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Fairfield Inn & Suites Chicago Naperville

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Fairfield Inn & Suites Chicago Naperville
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187 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Bartlesville
Reviewed 1 week ago

The hotel was nice and clean. Lobby area was different, not bad but I wasnt sure if I was coming in the front or back of the hotel. Rooms were nice but bathroom sink area was cramped and no room safe. Breakfast area filled up quickly in the morning but the food was good with many different choices. I would...

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Helpful?
Thank Zachary W
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello! Thank you for taking the time to give us you feedback on your experience with us. We appreciate the great compliments. We really take pride in our hotel, especially cleanliness. We look forward to seeing again soon! Sincerley, Mark Bruns Fairfield Inn and Suites.

Reviewed 25 October 2016 via mobile

The hotel is too neat and clean. Well maintained. Staff is too friendly. But the breakfast is too simple not much variety. Calm and cool place at the price range that is being offered. Simple but highly professional

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Helpful?
Thank kumar v
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Kumar V, Thank you so much for the taking the time to leave us such a great review! We are rolling out a brand new breakfast next month, So we looking forward to seeing you again to share all the exciting new changes! Best Regards! Mark Bruns Fairfield Inn and Suites

Naperville, Illinois
Reviewed 7 October 2016 via mobile

Excellent staff and location! Close to many restaurants and downtown Naperville. Also very close to the highway for convenience. I would recommend for any type of travel! The staff is very friendly and goes the extra mile to make sure their guests are happy and want to come back.

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Helpful?
Thank Andrew D
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear guest, Thank you for taking time to review your experience with us. We really appreciate all the great compliments about the staff and the hotel. It was a pleasure having you back and we look forward to seeing you again when your travels brings you back to the Naperville area. Kind Regards, Mark Bruns Assistant General Manager

Stillwater, Minnesota
Reviewed 7 October 2016

Good value and nice stay. I have the staff are over the top friendly and attentive. From the time you arrive until you leave they are always smiling and helpful A SPECIAL; SHOUT OUT TO LAUREN. she did and Excellent Job.

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Helpful?
Thank slapsh0t
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Slapsh0t, Thank you so much for taking the time to share your experience with us. We really appreciate the compliments about our staff. I also shared your comments with Lauren and she was thrilled you mentioned her by name. Thanks again! Mark Bruns Assistant Gnerla Manager

Willington, Connecticut
Reviewed 4 October 2016

I stayed at the Fairfield Inn & Suites for a business trip. I was there six days and five nights and used it mainly as a place to stay; I did not use it for meetings. I liked it. I booked a room there because I wanted an affordable place to sleep with complimentary breakfast. I would say that it...

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Helpful?
Thank djlucas
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Wow! Thank you so much for all the great compliment about our staff and the hotel. I'm sorry to hear the thermostats didn't go as cool as you would like, and we don't offer soap dishes. On your next stay, please let us know if there is anything we could do to make your stay more comfortable during your stay,...

Hershey, Pennsylvania
Reviewed 2 October 2016 via mobile

Husband and I stayed here 3 nights Thursday - Saturday. Service is good. Breakfast has everything you need. Newspapers in lobby. Nice thick towels. Pretty quiet. The rooms are a bit worn. Would say the same for hotel overall. Our room has no warm water in shower but sink had hot water. Endured for first morning, but was miserable. Maintenance...

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Helpful?
Thank Shannon B
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Thank you so much for the for taking time to review your stay with us. We appreciate your feedback as we use it to fine tune your overall experience with us. I'm sorry to hear you had an issue with your hot water in your room. On the other hand, I'm glad you were happy with the new room and...

Livonia
Reviewed 1 October 2016

Nice hotel, clean, well-maintained. Good complimentary breakfast. Wi-fi worked well. No refrigerator/microwave in the room. We were in our room mostly just at night; out touring during the day. I would recommend this hotel

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Helpful?
Thank DeniseG870
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Hello, Thank you so much for taking the time to review your stay with us. We appreciate the recommendation and the great compliments about our hotel. We look forward to seeing you again when your travels brings you back to the area. Kind Regards, Mark Bruns Assistant General Manager

Reviewed 29 September 2016

We love it here. We came for the NASCAR race and chose this as our place to stay. Very clean, excellent housekeeping services and very nice breakfast. We will be back next year! We had no idea where to sat , but are happy we chose here.

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Helpful?
Thank Jennifer W
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Jennifer W, Thank you so much for taking the time to review your experience with us. We really appreciate all the wonderful compliments about our staff and the hotel itself. We are so glad you did choose us and we look forward to seeing you next year. Sincerely, Mark Bruns Assistant General MAnager

Durham, North Carolina
Reviewed 20 September 2016 via mobile

From the moment we checked in, we knew we had made the right choice. We had come to Naperville not for pleasure, but to attend the funeral of a very close relative. The first person we encountered was Mark, the day manager, who greeted us warmly. We explained the reason for our visit and why we wanted a quiet room...

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Helpful?
Thank Chrisco01
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Chrisco01, Wow! Thank you so much for all the great compliments about our staff and hotel. I shared your comments with Lauren and we both are thrilled you mention us both by name. We were aware on why you were staying with us, so we wanted to make sure you were has comfortable as possible. We are so glad...

Reviewed 30 August 2016

I checked in to a "Handicap" room with my 86 year old mother and were very disappointed that the bathroom had a low height toilet as well as only one grab bar in the bathroom located on the long wall in the tub area at about knee height. When I complained in the morning to the Assistant Manager, Mark Brun,...

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Helpful?
Thank Bryan W
FFISNaperville, Assistant General Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you so much for the great compliments about our staff and the hotel. It was our pleasure to make sure you were in a accessible room that met your mother's needs and made her comfortable. We really appreciate you taking the time to share your experience with us and look forward to seeing you again. Sincerley, MArk...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Region: United States > Illinois > Naperville
Price Range: £76 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago Naperville staff and other travellers.
2 questions
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Knoxville, Tennessee
Somerville, Massachusetts
2 months ago

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Questions? Get answers from Fairfield Inn & Suites Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure that any rooms are better than any others.”
 of 5 bubbles djlucas, 4 Oct 2016 | Read review
“Get a room away from the pool so you don't have to listen to people outside at night.”
 of 5 bubbles robbC2670HH, 19 Jul 2016 | Read review
“All rooms are clean and comfortable.”
 of 5 bubbles jillc406, 28 Jun 2016 | Read review
“All rooms are great!”
 of 5 bubbles moniquek481, 20 Jan 2016 | Read review
“Several very good restaurants within walking distance.”
 of 5 bubbles RogerC528, 18 Nov 2015 | Read review
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