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All reviewsfront deskst louisshopping and dininghome away from homefridge and microwaverooms were very cleanother hotelsfitness centerwould highly recommend this hotelroad tripindoor poolchadlobbymollyihgsqueakymall
Just spent a weekend with the family at the Holiday Inn. Accommodations where nice, hotel was clean and staff very helpful. Did not use the pool or fitness center due to scheduled family time. Location is within distance of food and shopping. We will stay...More
If this hotel had been great, I would have written a commensurate review...but it was not. I'm an IHG member and we stay usually at Holiday Inn Express (HIE) hotels but I inadvertently booked this Holiday Inn thinking it was a HIE.
The good part...More
Thank Larry M
Response from IHGCare, Guest Relations Manager at Holiday Inn St. Louis-Fairview HeightsResponded 22 January 2015
Dear Larry M,
Firstly let me offer my sincere apologies for not living up to your expectations and for not creating a memorable stay for you. We give the utmost importance to our guest comments as they help us improve, and continually provide the best...More
I used reward points to stay at this hotel for one nite. Booked online due to points usage, and other than looking at location, ease of access, etc...never much looked at other things. Was very surprised to learn that it did not come with breakfast....More
Front desk staff NEVER around. Front Desk was empty when I tried to get a room, waited 5 minutes, should have been my first clue. Restaurant was HORRIBLE. Empty on Saturday, should have been a clue. Ordered Fettuccine Alfredo with chicken, was served soupy cheese...More
Response from IHGCare, Guest Relations Manager at Holiday Inn St. Louis-Fairview HeightsResponded 26 December 2014
Thank you for your candid feedback. I am glad to see that the location of our hotel was convenient for your needs as shown on your generous 5 star rating. And also thank you for the four star rating you have given for...More
My husbands family lives nearby and we almost always stay at this Holiday Inn. It is convenient, clean and friendly. We have stayed at this property probably 20 times and have always been pleased. I can't speak for the restaurant because we have never eaten...More