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Holiday Inn Express Crestwood

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Holiday Inn Express Crestwood
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96 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Crestwood
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Showing 94: English reviews
Nashville
Reviewed 9 October 2015

We had all but written off this hotel. Ever since they removed the Hampton Inn flag and has become a Holiday Inn Express it seems the service standards have decreased along with it. We used to stay in this hotel 2-3 times each year to see my wife's grandfather. It is less than a mile to get to his house...

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Helpful?
1Thank Andrew C
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Andrew C: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that...

Baraboo, Wisconsin
Reviewed 29 September 2015

This was really a nice property to stay at, clean comfortable and pleasant staff. We stayed here on our way home from MI to see family and my brother was the one who recommended this property. For what little time we spent here, we were not able to use the amenities that are provided. We did however enjoy the plentiful...

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Helpful?
Thank Bill K
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Bill K: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. Once again, thank...

Granite City, Illinois
Reviewed 18 September 2015

I stayed at the HI EX for business recently. The staff was friendly upon arrival. It was easily accessed from the interstate and the building seemed fresh. This was formerly a Hampton Inn and has been thoroughly renovated. The rooms were clean and comfy, close to shopping and food. Would stay again.

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1Thank Dustin G
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Justin G: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. Once again, thank...

Reviewed 17 September 2015

This Hotel is clean, safe and has all the amenities that you've come to love in Holiday Inn family of hotels, unfortunately they miss small little details that keep it from a great score and keep it on the upper end of ordinary. The wonderful hot breakfast was hindered by running out of items, and them NOT being replenished in...

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Helpful?
Thank Ed S
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear ED S: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered upon your arrival. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that...

Kenosha, Wisconsin
Reviewed 13 September 2015 via mobile

We stayed here after seeing a concert at the Hollywood amphitheater. The hotel was nice and clean, comfy room, with good hot breakfast. The cab ride was only about 25 minutes to the concert. I would recommend this hotel.

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Thank lta35
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear lta35: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. Once again, thank you...

San Diego, California
Reviewed 9 September 2015

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Thank jvirish
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Delta, Canada
Reviewed 7 September 2015 via mobile

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Thank E P
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Oak Park, Michigan
Reviewed 16 August 2015

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1Thank Courtney R
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

West Central Illinois
Reviewed 1 August 2015

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Thank Illinoisdweller
Kevin M, Manager at Holiday Inn Express Crestwood, responded to this review

Southeast
Reviewed 18 July 2015

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1Thank licik
IHGCare, Guest Relations Manager at Holiday Inn Express Crestwood, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more   less 

Additional Information about Holiday Inn Express Crestwood

Address: 13330 South Cicero Avenue, Crestwood, IL 60445-1428 (Formerly Hampton Inn Chicago Crestwood)
Region: United States > Illinois > Crestwood
Price Range: £79 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
Number of rooms: 123
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Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Crestwood staff and other travellers.
3 questions
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5 days ago

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Questions? Get answers from Holiday Inn Express Crestwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the top floor. Park on the back side, opposite the main entrance and use that door after checking in.”
 of 5 bubbles sdcglre, 8 Oct 2016 | Read review
“4th floor was great and quiet”
 of 5 bubbles ndbennett12, 12 Sep 2016 | Read review
“Front view room very quiet”
 of 5 bubbles mrsm315, 6 Jan 2016 | Read review
“Do not stay here”
 of 5 bubbles disappointed142015, 18 Nov 2015 | Read review
“There's only one Jacuzzi Suite and it apparently gets overbooked.”
 of 5 bubbles 184dank, 11 Oct 2015 | Read review
5 of 5