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Extended Stay America - Chicago - Hillside

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71 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Hillside
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Showing 71: English reviews
corinth
Reviewed 5 August 2014 via mobile

My husband and I left clarion inn -elmhurst,il after staying 2nights 2 long I regret not booking at extended stay the entire 4 day stay! From entering to check-in to check out neither of us have not 1 gripe! They only had 1 room available the front desk upgraded my room for the same price. This hotel differs a little...

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1Thank felecia2013
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so thrilled to hear that you enjoyed your stay with us and that we will be your go to hotel from now on. We would like to thank you again for your kind words. We look forward to welcoming you back in...

Reviewed 3 July 2014

My wife and I took a trip to Chicago and did not want to stay in the city. The front desk was awesome, they were very friendly and professional. They took care of all of our needs. Thanks for making our stay wonderful!

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2Thank Calvin V
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Calvin - Thank you for your wonderful review of our property. It's great to hear that the front desk staff took such great care of you and provided you with such a positive experience. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

St. Louis
Reviewed 3 June 2014

We are very unhappy with our stay at the hotel from May 31-June 2 in room 336. We reserved a non smoking room with a queen bed. The first room that we were given smelled like marijuana. We were told they didnt have anymore non smoking rooms. We were then given the second room, 336 that had a full bed and...

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1Thank Tanflo
Chicago, Illinois
Reviewed 21 May 2014

I have been staying at ESA in Hillside since mid-April, waiting for the completion of my home rehab. With a 60 lbs German Shepherd, it sur4ely was not easy to find a place! From the very first contact, the staffers at ESA here were most friendly, professional, and accommodating. Believe me, at first I thought, "oh my, these young folks...

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2Thank Gabriele S
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write such a wonderful review of our hotel. I'm glad that you enjoyed our friendly staff, your spacious room and your fully equipped kitchen. As well, it's great to hear that you were pleased with our free Wi-Fi and our location. I will be sure to share your kind remarks with our team....

Reviewed 10 April 2014

The hotel was very dirty. There were food on the ground when I first walked into my room. They do NOT clean your room everyday, which ALL hotels are supposed to do. In order to get new towels you have to walk to the front desk with your old towels. Hairdryer was not provided in the room, you have to...

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Thank Kim N
Manager_11525, Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for the odors and level of cleanliness in your room. Please know, I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Our housekeeping service is provided once a week for guests...

Elgin
Reviewed 31 March 2014

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Thank 1,357,924
Manager_11525, Manager at Extended Stay America - Chicago - Hillside, responded to this review

Rockford, Illinois
Reviewed 6 March 2014

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Thank Brian M
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Calumet Park, Illinois
Reviewed 6 February 2014

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Thank T T
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Prairie du Sac, Wisconsin
Reviewed 19 January 2014

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Thank rogerhenderson2009
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

COAL VALLEY
Reviewed 15 November 2013

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1Thank ilvica2
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

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Amenities

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  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Hillside staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because they will run out.”
DavidTroy, 22 Jun 2016 | Read review
“The corridors looks a bit shady, prefer staying close to the lift lobby.”
515ashwins, 19 May 2016 | Read review
“East end first floor is quieter, they also have two double beds.”
D8893CVlisaj, 18 Dec 2015 | Read review
“Rooms on first floor are quieter”
405vincents, 17 Dec 2015 | Read review
“Rooms facing Frontage road are surprisingly quiet. though facing busy roads and the I 290. Also these rooms are sunny.My room was roomy and very nice.Corner area rooms are even larger.Room heat/cooling, and fan units are not noisy.”
15lestern, 25 Nov 2014 | Read review
5 of 5