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Comfort Suites

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Traveller (38)
Room & Suite (48)
Pool & Beach (11)
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Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(53 reviews)
“hour pool”(5 reviews)
“safe charge”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)
Filter reviews
371 results
Traveller rating
225
101
30
6
9
Traveller type
Time of year
LanguageEnglish
225
101
30
6
9
Show reviews that mention
All reviewsfront deskhour poolsafe chargehot tubthe staff was super friendlyfire pitthe mexican restaurantwafflesopen hoursample roomsitting arealarge familywould definitely stay here againbusiness centertop floorpet feesausage
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1 - 5 of 371 reviews
Reviewed 3 days ago

My wife and I thought we had more than we needed with a king bed and a separate sofa bed at this all-suites hotel. But you get what you pay for: The big screen TV had over seventy channels, good size refrigerator, and a sparkling...More

Thank james V
Reviewed 1 week ago

I booked this hotel through choice hotels which is their booking/reservation line. I prepaid and had booked this hotel almost 2 months in advance. After arriving at about 12:30am, tired and ready to get some sleep so we could head out early in the morning,...More

Thank wildgirl26
Response from mtvernongm, General Manager at Comfort SuitesResponded 1 week ago

We are sorry that the reservation was not correct when you arrrived to our hotel. I assure you if we would have had a room with two beds we would have been more than happy to change your reservation. We appreciate your feedback and we...More

Reviewed 1 week ago

Our family checked in here after having driven for over ten hours that day. We arrived around 7 pm, and check in was quick. I was able to get the room set up quickly so that we could get the kids to bed. We usually...More

2  Thank BethWI
Response from mtvernongm, General Manager at Comfort SuitesResponded 1 week ago

Thank you for taking the time to let us know how your stay was. I am sorry to hear that you will not be returning to our hotel due to us accepting pets. We hope you will change your mind and stay with us again...More

Reviewed 3 weeks ago

Service was not personal and such that you didn't feel valued as a customer. Room was older with worn shower and floor tiles making the room feel less than clean. Nothing standout was bad but it is unlikely we will stay again. We had a...More

1  Thank Sue L
Response from mtvernongm, General Manager at Comfort SuitesResponded 2 weeks ago

I would like to apologize for the lack of customer service you received. We want you to feel at ease regardless the reason of travel and it would be amazing to have you as a guest again soon so that we can provide you with...More

Reviewed 3 weeks ago

The desk clerk was pleasant, check in was quick. The room had everything I needed--bed and bathroom. The location is very convenient. Breakfast was better than many at same general rate. Parking was plentiful.More

1  Thank Edge W
Response from mtvernongm, General Manager at Comfort SuitesResponded 2 weeks ago

We are pleased to know the room had everything you needed, and the location was convenient, and breakfast exceeded your expectations! We appreciate the time you took to share your feedback and we look forward to seeing you again in the future! Amber Parker General...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (38)
Room & Suite (48)
Pool & Beach (11)
Dining (8)
Business Centre & Event Rooms (5)
Questions & Answers
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Missy R
20 December 2017|
AnswerShow all 2 answers
Response from docholiday174 | Reviewed this property |
Worked fine when I went through in August.
0
Votes
Kathy S
15 July 2017|
AnswerShow all 4 answers
Response from mtvernongm | Property representative |
Breakfast is 7am -10am on Saturday and Sunday, Monday-Friday is 6am-9am Thank you
0
Votes
garyknauer
28 September 2016|
AnswerShow all 3 answers
Response from illinoisrob | Reviewed this property |
great breakfast waffles sausage yogurt fruit and milk and juices
0
Votes
Room Tips
"Choose two queen beds with sofa bed and you can have up to six in a room."
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"go somewhere else...trust me"
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"ask for a higher floor for quietness, away from rooms with children"
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"We always ask for an upper floor, away from traffic and the elevator."
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