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Red Roof Inn Chicago - Northbrook / Deerfield

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Red Roof Inn Chicago - Northbrook \/ Deerfield
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152 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Reviewed 3 weeks ago via mobile

This review is for the staff. I, and two other friends, decided to stay at Red Roof Inn on March 2nd. However, we ran into many complications, which were our fault, and which were also resolved in the end. The problems that had occurred, Mirian Leon, the general manager at the Red Roof Inn, helped us solve every single bit...

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Helpful?
Thank Anastasiya R
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Anastasiya R. I am very sorry for the hard time that was crossing your path but it was so nice that under the circumstances, we were able to provide just what you were looking for. As you were the witness, our Hotel has done what we call the Next Gen renovation and now we are preparing for the next...

Reviewed 5 February 2017

I stayed for 1 night at this red roof inn. It was the first time staying at this location and it really impressed me. Upon entering the lobby, i was greeted with all smiles by Samantha. The lobby is very clean and organized. They also had made coffee for their guest.Its very organized and well lit. There was one small...

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Helpful?
Thank Angelo Ronnel Q
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Angelo Ronnel Q. Thank you very much for the astonishing review. Even though Samantha is new to our team, her positive approach in handling every guest has made a big positive impact to our Red Roof Inn Northbrook/Deerfield. Our cleaning team has been applaud for the job well done and they extend their gratitude as well. I am so...

Reviewed 2 February 2017 via mobile

Great Hotel. My wife and I both agreed that the front desk clerk Samantha was the nicest one we have ever had so that was great. Room was clean and everything was great. Will stay again when we are down there.

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Helpful?
Thank Mark P
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Mark P. The word used by you to describe our Red Roof Inn Northbrook/Deerfield "Great Hotel" speaks for it self. You wont believe how grateful Samantha, the rest of the team and my self are. The job well done by the front and back of the house stands out and creates loyalty among our valued guests like you; without...

Traverse City, Michigan
Reviewed 29 January 2017 via mobile

We were just passing through and needed a place to sleep. All three of us woke up SO rested - the beds were extremely comfortable, which was especially satisfying given the low-budget nature of this hotel. Would stay again.

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Helpful?
Thank pickleman22
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear pinckleman22; Thank you for choosing our hotel among many others in the Deerfield /Northbrook area. As you stated, our Red Roof Inn maintains quality without jeopardizing the guest’s prices and the biggest reward is when we hear "I will return". I am glad that you noticed the comfort of our beds, this is only one of our many upgrades...

Chicago, Illinois
Reviewed 10 January 2017

I recently stayed at the Red Roof Inn in Northbrook/Deerfield and was treated extremely well by all the front office staff, specifically Samantha. I did have a slightdesk problem with the quality of the housekeeping on my third night there but the front desk staff quickly resolved the issue by giving me a new set of sheets.(house keeping didn't change...

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Helpful?
Thank marcduchon
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear marcduchon; I appreciate tremendously the time given to review our Red Roof Inn Northbrook/Deerfield, IL. Our commitment to meet all of our guest's expectations are our top priority. It makes me very happy that our front desk’s effort and treatment was recognized and noted in your comments. Samantha is one of our new team members, her happiness was priceless...

Reviewed 2 December 2016

Staff were pleasant and helpful Property was clean and modern. It was convenient attraction both locally and in Chicago. There are many restaurants of various kinds in the area and the quick access to expressways made it accessible to many more.

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Thank Eric S
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Eric S; I wanted to start with a big thank you. Your recognition and comments on your recent stay at our Red Roof Inn Northbrook/Deerfield is shared with the rest of the team and they all wanted to extend their gratitude. I also appreciate you letting all reader know more about our service, location, first impression, restaurants, etc. It...

Baltimore, Maryland
Reviewed 1 December 2016

I tried to find a Hilton property as I was ready to come home to chicago to celebrate my 50th Birthday with my family. everything was very expensive and I choose this hotel because of the reviews on trip advisor. Is a small hotel near everything that you need if you are on vacation or visiting friends and family. I...

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Thank ositalrescate
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Ositalrescate; Happy 50th birthday! what a great honored to know that we were part of such an amazing celebration. As you stated in your review, our Red Roof Inn Northbrook/Deerfield is centrally located to the loop and many more local attractions such as: Ravinia, Botanic Garden, Great America, Wrigley Field among others. You are absolutely right, our growing area...

Columbia, South Carolina
Reviewed 29 November 2016 via mobile

To note that the hotel has elevator which is not often the case on most hotels built on 2 levels with access from outside staircases. Something about the heater was wrong, it was freezing outside and although the thermostat was set to 55F our room was way too hot. I reported it to the management when we checked out so...

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Helpful?
Thank Maravalj
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Maravalj; Thank you so much for the time given to write a review about your experience at our Red Roof Inn Northbrook/Deerfield, all observations and comments are welcome. I am very sorry that we did not meet all of your expectations and thank you for reporting the issue with the heater, you can rest assure that it was reported...

Reviewed 22 November 2016 via mobile

This is one of the nicer Red Roof Inns around. Property is well maintained management and employees are super nice and helpful. Hotels location is in a upscale nice area no worries here. Also plenty of nice restaurants within short driving distance.

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Helpful?
Thank Martin S
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Martin S; Thank you for taking the time to provide your feedback regarding your recent stay. Our commitment to maintain our products hasn't failed, and the recognition from valued customers like you makes it all worth it. I have more happy news to share with you; very soon, we will be adding more perks to your stay and I...

Mercer Island, Washington
Reviewed 11 November 2016

We needed a last minute place to stay for 3 days in this suburban area. We had stayed at this Red Roof many, many years before so we knew the location was good, but we had not been at all impressed with the motel. This trip the rate was very reasonable, so we thought we would check out some reviews....

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Helpful?
Thank Nummy6
RRI188, General Manager at Red Roof Inn Chicago - Northbrook / Deerfield, responded to this review

Dear Nummy6 We had been very fortunate that many loyal guests like you have taking the time to write and share their experiences as staying at our Red Roof Inn Northbrook/Deerfield. Up-keeping our product is part of our daily mission and we do understand that the right price will bring you and many other great guests to our hotel and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more   less 

Additional Information about Red Roof Inn Chicago - Northbrook / Deerfield

Address: 340 S Waukegan Rd, Deerfield, IL 60015-1331
Region: United States > Illinois > Lake County > Deerfield
Price Range: £41 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - Northbrook / Deerfield 2*
Number of rooms: 115
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Also Known As:
Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
Red Roof Inn Northbrook
Northbrook Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago - Northbrook / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are great if you have pets!”
 of 5 bubbles marcduchon, 10 Jan 2017 | Read review
“I believe all the rooms are great as long as you don't have a truck running their motor all night long close to your door”
 of 5 bubbles ositalrescate, 1 Dec 2016 | Read review
“Ask for quieter side of motel and larger room.”
 of 5 bubbles Nummy6, 11 Nov 2016 | Read review
“rooms on the shopping plaza side will avoid the highway noise.”
 of 5 bubbles hollis980, 3 Aug 2016 | Read review
“Ask for a superior king room, a little more money but totally worth it.”
 of 5 bubbles dcmail654, 11 Apr 2016 | Read review
5 of 5