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All reviewsroom was cleannice hot breakfastwater pressure in the showermicrowave and fridgethe breakfast areawould stay here againplenty of hot watercleaning staffhotel guestsother hotels in the areaqueen bedice machinefront desk clerknice hotelfitness centerlobbyvolleyball
I stay in Crystal Lake on business all the time. I got a stomach virus while visiting last time and had to cut my trip short. The manager wouldn't refund me 2 nights stay - even if it meant I would never stay here again....More
Upon arrival, saw a couple of rooms with mattresses propped up against the window and I was wondering if the place was dumpy. To my glee, found that they're renovating the rooms. All hallways carpets had been recently redone and the rooms that my family...More
The hotel staff is very attentive, courteous and friendly. Janice (Account Manager), James (General Manager), Bruce and Suzanne (front desk staff) welcome guests quickly and efficiently. Laura and Greg (kitchen staff) are are always cheerful with smiles on their faces. They make hotel guests feel...More
The staff was very nice and accommodating, but the building is in serious need of an update and the halls were quite dirty. Our room was clean. Only stayed 1 night and had to leave early so we did not get a chance to experience...More
We were looking for a hotel to stay in while we were moving out of state. We also needed one that accepted dogs and they do. But you would never know it. The rooms were clean, very roomy and beds were very comfortable. Down comforters...More
Response from General M, General Manager at Comfort InnResponded 27 December 2017
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for...More