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Hawthorn Suites by Wyndham Chicago Hoffman Estates

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Traveller (7)
Room & Suite (18)
Dining (5)
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Overview
  • Excellent38%
  • Very good31%
  • Average14%
  • Poor10%
  • Terrible7%
Travellers talk about
“ice maker”(3 reviews)
“small gym”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Hawthorn Suites by Wyndham Chicago Hoffman Estates
Special Offer: Save $8 off Per Night
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Offers from Hawthorn Suites by Wyndham Chicago Hoffman Estates
Special Offer: Save $8 off Per Night
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Reviews (497)
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Traveller rating
176
159
73
52
37
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Time of year
LanguageEnglish
176
159
73
52
37
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All reviewsice makeran extended staysmall gymlong termfull kitchenfront desk clerkextra towelshot breakfastrooms are comfortableshuttle servicethe room was nicebooked this hotelthe breakfast areavalue for the moneywould definitely stay here againgreat customer servicea great stay
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1 - 5 of 497 reviews
Reviewed 3 weeks ago

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Review collected in partnership with Hawthorn Suites by Wyndham
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 2 weeks ago

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Hotel's Favourite
Reviewed 15 December 2017 via mobile

After reading some of the reviews, I’ve decided to book only first few days to start with as I was worried that what people say it’s really the case and I will not like that place. The main reason why I decided to stay at...More

Thank collia78
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 28 December 2017

Hello collia78, We're so glad you had a nice stay and appreciate all of your positive comments. Thank you for sharing how pleased you were with all of the amenities of our hotel; our full breakfast, Manager's reception, shuttle service and our staff is second...More

Reviewed 3 weeks ago

This is an awful hotel. They do not have maintenance or housekeeping after 5 on weekdays and not at all on weekends. Rooms were filthy, with hair everywhere, dog treats and food in the pull out couches. They overbooked the type of rooms reserved and...More

Review collected in partnership with this hotel
Thank Jennifer D
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 3 weeks ago

Hello Jennifer, Thank you very much for taking the time to leave us your review. We're sorry that our hotel did not meet your expectation during your recent visit and apologize for any inconvenience you experienced while you were our guest. I have shared your...More

Reviewed 14 April 2018

I booked for 5 nights and after 3 room changes and 1 night stay, I decided to check out. Each room smelled like smoke. I was told that the hotel was a smokeless hotel. Also when I sat at the foot of the bed to...More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank jfoste773184
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 16 April 2018

Hello Loan, Thank you for your brand loyalty. We apologize that we did not meet your expectation and for any inconvenience that may have occured during your stay. We shared your experience with our team. We thank and appreciate your feedback. It will help us...More

Reviewed 10 April 2018

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Review collected in partnership with Hawthorn Suites by Wyndham
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 13 April 2018

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Babysitting
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$65 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (18)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bobz973
10 September 2015|
Answer
Response from Carrie N |
It is right off the family room but it has a door so it is completely separated.
0
Votes
Room Tips
"Rooms on third floor have roaches and first floor had box bugs and spiders."
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"Ask how often rooms are cleaned and if preferable, indicate that the non-smoking room needs to be guaranteed..."
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"All rooms are good since this property is not directly on the main road......"
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"For families, better reserve the one-bedroom one than the studio one, will worth the price"
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