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Stay there one night and came away with spider bites on both arms. They must have been in the bed as I had no itching when I went to bed but major rash and itching when I got up.it has been 5 days and slowly...More
Thank Carolyn D
Response from Himu08670, Guest Relations Manager at Americas Best Value Inn- GalesburgResponded 1 week ago
Sorry to hear this....This is a new situation for us as we have never had a complaint like this. Was this brought to the attention of a desk clerk? We have monthly pest control service and they have only reported spotting an occasional ant. Thanks...More
I don't smoke and have never tried it. This hotel charged me $150 because the cleaning person claimed to have smelled marijuana in the room. I contacted the hotel and the manager didn't have any evidence other than word of mouth from the cleaning person....More
Thank Jeremy E
Response from Himu08670, Guest Relations Manager at Americas Best Value Inn- GalesburgResponded 3 weeks ago
Thanks for your opinion Jeremy..Sorry but its a non smoking hotel and somebody in your room smoked. The room was confirmed by housekeeping along with a manager as was explained to you. Have a great day!
We stayed here with two toddlers and two dogs while the hubby was in town hunting. Our room and the entire hotel was very clean. The staff was extremely nice and helpful staff. The pool was a bit on the chilly side, but the kid's...More
Response from Himu08670, General Manager at Americas Best Value Inn- GalesburgResponded 28 February 2018
Thank you for the feedback! We are glad you enjoyed your stay.
I have stayed here before and this time since the hotel has lost its other name I could tell it is starting to go down. One big thing is the outside doors do not lock so anyone can open the door and come into the...More
Response from Himu08670, Manager at Americas Best Value Inn- GalesburgResponded 31 December 2017
Thank you for the feedback. We have recently changed names but with that comes new and exciting change. The doors you mentioned are being replaced as new sliding doors are being put in at the front entrance. New room furniture, carpeting and parking lot are...More
Stayed here for 2 nights... nice, big clean rooms, indoor pool and breakfast included..Mgr Roy was helpful w/ where to eat and visit while in town.. would recommend for travelers..this place is also going through a complete renovation
Response from Himu08670, Owner at Americas Best Value Inn- GalesburgResponded 27 December 2017
Thanks for the great feedback and glad you enjoyed your stay.