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Red Roof Inn Chicago-Downers Grove

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Traveller (39)
Room & Suite (31)
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Overview
  • Excellent43%
  • Very good27%
  • Average10%
  • Poor11%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair access
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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104
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LanguageEnglish
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All reviewsroom was cleangreat customer servicefront desk staffice machineenjoyed my stayericajuliuschicagomoteldellilironlinensmall
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1 - 5 of 246 reviews
Reviewed 2 weeks ago

We stayed 2 nights at Red Roof-Downers Grove and had a good experience! Every employee we met was friendly and we definitely got the sense they valued and enjoyed working here--pretty refreshing! Being greeted by the front desk employee, Julius, was TERRIFIC! He is helpful...More

Thank Kristy J
Reviewed 2 weeks ago

My experience was amazing, and continues to be. It started with the help of Dalvin, who has gone out of his way to help me with everything from carrying luggage to jumping my dead car. Exceptional man

Thank mmckay801
Reviewed 29 March 2018

Had tickets to see Hamilton - so looked forward to it. Arrived 9/11/17 for 2 nights. In AM wife got in shower and after halfway she discovered previous occupant's clothes hanging over the shower curtain. Mad as hell but calmly informed front desk upon our...More

Thank Wilson H
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 2 weeks ago

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that your stay was not an enjoyable one. It saddens myself and my team when even one customers walks away from our location not...More

Reviewed 26 March 2018

We always stay here when we are in town. Hotel is clean, staff very friendly and helpful, nice full breakfast, close to mall, shopping, restaurants, interstate. Rates are very reasonable. It is a little hard to find how to get into their parking lot. Very...More

1  Thank SooJBee
Reviewed 10 March 2018

This place is disgusting. Stayed there a couple times and found somewhere else. When I was there they had a van wrapped in something all around the windows in the lot and a pickup with the bed and cab filled with what appeared to be...More

Thank MARK P
Response from i0087, General Manager at Red Roof Inn Chicago-Downers GroveResponded 12 March 2018

Thank you for taking the time to write a review. I will address all the areas of opportunity that you mentioned with my entire team. I am extremely sorry that your stay was not a wonderful experience. I would love to have the opportunity to...More

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Most Booked Properties in Downers Grove
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$54 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$54 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (31)
Questions & Answers
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ntrujillo123
21 September 2017|
AnswerShow all 2 answers
Response from i0087 | Property representative |
The property requires each guest to be 21 years of age in order to check in. Hopefully this helps
0
Votes
Dana D
30 September 2014|
AnswerShow all 4 answers
Response from i0087 | Property representative |
Thank you, Karen C, for your continued conversation with other guests and myself. It's exciting to see this type of online interaction. Hello Dana D To add to Karen C's response, McDonald's is just under 1 mile from the... More
0
Votes
Room Tips
"If you’re not happy, just ask for a different room, they are great at finding one your happy in!"
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"Go anywhere else."
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"Not a good hotel to stay"
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"Tip - go elsewhere!"
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