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Best Western Plus Chicago Hillside

Expedia.comUS$151*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Chicago Hillside
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383 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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Davenport, Iowa
Reviewed 6 days ago NEW

This hotel was fairly nice but the staff could improve a bit. It would have been nice for the staff to be more informative. We checked in late at night for an early morning flight. We took the shuttle to the airport, which was perfect. We did the park and fly-which was extremely hard to find a parking spot at...

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Helpful?
Thank hawktraveler8
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Your comment regarding lack of information has been shared with management. Because of the distance to airports from the hotel, and we have few guests which request the option, we do not run a regular shuttle. Upon check-in, guests are informed to call the hotel from the airport. Apparently that bit of information was not...

Maple Heights, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

My family and I stayed here again last weekend (October 1, 2016). This was our 2nd time staying at this hotel. This hotel is located right off the expressway which makes it easy to get to and from other locations in Chicago. We booked 4 rooms this visit for ourselves and other family members. The desk clerks were friendly. Our...

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Helpful?
Thank choosingheaven
About Hotel's Favourite Review
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. We're delighted to be your official "Go To" hotel! We passed on your kind remarks to our amazing staff. We look forward to seeing you soon.

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

the hotel is clean and big, the room is nice, they clean your room everyday we got some clean towels. It was close to the venue for the festival we were attending that weekend is a Little bit expensive but I guess is because of the location. no problems with the parking! what I love about the hotel is the...

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Helpful?
Thank migdalia f
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We're glad you enjoyed your stay. The hotel is a good location for all the summer festivals going on. "Pricey" is relative if you compare the downtown rates for hotels. You are the first guest to write about the corridors! We hope to see you again.

Columbus, Ohio
Reviewed 2 weeks ago

Checked in with a bus tour from Columbus, Ohio. Wonderful surprise. Nice and clean rooms. Full Breakfast with waffles, eggs (omelet and scrambled), sausage, bacon, melons, apples, oranges. It was wonderful!

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Helpful?
Thank Andrea B
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. It seems that you like the food! Enjoy Chicagoland. If you're looking for evening entertainment, check out Fitzgerald's Night Club, just down the road from the hotel. New music acts each and every night. Come again!

Bolton, United Kingdom
Reviewed 4 weeks ago

The housekeeping staff and quality of the room were great. They kept supplies of coffee and condiments stocked up well and kept the room clean and tidy. The service in the catering areas and reception though were rather rushed and understaffed. The quality of the staff were very variable and they were very overworked. I made probably over 12 attempts...

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Helpful?
Thank Simon Y
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. All your observations have been shared with our staff. No one should have to try 12 times to get what they are entitled to. We apologize. We also thank you for mentioning the positive aspects of your stay. We hope we'll see you again.

Pueblo, Colorado
Reviewed 21 March 2017

I have stayed here many times for business, and have never been disappointed! The staff are extremely friendly and accommodating, the breakfast buffet is great, the lounge never disappoints, and workout room has all of the amenities you could ask for.

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Helpful?
Thank Bill T
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. We think your comments were excellent! The staff will enjoy hearing what you had to say. Thank you for being a repeat customer. You are always welcome.

Charlotte, North Carolina
Reviewed 19 March 2017

Can't complain about anything everyone was great internet was very good nice shopping areas nearby good location and very easy access to I 290 to get to Chicago very helpful staff with helpful suggestions

Review collected in partnership with Best Western
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Helpful?
Thank 422bhartid
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. I 290 can be a bear at rush hours, not to mention that sunrise hits the inbound traffic and sunset the outbound. There are train and bus options near the hotel, which can get you to the Loop in short order. Thanks for the kind words. Come again!

Jacksonville
Reviewed 13 March 2017

I've stayed at this hotel a few times a year for nearly 10 years, and it has been consistently good and a good value! I love the spacious parking lot, the good beds, decent wifi, just a really good value for the Chicago area.

Review collected in partnership with Best Western
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Helpful?
Thank Karen K
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Give how much time you spend with us, I think you ought to get your own room! We appreciate your loyalty. See you next time!

Reviewed 16 February 2017

The service was outstanding. People who really care. Internet that was able to keep up with video streaming. My room was quiet and I actually got a good nights rest first night there. I found the transportation excellent for my four trips to O'Hare picking up guests for the meeting. All the people in our group had an excellent time.

Review collected in partnership with Best Western
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Helpful?
Thank Tim H
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for those kind remarks! Wow, four back and forth trips to O'Hare. Yours is the first comment we've seen re video streaming. Please give our regards to the group and tell them we hope to see them again.

Plover
Reviewed 27 January 2017

We had a late flight from Midway Airport so we stayed here for the night. We arrived around 10:30 and were able to still order food from their lounge/restaurant. The sandwiches were very good. After seeing large portions served to the tables we decided to split a sandwich(which was plenty) Rooms are dated but clean and they had a nice...

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Helpful?
Thank SaundraPlover
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. Come see us again and spend some time exploring Chicagoland. You're fairly close to the Chicago Loop and all its splendor. All the food of the world is there. Guests looking for an evening out should consider Fitzgerald's Night Club, just a few miles east of the hotel. Fitzgerald's is about American roots music...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Chicago Hillside

Address: 4400 Frontage Rd, Hillside, IL 60162-1734 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: £68 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chicago Hillside staff and other travellers.
5 questions
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Braham, Minnesota

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Questions? Get answers from Best Western Plus Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators to all floors. Not a bad room.”
R839FXandreab, 8 May 2017 | Read review
“Any I guess. We were on the 3rd floor”
mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
sukhi504, 25 Jul 2016 | Read review
5 of 5
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US$151* /night
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Prices are for 1 room, 2 adults
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