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The Westin Chicago Northwest

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Traveller (127)
Room & Suite (88)
Dining (21)
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Overview
  • Excellent28%
  • Very good34%
  • Average22%
  • Poor9%
  • Terrible7%
Travellers talk about
“corner suite”(11 reviews)
“heavenly bed”(12 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)
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Traveller rating
154
170
126
57
45
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LanguageEnglish
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154
170
126
57
45
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All reviewscorner suiteheavenly bedupgraded to a suitelarge hotelbusiness hotelwedding receptiongift shopstarbucks coffeerooms are nicemini fridgethis past weekendbusiness tripo'hare airportwoodfield mallchicagospgconference
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1 - 5 of 552 reviews
Reviewed 1 week ago

This newly renovated hotel offers large clean rooms but are the room was rather dark with limited lighting availability The hotel. dining options are very limited and expensive. The lake nearby is lovely to stroll or run along. The staff was friendly and very helpful.

Thank Timitraveler
Hotel's Favourite
Reviewed 18 May 2018

We were beat after a day of driving upon arrival. It was so nice to remember that Westin smell. Ahhh. It smells comfortable. We were beat so just ate in a lobby restaurant, which was excellent. Good venue, great service, excellent food as well. The...More

Thank jwredlabel
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 5 weeks ago

Thank you for your five stars! Your comments will be celebrated with the staff! Be Well!

Reviewed 3 weeks ago

I've stayed at this hotel 4-5 times and I like it for the value and location. Rooms are nice, but some of the carpets could use some cleaning...evidence of previous guests spilling things on the carpet apparent in our corner suite on the 3rd floor....More

Thank Northspoon
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 weeks ago

Guest feedback is important to us and we appreciate yours! Your comments will be celebrated with Anne! We hope we have the opportunity to welcome you back soon! Be Well!

Reviewed 3 weeks ago via mobile

We went over Memorial Day weekend and upon arrival for check in Sunday we were told the pool would be closed the whole day. That already upset us because we were out all day in the 90’s in Chicago and were expecting to be able...More

Thank anthonyh098
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 weeks ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 4 weeks ago

I only stayed here for one night, and it was well worth the price. Very large hotel with great amenities and nice restaurant / bar. If you are flying in from hotel, an uber will cost around $30. Overall, great hotel

Thank Auburnderek
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 weeks ago

Thank you for your five stars! We look forward to welcoming you back! Be Well

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$96 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$96 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (127)
Room & Suite (88)
Dining (21)
Pool & Beach (6)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nineth S
15 May 2018|
AnswerShow all 2 answers
Response from TRAVELINGCWS | Reviewed this property |
yes, lots of it out front
0
Votes
Nancy C
6 November 2016|
AnswerShow all 3 answers
Response from Katie B | Reviewed this property |
We took an Uber into the city! was about $20!
0
Votes
FresnoCouple2014
17 August 2016|
AnswerShow all 5 answers
Response from Rvanthof | Reviewed this property |
Your can easily take the train. A cab is probably 50 bucks
0
Votes
Room Tips
"The upper floor would be perferred"
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"Corner Suite"
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"Higher floors are quieter"
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"Nice views from all sides, quiet, comfortable and friendly hotel"
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