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Hampton Inn Jacksonville

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222 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Kankakee, Illinois
Reviewed 1 week ago

The rooms wrre quite comfortable. It appeared that the bathrooms had recently been remodeled and very clean. The beds were very comfortable and the breakfast was hearty and delicious. Biscuits and gravy,fruit,eggs and more. In town for a wedding would definitely recommend.

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Helpful?
Thank Kevin_MarciaK
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for staying with us and giving such a wonderful review! We enjoyed hosting the wedding it was a big one! Glad everyone seemed to have had a good time. We would certainly enjoy seeing you guys again, hope all is well, take care!

Rolla, United States
Reviewed 2 weeks ago

The breakfast food could have been much better. There was a good selection, but the quality and taste were not so good. My daughter wanted to take a nice hot bath in the evening, but there was not enough hot water to fill the tub. We've stayed here quite a few times, and never had a complaint. This time, I...

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Helpful?
Thank 309earlb
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for your honest assessment of your most recent stay, Earl. We do and will continue to make sure breakfast standards are being exceeded, and that all planned maintenance, including the water heater, are performed routinely. We will surely look forward to proving our worth to you again, hope all is well!

Kirksville, Missouri
Reviewed 3 weeks ago

This is a nice hotel in a good location. The front desk staff need to be a little more friendly. The rest of the staff was fine and the hotel was clean and had good beds, nice pool and a good breakfast.

Review collected in partnership with Hampton
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Helpful?
Thank Richard N
Michelle F, Guest Sercive Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Hi Richard! Thank you for taking the time to fill out this review. I am surely overjoyed to hear you enjoyed our amenities/grounds of the property, and I will surely make sure we at the desk are 100% Hamptonality at all times, thank you for the feedback and we look forward to serving you once more!

Papillion, Nebraska
Reviewed 3 weeks ago

This hotel was clean, the bed was comfortable, and the staff was very, very friendly and courteous! Of course the fresh baked cookies are ALWAYS a nice touch! The bathroom does not have a tub...at least the room I stayed in. I would give this a 4.5/5 because of the staff. I would definitely stay there again if I go...

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Helpful?
Thank Pepper484
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for your kind review of us! We are thrilled to hear you enjoyed yourself. If you ever need a tub, we do offer them in all of the double queen rooms, ask and we can switch anytime! We will surely hope to see you around.

Dallas, Texas
Reviewed 18 November 2016

The next day my clothes and luggage and me personally stunk of smoke. Stickiest hotel room I've ever experienced, front desk notified and unwilling to change rooms. I've stayed in many small town hotels and never once had a room this disgusting.

Review collected in partnership with Hampton
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Thank johnaJ6783EU
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you, Mr. Adams for staying with us. I do know we have talked personally about this issue already. As a reminder: We are 100% nonsmoking hotel, any guests whom get caught smoking are assessed a $250 fee. I am sorry a guest had smoked in that room, they have since been charged, and we even took the room off...

Brownsburg
Reviewed 8 November 2016

We stayed two nights at this Hampton and found it clean, comfortable and the staff very friendly. It is close to restaurants if needed and centrally located in Jacksonville. The beds were comfy, the room was quiet and we were pleased with our decision to stay at the Hampton in Jacksonville.

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Helpful?
Thank Judith D
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for staying with us and leaving such a wonderful review! We have brand new mattresses in all the rooms, and take pride in giving our guests the best sleep possible. We will surely look forward to seeing you again, take care!

Dallas, Texas
Reviewed 3 November 2016

Nice and clean an overall good stay, the staff was great and the breakfast bar was good, again the staff was awesome. The bed was great and the room was clean and very comfortable., I would definitely recommend this hotel to anyone traveling or visiting Jacksonville Illinois.

Review collected in partnership with Hampton
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Helpful?
Thank Larry N
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Outstanding, Larry. We are thrilled to read such a positive review and love to know you were taken care of, thank you so much for staying with us and we will look forward to it again!

Chicago, United States
Reviewed 2 November 2016

This hotel chain is great, and this is one of the best. This is a Good location, they have great rooms, comfortable beds, a really great breakfast (not just rolls and coffee), and extremely accommodating and pleasant staff.

Review collected in partnership with Hampton
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Helpful?
Thank Patricia E
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Patricia thank you so much for your amazing review of our property! We are thrilled to hear all of this and will most definitely look forward to your next stay, thank you so much and see you soon!

Arlington Hts Illinois
Reviewed 29 October 2016

We had a positive experience due to the friendly nature of Jesse. He was very helpful and went out of his way to help us. Other members in my group also commented on his helpful and friendliness. Great job Jesse!!

Review collected in partnership with Hampton
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Helpful?
Thank Karen B
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for staying with us and leaving such a kind review! I will surely pass your words along to Jesse, and we will all look forward to seeing you again, thanks!

Indianapolis, Indiana
Reviewed 26 October 2016

We stayed at the Hampton Inn in Jacksonville, IL, and were very pleased with this property. It was a great hotel for a family weekend. The location was perfect. The staff was beyond helpful, professional, and accommodating!

Review collected in partnership with Hampton
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Helpful?
Thank Leslie101010
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you very much for your wonderful review we are thrilled to hear you enjoyed your time! I will pass the kind words around and will hope to see you again!

44 photos of this hotel

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Amenities

Highlights
  • Pool
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Avenue, Jacksonville, IL 62650
Region: United States > Illinois > Jacksonville
Price Range: £78 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor away from elevator”
 of 5 bubbles 26thomase, 15 Sep 2016 | Read review
“Ask if the room comes with a microwave and mini fridge.”
 of 5 bubbles TerriS512, 28 Jul 2015 | Read review
“Rooms on south side are facing parking lot. No noise at all.”
 of 5 bubbles 123Sue098, 17 Apr 2015 | Read review
“Rooms at the far ends of the halls are always nice and quiet!”
 of 5 bubbles SueH724, 16 Mar 2015 | Read review
“Room 305 AC worked great!!! the room got crazy cold!!!”
 of 5 bubbles decemberbrain, 9 Aug 2014 | Read review
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