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Extended Stay America - Chicago - Hillside

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Traveller (51)
Room & Suite (30)
Dining (1)
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Overview
  • Excellent39%
  • Very good18%
  • Average10%
  • Poor9%
  • Terrible24%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Offers from Extended Stay America - Chicago - Hillside
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)
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LanguageEnglish
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All reviewslaundry roomhome away from homeenjoyed my staythe hotel staffrooms are cleanpanschicagopillowsaccommodationsstoveapt
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1 - 5 of 100 reviews
Reviewed 2 days ago via mobile

I stayed at this location for a funeral, we had 4 rms booked and needed another one but front desk told us they were booked up. Funny thing was I was able to book it online. Then we came in late to our room and...More

Thank Vanessa M
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded yesterday

Vanessa, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favourable impression. We fell short in making that happen for you, and we...More

Hotel's Favourite
Reviewed 2 weeks ago

When I walked in first, Rick welcomed me and provided a wonderful room. This set the tone for my stay and I never realized it was three weeks before I had to check out! The staff is wonderful and the rooms were maintained extremely clean....More

Thank StateofArt14
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 2 weeks ago

Thanks for being our guest. We are glad to know you found our location to be convenient and that you were pleased with your fully-equipped room. Your compliments have been shared Rick for exceeding your expectations. We would love you to stay with us every...More

Reviewed 13 April 2018 via mobile

I am mortified that this particular extended stay, was not clean, towels had black marks on them. Tub was dirty, Ants in the room. In addition, when I first got in the room the bedding was rolled back in a fashion with one pillow laying...More

Thank Rainell N
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 5 weeks ago

Rainell, thank you for taking the time to share your review. Our staff is committed to providing fresh, clean accommodations for all of our guests, so we're sorry this was not the case for you. We are already taking steps to ensure such mistakes do...More

Reviewed 12 April 2018

I had trouble with the iron and the internet, and when I asked for a sewing kit it was no, late check out, no, early check in, no!I wish they would have been more informative as i what offered by the hotel.More

Review collected in partnership with Extended Stay
Thank K9397JHshannond
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 13 April 2018

Thank you for your review. Although your overall stay was a good one, I am sorry for the issues you experienced and the inconvenience they caused. We appreciate your feedback as it will help you to improve our service and amenities going forward. We hope...More

Reviewed 9 April 2018

Nice hotel,very affordable ,quiet night,clean rooms. Had a great stay. Looking to go back for another visit. No swimming pool but that was fine. My kids still loved being there. My wife also enjoyed her stayMore

Review collected in partnership with Extended Stay
Thank buster455
Response from 00esa, Manager at Extended Stay America - Chicago - HillsideResponded 11 April 2018

Thank you for writing such a wonderful review of our hotel. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thanks for your business, and we look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$84 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$84 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (51)
Room & Suite (30)
Dining (1)
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Room Tips
"We were right around the corner from front desk and never heard a thing. Our room faced the back, and we..."
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"When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because..."
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"The corridors looks a bit shady, prefer staying close to the lift lobby."
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"East end first floor is quieter, they also have two double beds."
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