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I have always avoided this hotel because of reviews and reputation. I decided to try it as other hotels in the area do not give much for discounts for construction workers. BUT, I will be paying the extra or driving further. This place is pretty...More
My hotel reviews come with an easy to use system!
If you have the 3 “modern basics” down, you start with a 3star. After that you need to earn the other two
1.Clean bathroom and working shower (water pressure is also a factor)...More
Thank Bubba D
Response from Redroof0071, General Manager at Red Roof Inn Chicago JolietResponded 22 January 2018
Thank you for taking the time to write a review regarding your stay at the Red Roof Inn Chicago-Joliet. On behalf of my team I apologize for bathroom not clean properly and any other inconvenience that you may have experienced during your stay. If you...More
Room was very average and in need of refurbishment. A large semi tractor parked outside overnight and because of the cold ran a system to keep the engine warm which kept me awake most of the night as it started up at regular intervals. A...More
Thank Maurice S
Response from Redroof0071, General Manager at Red Roof Inn Chicago JolietResponded 31 January 2018
Thank you for taking the time to fill our a review. I am extremely sorry that the tractor trailer engine was running all night long and which did not let you sleep. I cannot began to imagine how frustrated you might have become. I can...More
AMAZING staff.. Thank you to Diana for allowing me to check in early and thank you to Marzette for getting me into the right room, hotels.com messed up my reservation and thank you to David.. my printer was not working and he helped me get...More
Thank A TripAdvisor Member
Response from Redroof0071, General Manager at Red Roof Inn Chicago JolietResponded 17 December 2017
Thank you for taking the time to leave comments about your recent stay. We pride ourselves in ensuring that each and every guest leaves happy and satisfied. We are thrilled that we were able to exceed your expectations. I will make sure to share your...More
Hello Red Roof,
I’m writing this review in hopes that it’s read by other costumers who truly value costumer service.
I drive class A trucks for a living, & have stayed at hotels across the U.S.
When I got to the Red Roof inn, in...More
Thank Aiah G
Response from Redroof0071, General Manager at Red Roof Inn Chicago JolietResponded 11 December 2017
I appreciate your comments regarding your recent stay at the Red Roof Inn Juliet. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of my team. Positive guest feedback,...More