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Embassy Suites by Hilton Chicago - Lombard/Oak Brook

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Embassy Suites by Hilton Chicago - Lombard\/Oak Brook
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789 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Atlanta, Georgia
1 review
Reviewed 3 days ago NEW

Good hotel, including breakfast and very clean room. The location was close to family and the hotel staff went out of their way to make us comfortable. The suite was everything we hoped it would be. Good internet service and I loved the selection in the snack shop.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steve A
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Steve A, Thank you for taking the time to review our hotel. We appreciate you choosing the Embassy Suites Lombard. I am glad you had a great experience. Our staff prides themselves on service and I cannot wait to share your feedback with them. We look forward to having you back at our hotel during your next trip to... More 

Des Moines, Iowa
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 days ago NEW via mobile

This is my second stay at this property this year. My family stayed in two rooms over the Thanksgiving holiday and we found the hotel to be vastly improved over our June visit, when renovations were underway. The rooms are nicely updated, with two large HD televisions, new mattresses that are firmer, and nice, new bathroom fixtures. Our room had... More 

Helpful?
Thank CardsFanIowa
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello CardsFanIowa, Thank you for taking the time to review our hotel. We also want to thank you for choosing the Embassy Suites Lombard. I am excited to hear you enjoyed your stay this time around. We just recently completed our full hotel renovation and are pleased to see you were able to enjoy the property and the several amenities... More 

Chicago, Illinois
1 review
Reviewed 4 days ago NEW

There was construction going on at this hotel. A lot of families with small children. If you are ok with this or paint around the elevators, then this is the hotel for you. The overall look of the hotel is ok, some uogrades were done.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank sheilabJ1413WC
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello, Thank you for taking the time to review our hotel. We also thank you for your patience during our renovation construction. I am excited to announce that we are pretty much completed with our renovation and hope you visit us again to be able to show you our finished product. Sincerely, Neil DeGuia General Manager neil.deguia@Hilton.com More 

Lombard, United States
1 review
Reviewed 5 days ago NEW

My daughter was refused entry into the room because she is under 21. She is 20. I checked into the hotel earlier in the day and informed the clerk that my daughter and her cousin would be in the room with me and my wife. I asked for 3 key cards. I was never informed that anyone under 21 could... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank raymondf938
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Raymondf938, Thank you for taking the time to review our hotel. I apologize about the experience you had with our property. Our goal is to ensure that ALL of our guests have an enjoyable experience. I am glad I got the time to discuss with you your experience, and look forward to seeing you back at our hotel. Again,... More 

2 reviews
Reviewed 5 days ago NEW

Nice clean, large rooms. Great breakfast. They have a huge amount of choices. Love the manager's special! Everyone was very nice and helpful. Great location as it is close to a huge amount of shopping and great restaurants!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank N9764STdavep
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello, Thank you for taking the time to review our hotel. We appreciate the great feedback. I am glad you were able to take advantage of our Manager's Reception in which we serve complimentary drinks from 5:30-7:30p daily. We hope to see you again soon at the Embassy Suites in Lombard on your next trip to the area. Sincerely, Neil... More 

livonia, United States
1 review
Reviewed 5 days ago NEW

stayed here for a trip during thanksgiving and it was wonderful, from the pool area to the breakfast to the evening reception we could not have had a better time. the staff was wonderful the room spacious and the new televisions were just a pleasure to be able to watch. if you are ever in area you stay here and... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Z4853DDthomasb
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello, Thank you for taking the time to review our hotel. We appreciate you choosing the Embassy Suites Lombard. I am glad that you were able to have a great holiday while staying with us. It sounds like you enjoyed everything our hotel has to offer. We hope to see you again soon during your next trip to Lombard. Sincerely,... More 

Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

I've stayed here many times, both before, during & now post-renovation. The improvements are impressive & include complete room do-overs with all new appointments, furniture & bathroom conversion to walk in showers (at least in our room). It would be worth requesting such with full glass enclosures. The "Manager's Reception" & breakfast-to-order areas are all-new, modern & fresh. The exercise... More 

Helpful?
Thank ThreeLakesJim
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello ThreeLakesJim, Thank you for taking the time to review our hotel. I also want to thank you for choosing the Embassy Suites Lombard. I am very excited to hear that you are pleased with our hotels transformation. We are very proud of our new product and glad you enjoyed your stay with us. We hope to see you again... More 

Lombard, United States
1 review
Reviewed 1 week ago

Still under construction but the new remodel is beautiful! What was once a pretty dated hotel is now modern and clean, love the décor. Nice to have the complimentary happy hour, looking forward to seeing the new bar area when it's complete!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank katherineg554
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Kathering554, Thank you for choosing the Embassy Suites Lombard. We appreciate you taking the time to review our hotel. We are glad you loved the new look of the property. We are so excited to say that our restaurant is close to being finished. We hope to see you again soon. Sincerely, Neil DeGuia General Manager More 

Chicago
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

I have always stayed at Embassy Suites for many years, and refused to stay elsewhere. Understanding renovations were going on, I tried the Hilton Suites ( which was great), and decided to wait until work was done. Well, my stay at Embassy finally came, All suites renovated, Atrium done, ( still working on restaurant). First, I miss the greenery, and... More 

Helpful?
Thank SouthSideTraveler
1 review
Reviewed 1 week ago

Very nice hotel, they were doing construction but I heard nothing and they were not in the way, I can't wait until the restaurant/bar is open for next year. We have stayed for 4 years now and I would not stay anywhere else in the area.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Karen H
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Karen H, Thank you for choosing the Embassy Suites Lombard. We appreciate you taking the time to review our hotel. We are so glad you enjoyed your stay and have selected us for your hotel of choice in the Lombard area. Please let me know when you decide to come back, as I would love to be able to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our Embassy Suites Chicago Lombard Oak Brook hotel is excited to announce our hotel renovation is almost complete. We have completed renovations in all our suites and lobby area. Be the first to experience our newly renovated two-room suites and enjoy a relaxing stay in Chicago - Lombard. We have done more to our hotel so you can enjoy your stay with us more. Whether business or leisure brings you to Chicago - Lombard, we would like to reward you with 1,000 HHonors Points with each night stay. Our new restaurant, Stacks Grilled Cheese & Bar is still undergoing renovations. We will have its grand opening this late November. We look forward to you experiencing our new look and feel. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - Lombard/Oak Brook

Address: 707 E Butterfield Rd, Lombard, IL 60148-5614
Region: United States > Illinois > DuPage County > Lombard
Price Range: £86 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - Lombard/Oak Brook 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Cancelon, Odigeo, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton Chicago - Lombard/Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Chicago
Embassy Suites Lombard
Lombard Embassy Suites
Hotel Style:
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and other travellers.
3 questions
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Chicago, Illinois

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Questions? Get answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Suites are larger. Second floor has access to main floor via stair case.”
 of 5 bubbles SouthSideTraveler, 21 Nov 2016 | Read review
“High floors for better views”
 of 5 bubbles 114thomasd, 17 Oct 2016 | Read review
“Pick a different hotel chain.”
 of 5 bubbles MastiffMike, 29 Jul 2016 | Read review
“Higher right now would be better to avoid construction noise.”
 of 5 bubbles 868JulieR, 14 Jul 2016 | Read review
“Pick high floors during the construction, the higher the better”
 of 5 bubbles kellygirl1983, 11 Jul 2016 | Read review
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