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Hotel Chicago Downtown, Autograph Collection

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#79 of 186 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Chicago Downtown, Autograph Collection
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967 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEWvia mobile

From the valet to the front desk, the staff has a fantastic approach to service. I felt welcome as soon as I stepped out of the car. The hotel has a 1920s modern chic decor and feel. The room was very well designed and had all the comforts you would expect. I always love when a hotel has robes in...

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Helpful?
Thank Tinab0612
Reviewed 1 week ago via mobile

Hotel was clean and in a great location. It's next to the house of blues and close to dicks last resort. They had complimentary infused water at check-in, which was a nice touch. We used a Groupon for $125. There was no food after a certain time of night, but no vending machines. They had candy bars in the room...

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Thank Cypriotqueen
eibarra, Hotel Chicago Downtown, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Cypriotqueen, Thank you for sharing your experience with us and with your fellow travelers. I’m delighted to hear that you enjoyed our many amenities, such as complimentary infused water and our fitness room. In regards to our Wi-Fi pricing and Mini Bar we feel that we offer good value given our central location and extensive facilities. However, in your...

Indianapolis, Indiana
Reviewed 1 week ago

I stayed one night here in early Feb. The location is convenient and people here are very friendly. The bed, bathroom, big screen TV... everything is decent. Three things may help this place be better: 1. Though the hotel has an unusual name "autograph collection" and it may be *the* name you remember, do not try to find it by...

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Thank Grounding
Moscow, Russia
Reviewed 1 week ago via mobile

Great hotel for both; spend time with your friends or family. Great location right next to the "House of Blues", and main shopping street. Finally spend some free time in Chicago enjoying the city itself, and very glad that have chosen the right hotel to stay in. )

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Thank nataliakhorosheva
New York City, New York
Reviewed 1 week ago

It's an ok enough hotel and there are some good winter specials on it, but for whatever reason, Marriott's usual best rate guarantee doesn't seem to apply. Check a few sites, theirs definitely isn't the lowest and sorry, but here that won't mean you get an extra 25% off. I'm platinum and would've done better booking anywhere else.

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Thank AVHH
eibarra, Hotel Chicago Downtown, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear AVHH, We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Your loyalty as a Platinum Marriott Member means a great deal to us and our team, rest assured that your comments have been passed onto the hotel management staff for review. Please know that...

Orland Park, Illinois
Reviewed 1 week ago

One night stay using a Groupon. We got the feeling that we got the discount deal room and treatment. First off, the doorway of our room was recessed far beyond the other rooms and it was next to the ice machine room. It was a really, really small room and to say we had a city view is being generous....

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Thank Anne D
eibarra, Hotel Chicago Downtown, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Anne D, Thank you for taking the time to share your experience about your recent stay at our hotel. I want to apologize for the inconveniences you went through at our hotel. This is definitely not the experience we want our guests to have; but we appreciate you bringing these details to our attention. Let me assure you that...

Raleigh, North Carolina
Reviewed 1 week ago

We stayed at the Hotel Chicago Downtown last week and really enjoyed it. The hotel was a bit dated, but there were several cool art deco details that made it more retro than really "dated." The entrance is sort of nestled in the back entrance of the House of Blues, so it was a little difficult for our Lyft driver...

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Thank the_3_adventurers
New Orleans, Louisiana
Reviewed 2 weeks ago

It's a bit of a difficult location, right next to the House of Blues, but now that they've got this hotel fully fixed up it's great and it can also be a great value especially in the winter. Service has always been very good, and the room decor and cleanliness is above reproach. This Autograph Collection hotel is a much...

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Thank carlsonb_2000
S. CA
Reviewed 2 weeks ago via mobile

Stayed here just for the one night in early January. Pros: Hotel is really nicely decorated In a great location Front desk staff super friendly Cons: The Bartenders weren't very welcoming - in need of some customer service / hospitality training. Can be a tricky place to find for Uber. To be fair though that might have been the Uber...

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Thank USKiwiTraveler
Northern Indiana
Reviewed 2 weeks ago

Our second stay at the Hotel Chicago after attending the boat show, although we didn't have a river view this trip it was still pleasant. Complimentary fruit flavored water and coffee in lobby upon arrival and hot cocoa in the morning was a very nice touch. Able to walk to several restaurants and close enough to Michigan Ave as well....

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1Thank Michelle H

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: £90 - £371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#50 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
23 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago

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Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view from the upper floors”
  • Nice view from our room on the 16th floor.
 of 5 bubbles the_3_adventurers, 9 Feb 2017 | Read review
“If available a river view is nice.”
 of 5 bubbles MichelleH193, 6 Feb 2017 | Read review
“Ask for the River side. The rooms are not well-lit, but they bought an extra lamp in for us.”
 of 5 bubbles , 2 Feb 2017 | Read review
“fl 9 and higher for the best view”
 of 5 bubbles diamelliaw, 1 Feb 2017 | Read review
“Specify if you want a view or not! Views can be noisy.”
 of 5 bubbles shockett23, 26 Jan 2017 | Read review
5 of 5