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Homewood Suites by Hilton Lincolnshire

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Homewood Suites by Hilton Lincolnshire
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690 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Lincolnshire
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Showing 683: English reviews
Philadelphia, Pennsylvania
Reviewed 4 May 2015

This hotel was absolutely excellent! I shipped a box to them a week before we arrived. Upon arrival, I noticed that the item(s) were not correct. The front desk staff went about tracking down my package and within 2 hours it was found and everything was perfect! I was quite stressed out and apologized for being cross. They were absolutely...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank karemick
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Karemick, Thank you so much for writing such a positive review about our hotel! I was here that day when we were trying to find your package and thank you for being so understanding. I know it can be frustrating when you are trying to locate a package. We are happy to hear that you enjoyed your stay with...

Plymouth, United States
Reviewed 29 April 2015

Had problems with the room being completely cleaned at time of check in and the staff didn't follow through with correcting it. Staff was friendly. Room was good for what we needed. The complimentary breakfast and internet was very nice to have. I was in a room on second floor next to the elevator and could hear everyone talking at...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Melissa C
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Melissa, Thank you for taking the time to write about your experience that you had at our hotel. I first want to apologize about the miscommunication with your room not being cleaned and the problem not being resolved. I am also sorry to hear about the noise in the hallway that you heard from your room. We take our...

Reviewed 28 April 2015

Hotel general manager was nice. But she did not offer another suit when I told her about the mold in the tub surround with tiles coming off, and the damage walls and ceiling from previous water damage. The maintenance people need to have a better training. My suit had poor maintenance work. Rather a poor patching work than professional fixed/repair...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Pablo R
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Hi Pablo, Thank you for taking the time to fill out a review on our hotel. I want to thank you again for your thorough voicemail and hope that you received my response during your stay with us. Our Chief Engineer personally inspected your suite and I hope you received his correspondence as well, as we would have been happy...

Bloomington, Indiana
Reviewed 27 April 2015

My family and I have visited this hotel several times in the last month to attend to some important family issues. The staff at this hotel was more than accommodating to our needs and even upgraded our room upon our arrival for free. The rooms were very clean and the kitchenettes were stocked with all essentials. The pool was a...

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Helpful?
1Thank Lydia W
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Lydia, Thank you for taking the time to write such a positive review about our hotel! We are so pleased to hear that you enjoyed your stay and found our hotel to be so accommodating! We are also happy to hear that your dog enjoyed it too! We are a family hotel and we understand that guests enjoy travelling...

Logan, Ohio
Reviewed 25 April 2015

We reserved a handicap accessible room after my husband's back surgery during our trip back home from Green Bay, Wi. I called the day before we were to arrive to confirm we had a handicap accessible room with a roll in shower as he was confined to a wheelchair. The young man who answered the phone did not know. He...

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Helpful?
1Thank Karen R
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Hello Karen, I am so sorry about this experience and thank you for your honesty and time. Please forgive my confusion, but I see on your review that you mentioned reaching out to the General Manager and him having checked you in...I am the GM here at the Homewood (female)...I did not receive an email or call unfortunately...I'm wondering if...

Effingham, United States
Reviewed 20 April 2015

Was there on business and everything from check in to check out was great! The room was spacious and clean. The complimentary breakfast was very good. The happy hour was very nice. This helped you relax.

Review collected in partnership with Homewood Suites by Hilton
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Thank Sean L
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Sean, Thank you for taking the time to write such a positive review! We are so pleased to hear that you experienced such a warm welcome when you arrived at the hotel and a pleasant experience throughout your entire stay! We hope to see you again soon!

Hocking Hills, Ohio
Reviewed 17 April 2015

This is the first time I have ever had cause to give a Homewood Suites a bad review. We reserved a handicap accessible room due to my husbands mobility issues. I called in advance of arrival to confirm we had a room with a roll-in shower and an elevated toilet. I was assured that we would have both. When we...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank Hocking H
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Hocking H, We would first like to apologize about your experience that you had at our hotel. I want to assure you that we take your situation very seriously and feel awful that this miscommunication with your room occurred. Would it be ok if we could contact you directly so we can find out more information about what happened...

Reviewed 15 April 2015

Needed to extend stay for two nights on a weekend. The accommodations were met without having to change rooms. That was a plus because I had my family and we had the two bedroom suite. The complimentary breakfast and the Manager's evening specials were outstanding. There was even a family game night. Very family oriented hotel.

Review collected in partnership with Homewood Suites by Hilton
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1Thank rodneya139
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Rodneya, Thank you for taking the time to write such a positive review about our hotel! We are very happy to hear that you had a pleasant stay with us! You mentioned that the 2 bedroom suite worked out for your family and that we were able to keep you in the same room without having to switch rooms!...

Chicago, Illinois
Reviewed 13 April 2015

We hosted a small class intensive in the Westminster Room here at the Homewood Suites-Lincolnshire. We will happily recommend this hotel to everyone we know. Arthur Jones, the manager was a pleasure to work with. The place was spotless and well cared for. Every staff person we interacted with from Front Desk, to Housekeeping to Maintenance, was pleasant, helpful and...

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Helpful?
Thank PaganEarthCitizen
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Paganearthcitizen, Thank you for taking the time to write such a wonderful review about our hotel!!! We are so pleased to hear that your group had a wonderful stay and that your meeting went well! On behalf of the entire hotel staff we take pride in making our guests feel important and comfortable. Thank you for the comments about...

Reviewed 13 April 2015

We were very please with our stay. Having a breakfast and dinner was a terrific addition since there are no restaurants near. The staff were all very friendly and very helpful when we had any questions. One morning we ate breakfast late and missed the free paper. After mentioning this to the desk, the front desk manager immediately gave me...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Pam H
shannonrychlik, General Manager at Homewood Suites by Hilton Lincolnshire, responded to this review

Dear Pam, Thank you for taking the time to write such an positive review about our hotel! We are very pleased to hear that you enjoyed your stay with us and that our breakfast and dinner options worked for you! We take pride in making our guests feel comfortable and at home! We know how tiring and stressful travelling can...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Lincolnshire staff and other travellers.
2 questions
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Carrollton, Ohio, United States
3 months ago

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Questions? Get answers from Homewood Suites by Hilton Lincolnshire staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms are a very long walk from the elevator”
 of 5 bubbles ScottV625, 8 Jan 2017 | Read review
“There is no guest access to the hotel other than through the main lobby. Side doors are for emergency and service use only.”
 of 5 bubbles davea983, 3 Jan 2017 | Read review
“Quieter rooms are on the third floor near the north or south ends. Hotel only has 3 floors and is just off the interstate.”
 of 5 bubbles 284law, 3 Dec 2016 | Read review
“Avoid the top floor if you like a quiet room.”
 of 5 bubbles FullThrottle64, 12 Nov 2016 | Read review
“East facing rooms look at the freeway.”
  • looking south
 of 5 bubbles lesuerg, 24 Oct 2016 | Read review
5 of 5