answers
Response from Marla D | Reviewed this property |
It's very centrally located and close walking distance to the metro. There are many many places you can walk to otherwise taxis and uber are all around. The bellman can call a taxi for you too.
0
Votes
Room Tips
"loved the higher floor with the view"
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"Get your room away from elevators."
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"There is a fire station / ambulance down the street, book upper floors for less sirens."
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"Best views, convenient location, spacious, family friendly, nightlife, live music, riverwalk, the bean"
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