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Comfort Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Reviewed 1 week ago

Room was Beutiful. Staff was so nice. Clean pool. Housekeeping were so friendly. Add a extra day went down to let them know and they already had me set up to stay in the room we were in. It was nice to not have to check out and then wait for check in time. Also left my son's stuffed animal...

Thank Iamhuman2
General M, General Manager at Comfort Inn, responded to this review

Thank you for business and for writing this review. I am happy you had a great stay. I will definitely pass your comments on with the staff. James Diller General Manager Comfort Inn of Crystal Lake

Reviewed 3 weeks ago via mobile

I stayed at the Comfort Inn in Crystal Lake Illinois in late April 2017. I have only praise for my stay. The room was quiet, clean and comfortable. The afternoon clerk was welcoming, helpful and cheerful. The Continental breakfast was tasty. I don't drink coffee but they had a large milk cooler. Not many have a cooler like this and...

Thank 708kathyd
About Hotel's Favourite Review
General M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete the online review regarding your recent stay at The Comfort Inn of Crystal Lake We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services...

Reviewed 3 weeks ago

We live about 1 mile away from Comfort Inn. My husband and I needed to get away for a night, we stayed here in the room with the whirlpool. The stay was wonderful and the staff amazing!! We realized we didn't have to go far for a vacation

Thank Kathy P
General M, General Manager at Comfort Inn, responded to this review

Dear Kathy, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Hope to see you soon. James Diller General Manager Comfort Inn of Crystal Lake

Crystal Lake, Illinois
Reviewed 3 weeks ago

We got the "hot tub" room and had a nice relaxing get away. We swam in the pool, did the tub a few times. Went out to eat at a local steak house and had a nice time together. Nice hot breakfast and a thanks to Suzanne and Jim for their extra nice hospitality.

Thank jrpletz
General M, General Manager at Comfort Inn, responded to this review

Thank you for staying with us and taking the time to write this review. We strive for excellence at Comfort Inn. We hope you will stay with us again when you need another getaway. I will pass the comments on to the staff. James Diller General Manager Comfort Inn of Crystal Lake

Reviewed 4 weeks ago

Made a same day reservation to stay at this hotel to attend a hockey tournament in the area. When I arrived at the hotel, they said my reservation was for the following weekend. I thought maybe this was my mistake but was confused because I did a same day booking. I then found out that the same "error" occurred to...

Thank Kristin L
General M, General Manager at Comfort Inn, responded to this review

I am sorry you ran into issues when you arrived. You did book the room with a third party (the same as the others). Your date of arrival was for a week later. We did refund half the night’s stay back to your card even though the reservation was a pre-pay, no cancel, no refund reservation. Sorry for your inconvenience.

Reviewed 12 April 2017 via mobile

Great stay. Genevieve the service desk person was excellent. Friendly, efficient. Room was clean well kept. Easy access to shopping and restaurants, and free breakfast was nice. Would stay here again. Reasonable price.

Thank Rick L
General M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write this review. We are pleased about how well your stay went. I will pass along with Genevieve your comments. We strive for excellence with every guest. We hope to see you again. James Diller General Manager Comfort Inn of Crystal Lake

Saint Louis, Missouri
Reviewed 13 December 2016

I am staying here on business, The first night was great. the room was clean, the bed was great and there was plenty of hot water and good water pressure in the shower. The fitness center was equipped well enough. The TV had a nice selection of channels and I had no problems with the WIFI. The only Problem I...

Thank Patrick G
Reviewed 12 October 2016

I ended up in an accessible room for which the desk clerk was apologetic, but there was certainly nothing wrong with that and it felt like an upgrade! The property is exactly what I expect from a Comfort Inn, and though my contact with the staff was limited, all of my interactions were pleasant and professional. The room was clean...

Thank William B
General M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing commitment to excellence. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Hope to...

Chanhassen, Minnesota
Reviewed 14 August 2016

Cancelled our reservation at 10 pm after they realized they didn't have a pet-friendly room available. We had confirmed our dog was allowed when we had made the reservation 2 hours prior to arrival. Was also told "It wouldn't be fair to rent us the room as it didn't have a remote in it." So making us find a new...

Thank HollyK1
General M, General Manager at Comfort Inn, responded to this review

We are sorry for any problems we might have caused you. We keep pets only in certain rooms due to allergies and possible furniture issues we might have occur. As for the remote - I will be talking with the maintenance staff. Again - sorry for any issues we caused you. James Diller General Manager Comfort Inn of Crystal Lake

Green Bay, Wisconsin
Reviewed 25 July 2016

I booked our room online in March and paid up front for a king bed with a 2-person sofabed and a rollaway. The rollaway was an extra $10, which I gladly paid since I have 3 kids. When we arrived we were told they could not put a rollaway in our room because it was against the fire code. I...

Thank mvancal
General_Manager_CL, General Manager at Comfort Inn, responded to this review

Thank you for taking time to express your opinion of your stay here at the Comfort Inn. I do apologize for not being able to put a rollaway bed in your room because of the fire code here in Crystal Lake. The Choice Advantage system is a worldwide system and unfortunately not every city has the same guidelines for fire...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 595 Tracy Trl, Crystal Lake, IL 60014-6280
Region: United States > Illinois > Crystal Lake
Price Range: £71 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Hotel Crystal Lake
Comfort Inn Crystal Lake
Crystal Lake Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Coleshill, United Kingdom
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice..”
Iamhuman2, 17 May 2017 | Read review
“the one with the whirlpool”
kathypS4179OS, 3 May 2017 | Read review
“We had a 2nd floor room with a hot tub, nice for a getaway and reasonably priced.”
jrpletz, 28 Apr 2017 | Read review
“For quiet I would get an end room or one on the uppermost floor”
269JanetL, 28 Mar 2016 | Read review
“The top floor was very quiet.”
dmbia, 24 Jul 2015 | Read review
5 of 5
US$104* /night
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