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Country Inn & Suites by Radisson, Matteson, IL

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Traveller (38)
Room & Suite (24)
Pool & Beach (2)
Overview
  • Excellent40%
  • Very good18%
  • Average9%
  • Poor13%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star accommodation
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Matteson, IL
Special Offer: $25 Gift Card & 5% Off
Hotel deals
Offers from Country Inn & Suites by Radisson, Matteson, IL
Special Offer: $25 Gift Card & 5% Off
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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LanguageEnglish
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1 - 5 of 450 reviews
Reviewed 1 week ago

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Review collected in partnership with Country Inns & Suites By Radisson
Response from MgtTeam, General Manager at Country Inn & Suites by Radisson, Matteson, ILResponded 5 days ago

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Hotel's Favourite
Reviewed 1 July 2018

Amtrak put us up for the night because we missed our connection ,there were a busload of people arrived with us ,with little or no warning to front desk clerk and he( Peter Morrison ) handled the situation in a very professional ,quiet ,patient way,great...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank Jack R
Response from MgtTeam, General Manager at Country Inn & Suites by Radisson, Matteson, ILResponded 10 July 2018

Dear Jack , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the services of our fellow team mate and your compliments were shared with him. He was honored that his...More

Reviewed 2 weeks ago

Twice in one night the hotel clerk checked our room out to two different parties. Early in the evening, the first incident, the young man at the desk physically verified that the room was occupied. It was established, that yes, we were in the room....More

1  Thank Christy P
Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Matteson, ILResponded 5 days ago

Thank you for taking time to post a review. We're glad you appreciated the efforts of one of our female staffs. On the other hand, we're sad your stay was anything less than pleasing due to the concerns regarding your rooming and safety, the service...More

Reviewed 2 weeks ago

This Hotel is tucked away in a really nice quiet suburb of Chicago. Located about 30-45 minutes from downtown depending on traffic. We were in Matteson for a concert & to enjoy Chicago at a reasonable price. This hotel Did its Job. Not 4 or...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank rhondascott230
Reviewed 3 weeks ago via mobile

Had to stay over night due to our late Amtrak train and just wanted to compliment your employee Peter Morrison for his kindness and professionalism on getting a whole bus full of tired grumpy people checked in with a smile. Thank you.

1  Thank donnaosburne
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Wheelchair access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (24)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chynna72
7 June 2015|
AnswerShow all 6 answers
Response from francescamy | Reviewed this property |
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
2
Votes
Room Tips
"Just don't stay here!"
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"check out the king suite"
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"Use another hotel!"
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"The only thing is to make sure the air conditioners are working properly."
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