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Extended Stay America - Chicago - Lisle

79 reviews
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Traveller (10)
Room & Suite (8)
Dining (1)
Overview
  • Excellent46%
  • Very good20%
  • Average12%
  • Poor10%
  • Terrible12%
Travellers talk about
Free Wifi
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair access
Laundry Service
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (79)Write a Review
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All reviewsgrab and goroom was cleanthe general manageroff the highwayplace to stayadrianahousekeeperilchicago
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11 - 15 of 78 reviews
Reviewed 26 June 2017

Don't let the low price suck you in! This place has become quite tired and unfortunately is just not well maintained, nor is it as clean as it should be. Staff is full of apologies because things aren't right, but its moslty just lip service....More

Review collected in partnership with Extended Stay
Thank CharSchu
Response from 00esa, General Manager at Extended Stay America - Chicago - LisleResponded 27 June 2017

We truly regret failing to live up to your expectations and are sorry to know about your disappointment with our service and facilities. Without our loyal guests giving us the good and bad feedback, we would not be able to continually improve. That being said,...More

Reviewed 26 June 2017

The Extended Stay America staff were extremely helpful to me when I was in the middle of apartment searching. Every time I inquired about things (especially extending my stay), they were very prompt and very knowledgeable. Great service! For me the responses of the staff...More

Thank Lindsey W
Response from 00esa, General Manager at Extended Stay America - Chicago - LisleResponded 27 June 2017

Lindsey, thank you for your nice feedback about your stay at Extended Stay America- Chicago – Lisle. We are glad you liked our accommodations and were very pleased with the service you received from our staff. We’ll be sure to share your compliments with the...More

Reviewed 17 June 2017

This hotel is much like a pair of dirty workboots. Functional, but just barely and mostly held together with filth. Dirty floors are only the beginning. Sharing a kitchen that drunken workmen have abused is less fun than you might imagine.More

Review collected in partnership with Extended Stay
Thank Robert B
Response from 00esa, General Manager at Extended Stay America - Chicago - LisleResponded 19 June 2017

Thank you for taking the time to comment about your visit. Cleanliness is a top priority to all of our employees, and we do not take it lightly. I will address this matter with my Head of Housekeeping and with the department associates in order...More

Reviewed 13 June 2017

Easy access off I-355 and I-88. Extended Stay America chain is very basic and this one is very very basic. Room was clean and quiet, common areas need a little spiffing up. Front desk staff were very friendly. Breakfast was granola bars, coffee, packaged muffins....More

Thank Joe R
Response from 00esa, General Manager at Extended Stay America - Chicago - LisleResponded 14 June 2017

Joe, thank you for being our guest. It’s nice to know you liked our convenient location and front desk associates. However, we are sorry for not meeting all of your expectations. We value your feedback and will work hard to improve our service and facilities...More

Reviewed 9 June 2017

The saying is that there is no place like home. But here at the Extended Stay America Chicago - Lisle it's like being away at home. Thanks to the staff it's been a wonderful experience. It's quiet comfortableMore

Review collected in partnership with Extended Stay
Thank QuincyQualls
Response from 00esa, General Manager at Extended Stay America - Chicago - LisleResponded 10 June 2017

Quincy, thanks so much for letting us know that you felt at home with us at Extended Stay America - Chicago – Lisle. We are delighted to read about your comfortable stay and how much you loved the service provided by our staff. Your compliments...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$63 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$63 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (10)
Room & Suite (8)
Dining (1)
Questions & Answers
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Room Tips
"second floor near end is very quiet"
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"3rd floor and all the room are great"
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"Free wi-fi is very slow, they charge for a faster experience."
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"Staff are very helpful if you don't like your room location."
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