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La Quinta Inn & Suites Collinsville - St. Louis

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La Quinta Inn & Suites Collinsville - St. Louis
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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London, United Kingdom
Reviewed 14 January 2017

As with most La Quinta's, the bed was ridiculously comfortable. I wish I could buy one in the UK. Being a pet friendly hotel, they could do more about cleaning a room after a pet has stayed there. The sofa in my room was covered in dog hair, and I had to cover it with a blanket from the cupboard....

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Helpful?
Thank handicappedtravel
Simcoe, Canada
Reviewed 4 January 2017

We travel with our small dog, so we generally try to stay at a La Quinta. This was our first stay at this property, after a very long driving day. It was easy to access from the interstate. Check-in was quick and easy. All staff we dealt with were friendly, professional and helpful. The hotel room was very spacious, clean...

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Helpful?
Thank 65JaneC2013
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am thrilled to hear you enjoyed your stay with us. I am glad we has plenty of safe walking space for you and your best friend. If you are ever in the area, we hope to have the pleasure of seeing you again. Thank you for your great review.

Reviewed 1 January 2017 via mobile

Nice but unprofessional staff. Breakfast wasn't started by opening time. Staff member had her child in lobby. Things happen so I could overlook That but one member didn't know how to work computer. Again, people need training but it just wasn't handled professionally. Room acceptably clean but repairs needed. Not up to La Quinta standards.

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Helpful?
Thank MarilynR2b
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you for your feedback, I will use this information to fix the problems you have mentioned. I hope you come see us again soon so that we can show you the progress we will make. Thank you for your time and thank you for staying with us.

Ludington
Reviewed 21 December 2016

Check in had our room request wrong and was not able to accommodate what we requested even though we are Elite members. Room had an overwhelming smell of smoke/fire/cigarette smoke. Outside looks like a messy unfinished construction site. Pool is empty without any kind of fence or enclosure for safety. Parking lot is crumbling. Couldn't wait to leave and cancelled...

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Helpful?
1Thank R H
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am very sorry for your experience. We work very hard to give all guests a great stay, that goes especially for our Elite Members. I apologize somebody did not follow our 100% smoke free policy and that was the only room we had to offer at the time. I would love for the chance to make this right for...

Slate Hill, New York
Reviewed 19 December 2016 via mobile

Everyone was very friendly and accommodating. The hotel was clean & modern. Convenient location if traveling. We came with our two pugs and the staff bent over backwards to handle our needs. Very pet friendly hotel.

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Thank ALJ80
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am thrilled to hear that you had a great stay. We look forward to seeing you again in the future. Thank you very much for your feedback.

Phoenix, Arizona
Reviewed 18 December 2016

Good location while traveling. The wife and I stayed here while visiting St. Louis and the Arch. Very nice room with a comfortable bed and couch. Met wife enjoyed the free wi-fi while I channel surfed the tv. The staff was very friendly. A little noisy but thats what happened when you travel on vacation.

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Thank Palaina_Makaio
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am very happy to hear you enjoyed the comfy beds, WIFI and channel selection. It comes with great pleasure as we strive to ensure all guests enjoy their stay as much as you did. I am very sorry to hear about the noise. I will alert my staff to keep their ears open to insure we keep a nice...

Reviewed 16 December 2016 via mobile

Staff very friendly housekeepers Ashley an Rokena was great in assisting us with directions to a great restaurant over all stay awesome the breakfast was great the cleanliness of the rooms was perfect

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Thank MrsLewis26
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

Thank you so much for the great review. I am very pleased to hear that everything went so wonderfully during your stay with us. 100% guest satisfaction is our goal and it makes me so happy to know you had such a great stay. We look forward to seeing you again in the future.

Shell Knob, Missouri
Reviewed 13 December 2016 via mobile

Great location if you are traveling on the Interstates. Rooms are okay. Breakfast similar to most and was satisfactory. Noisy disturbance in the second floor hallway Monday morning. Sounded like the housekeepers were having a very spirited discussion, with one taking an obvious exception to what the other was saying. Staff at the counter asked me to review on Trip...

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Thank Mkraus63
Wyatt B, General Manager at La Quinta Inn & Suites Collinsville - St. Louis, responded to this review

I am sorry to hear your stay was not perfect. We strive to achieve 100% guest satisfaction and I apologize we fell short. I will talk with the Housekeeping Department to make them more aware of the guests around them and remind them to use their inside voices when having discussions. I am glad to hear the location was very...

Houston, Texas
Reviewed 12 December 2016

Not a bad property but some wear was obvious. Plenty of choices in this area but this is a good bet for what you get. Short drive to St Louis and it seems to be a fairly safe area. Also some good selections of restaurants nearby. Very quiet.

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Thank Rich R
Chicago, Illinois
Reviewed 20 November 2016

Traveled with husband and our three children ages 6,14, and 18 for college tour of SIUE. Location was centrally located between the Gateway Arch of St. Louis and SIUE; both about a 15 minute drive away in opposite directions. There were tons of restaurants (fast food, buffet, and casual dining), gas stations / convenience store, a strip mall, and a...

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1Thank Joy576

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Rooms at La Quinta Inn & Suites Collinsville are stocked standard with comfortable Pillowtop beds that are ergonomically pleasing; free high speed wireless internet allowing you to connect your wireless devices and stay connected to the rest of world while you are traveling; free local calls so you can communicate with local contacts without having to deplete minutes on your mobile phone plan; and a business center where you can take care of printing and faxing. The onsite fitness center has all the equipment you need to get in a complete workout to help you stay on your fitness schedule and get physically and mentally prepared for whatever your day has in store. We offer a free Bright Side Breakfast® with hot and cold items, so you can avoid crowded restaurants and enjoy a healthy meal; just steps away from your room. Stop by the lobby and enjoy your breakfast.. If you get hungry for a snack before or after breakfast, our Bright Side Market may have just what you need to satisfy your cravings. ... more   less 

Additional Information about La Quinta Inn & Suites Collinsville - St. Louis

Address: 6 Gateway Dr, Collinsville, IL 62234-6106 (Formerly Collinsville Villager Premier Extended Stay Suites)
Region: United States > Illinois > Collinsville
Price Range: £59 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Collinsville - St. Louis 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Extended Stay Collinsville
Collinsville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Collinsville - St. Louis staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Collinsville - St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all the same”
 of 5 bubbles 574richr, 12 Dec 2016 | Read review
“I had room 216.”
 of 5 bubbles ChrisL55, 1 Nov 2016 | Read review
“None are special.”
 of 5 bubbles Kalonymos, 23 Aug 2016 | Read review
“3rd floor usually doesn't have as many pets so if you are not a pet person like me you can request a room on that level!”
 of 5 bubbles sethscottl, 25 Jul 2016 | Read review
“Get there early. I was told rooms are on a first come basis, even with a reservation.”
 of 5 bubbles REBECCAMountProspect, 13 Jul 2016 | Read review
5 of 5