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US$99Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
My family has stayed here several times in the past years and we've never had an issue....until this stay. I had reservation issues prior to even arriving. The Manager was supposed to check in to the problem and call me back, however he never did....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 20 July 2016
Thank you for your feedback regarding your stay at Holiday Inn Express Jacksonville, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk.
However, we’re sorry we...More
Customer Service is my business and I was impressed. Happy and motivated staff! The room was spotless! The breakfast fresh and delicious and we were able to get right back on the road. Mitch was helpful , friendly and courteous when we checked in. He...More
I am very pleased w my stay. WiFi is great but my Verizon service signal kept getting dropped. Bedding is extremely comfortable. Awesome breakfast layout. Have a kurig in my room! Nice and we'll kept hotel. Pool area very well maintained. Will definitely be back!
The beds need new matresses, we sunk into a dent when we laid down. The shower head didn't deliver the signature Holiday Inn Express shower experience. The kids' eyes burned from the pool. The staff was friendly. The breakfast was fine. Microwave and fridge in...More
1 Thank ChristyH1967
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 1 May 2016
Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our staff to be friedly. However, we would like to apologize for falling short of your expectations regarding our mattresses...More
We stayed 1 night heading out to our destination and another night as we headed back home. This hotel is conveniently located right off the interstate, but you don't hear the interstate traffic. The room and bathroom were large and very clean. It was super...More
US$97 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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