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Jumeirah Port Soller Hotel & Spa

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698 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Gilbert, Arizona
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago

I am a Virtuoso travel agent and was recently a guest at the Jumeirah Port Soller for 2 nights. Our room and view was a amazing. Staff friendly and helpful as well as accommodating for late arrivals and very early departures. The only negative thing I can say is that we did not get to stay long enough!

Helpful?
Thank SB---CCV
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear SB---CCV, Thank you very much for taking the time to share your impressions about Jumeirah Port Soller Hotel & Spa. I am very happy to read that you liked the room and the friendliness of the team. I would be very happy to welcome you back in a not too far future. Best regards, Jordi E. Tarrida General Manager More 

Hertfordshire, United Kingdom
2 reviews
Reviewed 1 week ago

Room very good. Recommend mountain / harbour view rather than sea. Food excellent. Wide breakfast choice and great dinners, did not eat lunch. Stayed half board but the town has a great choice of restaurants. Concierge very helpful with a map for everything. They recommended the 'wine and walk' tour run by Eduard from Mallorcalpina. We had a great day... More 

Helpful?
Thank Jackie L
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Jackie L, First of all, I would like to thank you for your loyalty and for your comments on Tripadvisor. I am truly delighted to read that you enjoyed yout time amongst us and that you also had the chance to do the 'wine and walk' tour that we recommend. It will be a pleasure to have the opportunity... More 

Bury St Edmunds, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

This was our first visit to Mallorca and the hotel had been recommended by the Prestige guru, Jean Flood. Turned out to be a perfect location for us and our suite overlooked the sea, with plenty of space and a luxurious bathroom. The hotel staff took good service to a new level and their attention to detail was exceptional. Just... More 

Helpful?
Thank LynneHC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear LynneHC, First of all I would like to thank you for your time in writing and sharing your positive experience at Jumeirah Port Soller Hotel & Spa. It is lovely to read that you liked the hotel and its surroundings. I feel specially proud to learn that the team was able to make your time amongst us a very... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Delightful property with stunning views(sea and mountains) and a great spa. Lousy complimentary parking outside hotel on steep slope. Port Soller and the tram to Soller village are both well worth doing.

Helpful?
Thank Lee F
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Lee F, Thank you for your kind and positive comments about Jumeirah Port Soller Hotel & Spa. It is lovely to read that you liked the hotel, its location and the views. I truly hope to welcome you back in a not too far future. Best regards, Jordi E. Tarrida General Manager More 

Malmo, Sweden
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

Jumeirah Port Soller is a fantastic hotel in many ways. The location with its views are just splendid. The whole building is integrated with the cliff in a unique way that is giving the hotel a lot of character and lots of stairs (we don mind the latter but it could be an issue for some guests). We had two... More 

Helpful?
1 Thank CatharinaPaulcen
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear CatharinaPaulcen, Thank you very much for the time you spent in writing and sharing your honest opinion and experience at Jumeirah Port Soller Hotel & Spa. It is a pleasure to read that you liked the location of the hotel and the decoration of your rooms. However, I would like to send you my apologies for not reaching all... More 

Leeds
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago

This was our third visit to this wonderful hotel and we found it to be even better than our previous visits. We were lucky enough to be upgraded to a most beautiful suite that had the most fantastic views out to Mediterranean sea and over the harbour. The service we received during our 4 day break could not have been... More 

Helpful?
Thank Jenny G
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Jenny G, Thank you very much for taking the time to share such positive comments about your third visit to Jumeirah Port Soller Hotel & Spa. I am truly delighted to learn that you enjoyed your time amongst us, especially our Sunset Sushi Lounge. It would be a pleasure to welcome you back soon. Best regards, Jordi E. Tarrida... More 

Malaga
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

This hotel has a marvellous location and beautiful rooms but the one thing that sets it apart from others is the staff. On arrival we received a warm welcome and a fast efficient check in. This 5 star service was repeated from start to finish with staff never without a smile and always ready to attend to any requests made.... More 

Helpful?
Thank CoupleMalaga
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear CoupleMalaga, Thank you for your positive comments about Jumeirah Port Soller Hotel & Spa. I am very happy to learn that your 7-day stay at our hotel was wonderful and that you truly enjoyed the facilities, the restaurants and the efficient and friendly service of all the team. It would be a pleasure to welcome you back in a... More 

Jersey,
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016 via mobile

I visited the hotel for a long weekend with friends. It's was absolutely amazing, the setting was stunning and we couldn't fault a thing. The staff were also amazing and couldn't do any more for us. Every meal we had was delicious and the tapas restaurant was out of this world. We didn't want to leave. This hotel is a... More 

Helpful?
Thank Laura N
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Laura N, First of all I would like to thank you for your very positive comments about your experience at Jumeirah Port Soller Hotel & Spa. I am delighted to read that you enjoyed your days amongst us and that you found the service attitude of the team to be amazing. I will celebrate your kind words with all... More 

Chester, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 October 2016

This is a top quality hotel. We have just returned after a four night break and we really enjoyed the location high up on the cliffs overlooking the sea and the port of Soller and mountains. Nice family swimming pool area which was great as the pool was heated and really warm and plenty of sun loungers and a top... More 

Helpful?
Thank neilrc
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Neilrc, Thank you very much for your positive and sincere feedback following your recent stay at Jumeirah Port Soller Hotel & Spa. I am truly delighted to learn that you spent a lovely time amongst us and that you especially liked the pools, the restaurants and the service. Please also accept my apologies for not reaching your expectations regarding... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Everything has already been said about the staff, breakfasts and standards within the hotel which were exceptional, the couple below who gave it one star and moved on is totally unfair. However I do feel there are a few areas where improvements could be made, some have been highlighted by others. We checked in at 11.30am but our room was... More 

Helpful?
Thank Chris R
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this review

Dear Chris R, Thank you very much for your feedback and for taking the time to share your comments on Tripadvisor. I am pleased to read that you liked the hotel and the friendly service of all the team. I can assure you that I have taken very good note of your points mentioned and will carefully follow up on... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cap Roig Restaurant
Cap Roig Restaurant
Cuisines: Seafood, Mediterranean, Spanish, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Port Soller Hotel & Spa promises a true escape - even appearing to float between the sky and the sea. This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You'll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure. The warm Mediterranean climate and the Jumeirah Port Soller Hotel's glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and two restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us. A world away from the stresses of modern life, Jumeirah Port Soller Hotel & Spa in Mallorca is just a 25-minute car transfer from Palma International Airport ... more   less 

Additional Information about Jumeirah Port Soller Hotel & Spa

Address: Calle Belgica s/n, 07108 Port de Soller, Soller, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Soller > Port de Soller
Price Range: £268 - £603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Port Soller Hotel & Spa 5*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#1 Family Hotel in Port de Soller
#2 Romantic Hotel in Port de Soller
#3 Luxury Hotel in Port de Soller
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Port Soller Hotel & Spa staff and other travellers.
25 questions
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Questions? Get answers from Jumeirah Port Soller Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a mountain view”
 of 5 bubbles jackiel745, 23 Nov 2016 | Read review
“The hotel is very spread out so requires an element of mobility but there are numerous lifts, which could help those less able.”
 of 5 bubbles 107jennyg, 4 Nov 2016 | Read review
“As the hotel has separate buildings lift access means changing lifts to reach higher floors”
 of 5 bubbles CoupleMalaga, 2 Nov 2016 | Read review
“Not near the Children's Club and Spa Pool”
 of 5 bubbles neilrc, 23 Oct 2016 | Read review
“Sea view rooms are lovely”
 of 5 bubbles 776jedm, 18 Oct 2016 | Read review
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