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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,910 Reviews from our TripAdvisor Community

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There are newer reviews for Eagle Ridge Resort & Spa
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Showing 1,909: English reviews
Hoffman Estates, Illinois
Reviewed 26 July 2016

A group of my friends and I all stayed in a 5 bedroom house. The house was built perfectly for couples/different families staying together in one house. Each bedroom had it's own bathroom with a shower, it was really nice for each couple to have their own privacy getting ready and not having to share a bathroom with anyone else....

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Thank Chloe F
Chicago, Illinois
Reviewed 26 July 2016 via mobile

My husband and I stayed last weekend for a wedding. When I booked the room several months ago, we were told there was a two night minimum to stay in the main lodge so we got put in a villa. That was fine - however, check in for the villa was at 4pm, and the lady on the phone was...

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3Thank Paige S
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon Paige and thank you for taking the time to write your review about your stay at our resort. We certainly appreciate it and we used your review for a review of customer service training that you mentioned we lacked at the front desk. Since taking over management at Eagle Ridge Resort we have spent many hours on customer...

Bloomington, Illinois
Reviewed 25 July 2016

Everything was absolutely wonderful and the shuttle staff was very friendly and knowledgeable. They explained the area and the history of Galena and the Resort to my husband and me, which was very interesting for both of us. We appreciated all of the aspects of the resort and the friendly ness of the staff.

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Thank Mary W
Reviewed 24 July 2016 via mobile

We visited on our last trip and it looked better at first blush. We were staying elsewhere and decided to come to ER with our 7 and 10 year old grandsons. The weather was not good, thunderstorms followed us. They did not have our room at check in and the staff was but very helpful or concerned, totally lacking customer...

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Thank Michele V
Saint Charles, Illinois
Reviewed 23 July 2016

The guys golfed the east course they were enjoying it till there was a lot a intruptions and the golf cart needed new brakes all in all it was a little aggravating!!the bathrooms in the villa were dirty hair all over and the sheets on the bed did not look fresh and clean and you could use more towels for...

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Thank gilliand480
Chicago
Reviewed 22 July 2016

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Thank Becca B
Marshalltown, Iowa
Reviewed 21 July 2016

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Thank beckys584
Antioch, Illinois
Reviewed 21 July 2016

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Thank JJHSR
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Saint Charles, Illinois
Reviewed 21 July 2016

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Thank Emily W
Chicago, IL
Reviewed 21 July 2016

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Thank CopaCabanaAna

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: £176 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Eagle Ridge Resort And Spa
Eagle Ridge Hotel Galena
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
13 questions
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Dubuque, Iowa

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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not stay here”
keithgB6342RY, 18 Mar 2017 | Read review
“Don't stay at a private residence, stay in the main lodge.”
matthewmJ770EL, 6 Mar 2017 | Read review
“Stay in the guest rooms a little more quiet”
ottowd, 22 Jan 2017 | Read review
“If you rent a home do it early”
44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
Jay_R_888, 20 Nov 2016 | Read review
5 of 5