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Best Western Plus Chicago Hillside

Booking.comUS$150*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Chicago Hillside
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385 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Chicago Hillside
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Showing 351: English reviews
Ontario, CA
Reviewed 20 June 2016

Really enjoyed this place. We were in an RV and towing a car and they had plenty of room for both. We could see out rig from our window so it was very handy for checking on it. It was a 15 minute trip from downtown so we were able to enjoy the city without worrying about parking a 32...

Review collected in partnership with Best Western
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Helpful?
Thank CarolPOntario_CA
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Travel times between the hotel and downtown vary by time of day. We encourage guests to avoid morning and evening commute hours. A nice alternative is to take the train downtown. Our shuttle will take you directly to the train stop. We're glad you enjoyed your stay. Come again!

Calgary Ab, Canada
Reviewed 19 June 2016

I was pleasantly surprised when I discovered this Hotel, had everything I needed especially parking for a large vehicle. Service was great, room was great, and the lounge was great for food as well. Would highly recommend.

Review collected in partnership with Best Western
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Helpful?
Thank John C
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We hear that a lot--that guests are "pleasantly surprised." The hotel is convenient for Chicago's Loop as well as for western suburb destinations. The surrounding area has lots of activities for those so inclined. Read our monthly blog for suggestions. We hope you will visit us again.

Reviewed 7 June 2016 via mobile

Me, my sister and my mom stayed a weekend at this hotel, friday through monday. The beds were comfortable, the rooms were neat and well-cleaned, and adequatley sized. The staff was Friendly and helpful, and were allways availave to assist you with whateveryou may need. The only minus would be the breakfast buffét, which wasn't included (allthough that's what our...

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Helpful?
Thank Inge S
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We are glad to hear that you, your sister and mom had a good time. We passed on your nice compliment to our staff. We also shared your food comments with the kitchen. We look forward to seeing you again.

Reviewed 31 May 2016 via mobile

Honestly, the only thing about the stay that was good was the rooms. They were clean! Flat screen. Air unit didn't really cool the whole room well, but it wasn't awful. My main complaint is with the customer service. There was one lady there working the desk that was very nice and helpful. The rest acted like they didn't want...

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Helpful?
Thank Brooks P
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. We're sorry you found us so wanting. While we can't control things that are going to stop working, we certainly do attend to them and make them right. We know our staff to be friendly and helpful. We have passed on your comments to the appropriate staff.

Huntsville, Alabama
Reviewed 31 May 2016

Hidden Gem not too far from Downtown Chicago, Great Food at Charlies Cafe, if that's the name of it.... The Bar is not overly crowded but the bartender Brent is amazing.... Makes the best drinks thus far... Which is perfect so you can just crawl back up to your room and crash out!

Review collected in partnership with Best Western
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Helpful?
Thank Kendra B
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We shared your compliment with Brent, though we can't explicitly endorse crawling back to one's room! We especially appreciate your "hidden gem" reference. Downtown Chicago is a wonder to behold, in the summer months, with festivals and Lake Michigan, etc. Come stay with us again!

Vietnam
Reviewed 27 May 2016

I stayed there for 2 days during my joining the trade show in Chicago. Although it is far from Conventional Center in Chicago, but it is a good hotel with good price there. The room is large and very clean. There is free service for shuttle bus from hotel to Philadelphia Airport.

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Helpful?
Thank AnhDB
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We think you mean our shuttle took you from the hotel to O'Hare Airport. We do not go to Philadelphia! We hope your convention experience was a good one. Come see us again.

Elk Grove Village, Illinois
Reviewed 26 May 2016 via mobile

State of Illinois requires holders of licensing through the Dept. of Registration @ Education obtain continuing education credits each licensing period. Being one of those I attended a seminar at the Best Western. Typical conference room setting, however, every detail seemed to be addressed. Continental breakfast, hot & cold beverages, etc. Typically when attending such an event the room temperature...

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Helpful?
Thank Chris M
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. 38 years? You should get a medal. As a former teacher, we know what you're going through. We passed along your compliments to our conference staff and to our catering people. We hope to see you again.

Addison
Reviewed 23 May 2016 via mobile

This Best Western is a nice place to stay. The spacious rooms are equipped with a small refrigerator & microwave. The beds & sheets are nice, but because the hotel is right off of the highway the rooms it is a little loud at night, but definitely not unbearable. The staff is also very friendly, and that's always a bonus....

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Helpful?
Thank Hannah B
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. Some day, we'll have to erect a giant wall between the highway and the hotel, as a noise barrier! We bring a white noise machine along when we stay at noisy hotels. We hope you'll stay with us again.

Minneapolis, Minnesota
Reviewed 23 May 2016

The room was very clean, as were the hallways and public areas. Bed was comfortable. The bed had 4 little square pillows which were pretty soft; I prefer a firmer pillow, myself. The desk workers were polite and helpful. The breakfast buffet was a great deal and very convenient. Other than someone talking in the hallway at full volume at...

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Helpful?
Thank Tracy C
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thanks for writing a review. We agree, hearing talking at 5:30 am is more than annoying. We're glad our staff was helpful to you. Your review has been shared with them. We hope to see you again.

Peoria, United States
Reviewed 22 May 2016

While the room was nice, the facilities seems to have challenges with maintenance. It is an older facility and there was not a way to access the north tower from parking, so we had to access through the Lobby from either the East or West tower entrances. The lock on the west entrance would not work and another customer let...

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Helpful?
Thank Stuart M
214gene, Manager at Best Western Plus Chicago Hillside, responded to this review

Thank you for writing a review. The lock on the west door, if it hasn't already been fixed, will be now. The wi-fi is an ongoing issue, and we're doing our best to remedy the situation. We're sorry there was less than excellent communication from our staff. It may have appeared that no one cared, but we assure you, that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Chicago Hillside

Address: 4400 Frontage Rd, Hillside, IL 60162-1734 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: £68 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chicago Hillside staff and other travellers.
5 questions
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Braham, Minnesota

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Questions? Get answers from Best Western Plus Chicago Hillside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators to all floors. Not a bad room.”
R839FXandreab, 8 May 2017 | Read review
“Any I guess. We were on the 3rd floor”
mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
sukhi504, 25 Jul 2016 | Read review
5 of 5
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US$150* /night
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Prices are for 1 room, 2 adults
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