We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Doubletree Collinsville/St. Louis

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Doubletree Collinsville\/St. Louis
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

891 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Doubletree Collinsville/St. Louis
See the most recent reviews
Showing 888: English reviews
Sherman, Illinois
Reviewed 11 April 2016

The hallway carpets are filthy and badly worn. The hotel needs to upgrade the carpet immediately! The coffee maker in our room was broken. We had to request a new unit. The staff bought the new coffee machine but left it in the box sitting on the desk. They didn't even remove the broken machine.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Perks72
Hoffman
Reviewed 9 April 2016 via mobile

Excellent service. We stay here every year when we come to the CK convention at the Gateway center. The service is excellent. They really do go out of their way to make it an enjoyable stay. The rooms are nice and the beds are comfortable. The cookies are the best too!

 Report
Helpful?
Thank tonig505
Saint Louis, Missouri
Reviewed 8 April 2016 via mobile

Pros: Nice clean rooms, friendly staff, free hot cookie upon arrival, nice work out room, lighted parking, good location. Cons: They no longer offer the free breakfast buffet, no adult supervision in the pool area. (Too many kids running around in there and in the hot tub)

 Report
Helpful?
Thank Dana B
Tinley Park, Illinois
Reviewed 6 April 2016

We stayed here over the weekend while visiting St Louis for the first time. The hotel is clean and up to date, the staff is friendly and helpful. The location is about a 15 minute drive to St Louis city central, so it's a great choice if you want to tour St Louis and save a bit of money. There...

 Report
Helpful?
Thank ChristyNJim
Reviewed 5 April 2016

Disappointed with service. We filled out the preorder form and hung it on our door before midnight per instructions on it. We ordered breakfast to be delivered to our room between 8:30-8:45. Came with it a little before 7:30. Forgot part of the order. Offered to take it back, but figured they would just reheat and send later.Just annoying.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank C3101PDrobertk
Eddyville, Kentucky
Reviewed 4 April 2016

Stayed one night with four in a room (2 adults, 2kids). Check-in was easy and we loved the cookies. Kids thought the pool was great - in fact, they went swimming twice! The room was comfortable with enough room for us and our stuff. Plenty of outlets to charge electronics and no issues with wifi. Overall, the property is clean,...

 Report
Helpful?
Thank twinkielucille
Washington DC, District of Columbia
Reviewed 2 April 2016

Staff was helpful, the rooms were nice and seemed clean. Lobby was lovely and complimentary cookie and coffee were nice touches. I travel cross country often and I will certainly try to stay there again on my return.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank lb20152016
Madison, United States
Reviewed 30 March 2016

We enjoyed our stay very much. The hotel was very clean and updated. We were even offered warm cookies on check in. The staff was very friendly and courteous. The location was great - many restaurants nearby plus easy access to the interstate.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Jodi B
Chicago, United States
Reviewed 30 March 2016

Stayed here with family of 5 for a weekend getaway to St. Louis. The hotel was clean and well maintained, rooms were spacious and the staff was very friendly and responsive to inquiries and needs. There was extra "little" things that sometimes go unnoticed. For example, besides the standard introductory hot cookie, there was "fruit-infused" flavored water available in the...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Gary A
Western Springs, Illinois
Reviewed 25 March 2016 via mobile

I have never been so appalled by the lack of empathy from a management staff as I was by the managers of his hotel. My 8 year old daughter had a severe allergic reaction to the free cookies they handed out because there was no verbal warning that the unsealed cookies contained walnuts. My daughter broke out into severe hives,...

 Report
Helpful?
Thank Gonzo0927
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

As we discussed last week, our hotel is equipped to handle emergency procedures when they are brought to our attention. We follow all Doubletree practices for handling cookies as well as ER situations. .It is unfortunate that your child consumed our cookie while in your guest room, we sincerely nothing like this ever happens to your family again. We appreciate...

132 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (68)
Viewed
Dining (4)
Viewed
Room/Suite (14)
Viewed
Bathroom (15)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (8)
Viewed
Dining (4)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (11)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Collinsville hotels
0.5 mi away
Drury Inn St Louis Collinsville
Drury Inn St Louis Collinsville
#2 of 11 in Collinsville
273 reviews
0.3 mi away
Hampton Inn Collinsville
Hampton Inn Collinsville
#5 of 11 in Collinsville
355 reviews
0.4 mi away
Comfort Inn
Comfort Inn
#3 of 11 in Collinsville
438 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Fairfield Inn St. Louis Collinsville, IL
0.2 mi away
La Quinta Inn & Suites Collinsville - St. Louis
0.3 mi away
Americas Best Value Inn - Collinsville / St. Louis
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Dr, Collinsville, IL 62234-6103 (Formerly Holiday Inn)
Region: United States > Illinois > Collinsville
Price Range: £73 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Priceline, Booking.com, Hotels.com, Cancelon and getaroom.com so you can book your Doubletree Collinsville/St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville
Hotel Style:
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Doubletree Collinsville/St. Louis staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Doubletree Collinsville/St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the room rate that includes breakfast. it is worth it.”
daxf2014, 24 Jan 2017 | Read review
“Inside access always makes me feel safer. Has elevators.”
X1494YWmarym, 3 Dec 2016 | Read review
“stay away from elevators”
Silvano1996, 7 Nov 2016 | Read review
“We had about 100 people - no one complained of noise.”
christineess, 13 Oct 2016 | Read review
“You'll pay for stuff business travelers are accustomed to getting for free”
leonaz909, 4 Oct 2016 | Read review
5 of 5