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Best Western Joliet Inn & Suites

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#6 of 23 Hotels in Joliet
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Joliet Inn & Suites
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Joliet Inn & Suites
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Showing 219: English reviews
St Louis
Reviewed 1 January 2017 via mobile

Rooms were dated but clean. Pool area looked updated and kids enjoyed swimming all by themselves. The hotel parking lot was almost empty (3 cars other than ours!) which means the hotel was quiet. The free breakfast was poor. Bananas were almost black, sausage was chewy, yogurt and coffee were good. Overall, an average hotel with easy highway access.

Thank jb1233
Reviewed 31 December 2016 via mobile

They let us check-in 2 hours early due to a funeral service with out any problem. We stayed for 2 days and all the staff we encountered were very friendly and accommodating. The hotel is very clean and the indoor pool water is kept at a nice temperature, the continental breakfast has many choices to get the day started. I...

Thank finger11
Vienna, Illinois
Reviewed 27 November 2016

We stay in the Joliet Best Western every time we visit the area. It is convenient, quiet, clean, and comfortable. The entire staff has our comfort as a priority. Many folks come to this hotel time after time and are greeted with affection upon arrival. Guests always feel welcome at the Joliet Best Western.

Review collected in partnership with Best Western
Thank SirOldDirt
Reviewed 22 October 2016

Drove all night to find a bed with bugs and blood stain on sheet with dirty sheets that looked like not washed. NEVER AGAIN! This was during 10/12/2016 - 10/13/2016 at Best Western Inn Joliet. NO THANKS! I have pictures.

5Thank James G
San Francisco, California
Reviewed 19 October 2016

The front desk clerk was very nice at the Best Western in Joliet, Illinois. The air conditioning was broken in our first room, so she kindly moved us to the Presidential Suite. The room was a nice, large size with plugs everywhere, and a comfy pull-out sofa bed. We arrived late at night after a long drive during a huge...

Thank AmysmA
Pana, Illinois
Reviewed 6 October 2016

Pradip & Jay are personable and caring. They have a beautiful hotel. The housekeepers deserve a big "Thank You!" for all they do to tidy our room and keep it clean. Thank you Heather for booking, "the quietest room in the hotel" for us. We travel with a service dog so it's nice that she didn't have to be on...

Thank Grandmak6951
Reviewed 27 September 2016

Great, clean, and quiet hotel. Alot of personal touches. Perfect for business and pleasure. Breakfast was extravagrant... Establishment is clean and maintained well... Staff is pleasant and respectful

Review collected in partnership with Best Western
Thank ramicab
Bartonville, Illinois, USA
Reviewed 6 September 2016

We just had an excellent stay at this hotel. The room was clean, the bed was comfortable, everything worked, no problems. The staff was friendly and courteous. Check-in was a breeze, as well as check-out.

Review collected in partnership with Best Western
Thank deborahj617
Roseville, Michigan
Reviewed 23 August 2016

Decided to stop for the night on our way home from a recent vacation. When ever we are traveling we try to stay at a Best Western. We have always fount the rooms to be clean and comfortable and staff very courteous.

Review collected in partnership with Best Western
Thank 664geralds
Greensboro, North Carolina
Reviewed 23 August 2016

Nothing positive to say, I'm afraid. Worn out place, didn't feel welcome, didn't feel safe, hate the soap and shampoo dispensers in the shower. Refrigerator didn't work, overcharged for a room with just one DOUBLE bed. Hotel needs a lot of work.

1Thank rryan313131

5 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (1)
Hotel & Grounds (3)
Other (1)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Best Western Joliet Inn & Suites

Address: 4380 Enterprise Drive, Joliet, IL 60431-8309 (Formerly BEST WESTERN Joliet Inn & Suites)
Region: United States > Illinois > Joliet
Price Range: £80 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Joliet Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Joliet Inn And Suites
Best Western Joliet Hotel Joliet
Joliet Best Western
Hotel Style:
#5 Business Hotel in Joliet
#5 Romantic Hotel in Joliet
#6 Family Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Joliet Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Best Western Joliet Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms may be loud closest to the interstate- this includes the handicapped room”
tllinn, 4 Apr 2017 | Read review
“Room 300 is away from elevator and pool noise”
BobC158, 26 Feb 2017 | Read review
“Room 324 is the quietest room in the hotel.”
Grandmak6951, 5 Oct 2016 | Read review
“Room was clean, could have used an extra blanket. Heat/air was pretty quiet compared to a lot of places we have stayed.”
nancycE3104IT, 7 Mar 2016 | Read review
“not near the pool”
waterguy555, 27 Nov 2015 | Read review
5 of 5
US$115* /night
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Prices are for 1 room, 2 adults
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