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Hampton Inn Peoria-East At The River Boat Crossing

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Traveller (23)
Room & Suite (33)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Discover East Peoria, IL hotels, and stay at the Hampton Inn Peoria - East At the River Boat Crossing, walking distance to Par-A-dice Casino. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you!
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
12Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
625Reviews
70Photos
3Q+A
37Room tips

Reviews

Traveller rating
  • 350
  • 157
  • 76
  • 21
  • 21
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Clean room, very pleasant desk and housekeeping staff. HOWEVER, the corridor wasn’t vacuumed for 3 days and the complimentary breakfast staff didn’t keep up with coffee or waffle batter demand. Room heating constantly cycled.
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Response from piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing
Responded yesterday
Garry, My sincerest apologies for the lack of attention to the corridors during your stay. Dear Guest, As General Manager at the Hampton Inn East Peoria, one of my goals with each guest, is to strive for excellence and be hospitable at all times. I am so sorry that your latest experience with us did not live up to the high standards of our Company. Please accept 5000 additional Hilton Honors points with my sincerest apologies. If I can be of further assistance, please call me at 309-694-0711 and ask for Cindy or email me at cindy.harris@hilton.com I do hope that you will give us the opportunity to be of service with a future stay as we remain strongly committed to restoring your trust and faith in our hotel. Until then, best wishes and safe travels. Yours in Hospitality, Cindy Harris, GM Hampton Inn East Peoria, IL
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Hotel's Favourite
I stayed in a king bed room and it was spacious and comfortable. Decor is very inviting. Used the treadmill in the fitness room and it worked fine. There were two but only one was working. Breakfast was a typical continental but it was delicious and filling. I only wish the
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Response from piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing
Responded 4 weeks ago
Thank you for being a recent guest at our Hampton Inn East Peoria! We are very happy to hear you enjoyed your stay! We are working with the Brand on getting refrigerators and microwaves in our guest rooms. At this time it is not a requirement with the Brand however we understand it's an expectation from our guest. We look forward to your return visit! Yours in Hospitality, Cindy Harris, GM
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We stopped in on a Sunday night as a last minute decision because of road conditions. The front desk staff was very welcoming and friendly. We are Hilton Honors members and were thanked and offered free water. The breakfast is nothing fancy, but was nice to have it available.
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Response from piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing
Responded yesterday
Karen, On behalf of myself and my entire team at the Hampton Inn East Peoria, we want to thank you for choosing our Hampton! I hope that we were able to exceed your expectations and that your stay with us was an enjoyable one. I would also like to wish you a safe and pleasant trip to your next destination. As a guest with Hampton, you will be receiving a short survey from Hilton. We encourage you to complete the survey. Our ultimate goal was to exceed your expectations during your stay! If there was an employee who offered you exemplary service, we hope you can mention their name as they will be recognized! If we failed to exceed your expectations, please contact us at 309-694-0711 so we can resolve any issues you had during your stay. We want you to leave happy and return to our hotel for future needs! Thank you again for choosing to stay at the Hampton East Peoria! I sincerely hope that we will have the pleasure of serving you again in the future. Yours in Hospitality, Cindy Harris General Manager
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I travel to East Peoria often and the front desk staff is always cheerful and accommodating. It’s nice to be remembered and recognized as a guest when checking in. The lobby area is always clean and a nice place to get work done!
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Response from piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing
Responded 6 days ago
Greetings~ Thank you so much for the positive feedback! We truly appreciate your kind words and hope you recommend us to friends, family and co-workers. We love having you as our guest! Yours in Hospitality, Cindy Harris, GM
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My mom, friend and I enjoyed our stay at the Hampton East-Peoria despite the long travel and bad weather by the time we got their. My friend and I had a blast at the concert we saw at the Peoria Civic Center. When we got up the next morning it was so cold over night that the
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Response from piaea_gm, General Manager at Hampton Inn Peoria-East At The River Boat Crossing
Responded 1 week ago
Dear Guest, First of all, thank you so much for choosing Hampton Inn East Peoria for your hotel accommodations! I'm so happy to hear you had a great time at the concert! My sincerest apologies for the cold shower the next morning. That would definitely be uncomfortable. I'm glad to know my team compensated you for this inconvenience. We really appreciate your recommendation to your friends and family! Thank you. Yours in Hospitality, Cindy Harris, GM
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementHampton Inn Peoria-East At The River Boat Crossing
King Guest Room
Photo provided by managementHampton Inn Peoria-East At The River Boat Crossing
Guest Room
Bathroom
From housekeeping
Power unit
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Not within walking distance. You can walk down to the lake through the parking lot, but that's about it.
0 votes
Yes
0 votes
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It was my pleasure speaking with Michelle about her experience at our Hotel. The feedback we receive helps us tremendously in improving our service for future guest stays. Thank you Michelle for the opportunity to win your business back! We look forward to seeing you again when you visit our beautiful city of East Peoria! Cindy Harris, GM
0 votes
"The 3rd floor was really quiet. Our room had 2 queen size beds and a nice desk and chair. It was cozy."
"Ask for an upper room floor away from the elevators"
"Rooms on 1st floor right off the lobby can be somewhat noisy."
"Our room on the first floor was quiet. 124"
"Only two views, woods or parking lot 1st floor near room 115 might be noisy"
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PRICE RANGE
US$114 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn peoria-east at the river boat crossing hotel east peoriapeoria hampton inn
LOCATION
United StatesIllinoisEast Peoria
NUMBER OF ROOMS
154
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