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Hilton Garden Inn Chicago O'Hare Airport

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1,220 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
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Chicago, Illinois
Reviewed yesterday NEW

We love staying at this hotel every year! It has never disappointed us in any way and we will continue to come back. Rooms are perfect and the staff is always ready to help you with whatever you need. The pool is a plus as to why we keep coming back!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Abt721
Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 8 September 2016

First off, the hotel is in a great location. Right across from the river, close to the casino, close to the Outlet Mall, and close to public transportation if you would like to go to Downtown Chicago. We have stayed here before and it is always great. The staff is friendly and very professional. The rooms are exceedingly clean and...

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Helpful?
Thank GSLV49
About Hotel's Favourite Review
Management response:

Dear Guest, Thank you for thinking of us as a "go to" hotel, we are honored by your loyalty. The feedback from your experience is always appreciative. The staff always try to accommodate all of our guest the best we can. Hopefully you consider staying with us, when your back in Chicago land area. Guest Service Representative

Chicago
Reviewed 4 days ago NEW

My husband and I are bigger people and we relaxed in the whirlpool tub more than we did the bed. The rate was a tad bit higher than last time but we had such a great time, it was worth every penny!! Not my first time here and definitely won't be my last. The pool area is great for the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R S
Management response:

Dear Guest, Thank you for staying with us and taking the time to write a review via TripAdvisor. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day!...

Carmel
Reviewed 1 week ago

This hotel is comfortable, conveniently located, and affordable. We thought the people were very friendly and helpful and the full breakfast was delicious and a good way to start each day. It is very close to the airport and has a shuttle. I would recommend using the shuttle and the train which is nearby if you want to go downtown....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank CarmelGal93923
Management response:

Dear Guest, Thank you for staying with us and taking the time to write a review via TripAdvisor. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day!...

Galena, Illinois
Reviewed 1 week ago

As a seasoned hotel professional, I am very particular where I stay while traveling. I have stayed at this hotel at least a dozen times (once while recuperating from an operation) in the past three years. The food, service and employees are by far the best in the area!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank glenng27
Management response:

Dear Guest, Thank you for being a loyal guest and taking the time to write a review via TripAdvisor. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful...

Jefferson City, Missouri
Reviewed 2 weeks ago

Very clean place very friendly staff food was very good but over priced for a guy on a Missouri budget rooms were well kept and very comfortable Internet ''tis to be desired broadband isn't the best but my stay was an overall success .

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jeffmU3490MH
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day! Emily Cisneros Guest Service Representative

Arcata, California
Reviewed 3 weeks ago

If you are needing to be near the airport or some place like Park Ridge and environs, this is the place to stay! The staff is really welcoming and helpful. The rooms are so comfortable. And there is a reasonable dining room for dinner and breakfast. There are extras like delicious cookies in the lobby. The lobby has a wide...

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Helpful?
Thank Pamwiltravel
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day! Emily Cisneros Guest Service Representative

Waterloo, WI, United States
Reviewed 3 weeks ago

Staff was excellent and the rooms were great. We had a meeting there for my work and had lunch and breakfast all set up for us and it was delicious. Rooms are very clean and beds were comfy. Definelty recommend this location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carlbQ3316PU
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day! Emily Cisneros Guest Service Representative

Green Bay, United States
Reviewed 3 weeks ago

The bartender over charged my room to inflate his tip. When I received my bill via email the bartender had doubled the bill and increased his tip. I have stayed at a Hilton my whole career and am a Diamond member and fell completely violated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 994mitchellc
LukeCannon, General Manager at Hilton Garden Inn Chicago O'Hare Airport, responded to this review

One of our managers, Maria Paredes, has attempted to reach out to you to discuss the bill. When you have an available moment, can you please contact her at 847-296-8900 or via e-mail at paredes@raymondteam.com. Thank you

Hong Kong, China
Reviewed 3 weeks ago

I can't think of another hotel that could pull off red carpet in their rooms, but the Garden Inn has managed it! I'm a fan of this place. After a number of bad hotels in the O'Hare area (Hyatt Regency anyone??), this one has stuck with me. It's more of a feeling, really, than an objective thing. The rooms are...

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Helpful?
Thank 4Ztravelers
Management response:

Dear Guest, Thank you for staying with us. We appreciate the generous feedback back of Hilton Garden Inn O'Hare. It's lovely to know you had enjoyed the amenities we had to offer, we hope to have an opportunity to welcome you back in the near future! Have a Wonderful day! Emily Cisneros Guest Service Representative

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly remodeled Hilton Garden Inn hotel is a modern contemporary building featuring vaulted ceilings within the lobby and restaurant. The room decor is soft and adequately arranged for the business and leisure traveler. ... more   less 

Additional Information about Hilton Garden Inn Chicago O'Hare Airport

Address: 2930 South River Road, Des Plaines, IL 60018
Region: United States > Illinois > Des Plaines
Price Range: £83 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago O'Hare Airport 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Hilton Garden Inn Chicago o`Hare Airport Hotel Des Plaines
Hilton Garden Inn Des Plaines
Hilton Des Plaines
Des Plaines Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago O'Hare Airport staff and other travellers.
13 questions
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Questions? Get answers from Hilton Garden Inn Chicago O'Hare Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like my room on the 9th floor. A little more quiet than the lower floors.”
 of 5 bubbles 4Ztravelers, 31 Jan 2017 | Read review
“It's by the airport so you might hear an occasional plane. Not a big deal to me.”
 of 5 bubbles datoptalent, 4 Nov 2016 | Read review
“Ask for rooms facing river road. Less expressway noise.”
 of 5 bubbles poolqueenAppleriver, 1 Nov 2016 | Read review
“Stayed on top floor away from noise, still had party goers wake me at 2AM.”
 of 5 bubbles 225larrym, 12 Oct 2016 | Read review
“We stayed on the 8th floor and were very satisfied.”
 of 5 bubbles GSLV49, 8 Sep 2016 | Read review
5 of 5