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The Silversmith Hotel

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#13 of 185 Hotels in Chicago
Certificate of Excellence
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1,947 Reviews from our TripAdvisor Community

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Showing 1,839: English reviews
Reviewed yesterday NEWvia mobile

The staff are wonderful at the Silversmith. We always stay here when we visit Chicago! It is located right next to Millenium Park and there are wonderful restaurants all around! I do suggest asking for a view. Our last stay we had a small window where we saw other Windows and the side of a building and you could not...

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Thank Stephanie P
Denver, Colorado
Reviewed 6 days ago NEW

My husband and I spent the day after Christmas in Chicago exploring. We only stayed one night but the Silversmith was a delight. The staff were very friendly and helpful with information on what to see. The room and bathroom were nice and the bed was very comfortable. We didn't have a great view but we weren't there to look...

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Thank Kay D
Chicago
Reviewed 1 week ago via mobile

Exceptional service, location, decor, and a peaceful night's sleep. The hotel is steps away from Millennium Park and State Street shopping. I was amazed at how quiet it was considering how close the El train is to this hotel. It was explained to me that the building was constructed in the 1800s and the walls are 3' thick. We never...

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1Thank chihood
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for the fantastic review of Silversmith Hotel. We too love our location in the Loop offering easy access to Chicago's top attractions. I am also glad to hear that you enjoyed our artfully designed interiors, inspired by our vibrant location in Jeweler's Row. We hope that you will decide to join us again the next time you visit...

Reviewed 1 week ago via mobile

From the moment we walked in literally until the moment we left, the staff at this hotel went above and beyond to make our stay great. The room was spacious and the bed was very comfortable. We had trouble with our debit card at the end of our stay and the bellhop/doorman even gave us cash for our cab until...

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Helpful?
Thank Jennifer M
Frank L, General Manager at The Silversmith Hotel, responded to this review

Jennifer, thank you for your review of Silversmith. We strive to provide a seamless experience from check-in to check-out, and I am thrilled that we exceeded your expectations with our service and luxurious amenities. We look forward to your return! Best, Frank Leone

dallas, tx
Reviewed 1 week ago

We stayed at the Silversmith for a few days before, during and after New Year's Eve 2016. We didn't know much about the hotel before booking, but the location seemed great and it some good reviews online. Location: the location really is terrific - we walked a LOT. It was only a few blocks from Millennium Park. We actually logged...

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Thank Budgje
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for the kind review of Silversmith Hotel. I am delighted to hear that you enjoyed your New Year's celebration with us and that we exceeded your expectations with our prime location, modern amenities, spacious accommodations and attentive service. We appreciate your feedback and look forward to sharing your compliments with our team. Hope to see you again next...

Des Moines, Iowa
Reviewed 1 week ago via mobile

We loved this hotel. Clean, modern, recently remodeled. Two blocks from the Private Bank Theater where we saw Hamilton. The staff was friendly, helpful and just happy. The room was beautiful and the bathroom was spacious. Within walking distance of Navy Pier, Michigan Avenue, great shopping, museums, etc. Great food in the hotel restaurant. We will stay there again!

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1Thank Terri H
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for reviewing Silversmith Hotel. I am glad to hear that you enjoyed our more recent renovations complete with our prime location nearby Chicago's top attractions. We look forward to your next stay when perhaps you might enjoy our signature restaurant and lounge, Adamus. Regards, Frank Leone

Buffalo Grove, Illinois
Reviewed 1 week ago via mobile

We stayed at the hotel for our Daughter's wedding.The hotel was comfortable and very well appointed. Whenever we needed ice or water it was quickly brought to the room. The bathroom was extremely large and had a large walk-in shower. Our granddaughters stayed with us one of the nights and the staff set-up the pull out sofa. All in all...

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Thank mimiteach2017
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear that you enjoyed your daughter's wedding with us as we strive to make special occasions as memorable as possible for our guests. It is also great to know that our spacious accommodations and prime location worked out well for you. Many congratulations to you and...

NJ
Reviewed 1 week ago

Not sure why this place is so highly rated. The décor is a bit austere and sterile. The service was very lackluster from the valet, front desk to the bell cap. No one seemed like they wanted to be there. They were just going through the motion. The room itself was spacious but not very clean. The toilet had a...

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1Thank 10Miles
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for reviewing Silversmith Hotel. I am very sorry to hear that our interior design did not suit your preferences. I am surprised about your experience with our associates as we typically hear great things regarding our service. I will speak with my housekeeping associates in regards to the cleanliness of your room as this is unacceptable by Silversmith...

Dublin, Ireland
Reviewed 2 weeks ago

We stayed at the Silversmith Hotel for one night en route home to Ireland and loved it. The front desk staff couldn't have been more friendly and helpful. The room was spacious, impeccably clean, and of a very high standard, with a large bathroom, exceptionally comfortable bed, beautiful writing desk, coffee making facilities, plenty of closet space, and beautiful wardrobe....

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Thank Guest47
Frank L, General Manager at The Silversmith Hotel, responded to this review

Thank you for the five-star review of Silversmith Hotel. I am delighted that our front desk associates left a lasting impression on you with their service - we will surely share your kind words with the team. I am also glad to hear that you enjoyed our spacious accommodations complete with luxurious in-room amenities. We look forward to your return...

Reviewed 2 weeks ago

Modern boutique hotel with great in room amenities, spotlessly clean, very comfortable bed with a luxurious feel. Friendly, helpful staff. Great location too! Just a minor issue - the heating/cooling unit blows directly over the bed. This needs to be kept on overnight during winter and subsequently the air in the room gets very dry.

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Thank Sharif A
Frank L, General Manager at The Silversmith Hotel, responded to this review

Sharif, thank you for your review of Silversmith Hotel. I am delighted to hear that you enjoyed our state-of-the-art accommodations complete with luxurious in-room amenities and plush bedding. I am also glad that our location in the Loop worked out well for you. Apologies for any issues you experienced with the A/C and we appreciate this feedback as we continue...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 

Additional Information about The Silversmith Hotel

Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: £106 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Silversmith Hotel 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago
Hotel Style:
#12 Family Hotel in Chicago
#13 Luxury Hotel in Chicago
#13 Romantic Hotel in Chicago
#17 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Silversmith Hotel staff and other travellers.
29 questions
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Questions? Get answers from The Silversmith Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back of the hotel away from the L.”
 of 5 bubbles 10Miles, 3 Jan 2017 | Read review
“We stayed in an exceptionally quiet upper floor room.”
 of 5 bubbles Guest47, 2 Jan 2017 | Read review
“Premium room included a sitting area and extra TV which was nice for the family to gather in.”
 of 5 bubbles RamblinHoosier, 31 Dec 2016 | Read review
“Go for higher floor as there is a train line running in front of the hotel”
 of 5 bubbles MikeC22, 14 Dec 2016 | Read review
“Although all the rooms are nice, thing deluxe King is amazing.”
 of 5 bubbles kimberlysO4642OV, 13 Dec 2016 | Read review
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