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Candlewood Suites Bloomington-Normal

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Traveller (2)
Room & Suite (22)
Dining (1)
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Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Room Service
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
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Reviews (87)
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52
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All reviewsextended stayfull size refrigeratorwashers and dryersfree laundry facilityhome away from homefront deskmini kitchendesk areaguest laundryhave stayed here several timesrecommend this hotel to anyonebooked onlinedecent hotelbed was comfortableillinois statedishwasherpantry
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31 - 35 of 87 reviews
Reviewed 7 January 2016

after 2 nights, the room is spacious, clean and comfortable. the room has a kitchenette which is nice. The bed was very comfortable and the staff was most helpful. I couldn't find a luggage rack in the room. And the internet was slow and unreliable....More

Thank Steve H
Response from Blake H, General Manager at Candlewood Suites Bloomington-NormalResponded 20 January 2016

Dear Steve H. Thank you so much for taking the time to review our property. We are so glad you enjoyed the room and our level of service. I want to completely apologize about the internet issues you experienced. Normally we have had no problems...More

Reviewed 19 October 2015

Yikes. This place was horrible. First room I got reeked of smoke. The girl at the front desk was nice enough to give me a new room though so I was happy. It did smell better, but when I went to go to bed for...More

1  Thank Katee1177
Response from Blake H, General Manager at Candlewood Suites Bloomington-NormalResponded 23 October 2015

Dear Katee1177, Thank you so much for providing your valuable feedback. I want to deeply apologize on behalf of the entire hotel for the experience you had with us. We hold ourselves to a very high cleaning standard and it is deeply concerning that these...More

Reviewed 13 October 2015

Extended stay here, end of July through early October 2015. The only negative item to report was the pillows were totally worn out. Within one week of arrival new pillows had replaced the old. Front desk staff is friendly and helpful. Housekeeping is only once...More

Thank Ken A
Response from Blake H, General Manager at Candlewood Suites Bloomington-NormalResponded 16 October 2015

Dear Ken, Thank you so much for taking the time to review our property and for your wonderful comments. We are so pleased that you enjoyed your time with us and thank you for providing such great details about the great things our hotel has...More

Reviewed 22 September 2015

Was driving between Chicago and St. Louis and stayed here for the night. Used IHG points to book the room. The hotel is quiet and has plenty places to eat nearby. Staff were pretty nice, especially in evening. Room was very nice. It is a...More

Thank tedkirby
Response from Whitney Z, Manager at Candlewood Suites Bloomington-NormalResponded 24 September 2015

We would like to thank you for taking the time to tell us about your recent stay at The Candlewood Suites Bloomington/Normal. I am glad to learn that you enjoyed your stay and found the staff to be friendly. Thank you for staying with us...More

Reviewed 19 August 2015

My husband and I were in town for 4 days and I originally wanted to book with the Residence Inn, but one of the days I needed they were completely booked. So I decided to stay at the Residence Inn the first night then go...More

Thank DjLilly
Response from IHGCare, Guest Relations Manager at Candlewood Suites Bloomington-NormalResponded 3 September 2015

Dear DjLilly, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Normal
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Normal
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (22)
Dining (1)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
vanatic
2 May 2017|
Answer
Response from Kyle D | Property representative |
Dear Potential Guest, We do not offer a traditional continental breakfast since we are an extended stay property. We do offer complimentary coffee and whole fruit and we do have an onsite store in our lobby that sells... More
0
Votes
Jenny Pearl T
17 April 2015|
Answer
Response from Kyle D | Property representative |
Thank you for the question Jenny Pearl T. We do not have a shuttle service but we do work with a local cab company and would be happy to setup that service for you. Please contact the hotel directly and we would more than... More
0
Votes
Jenny Pearl T
17 April 2015|
Answer
Response from Kyle D | Property representative |
Thank you for the question Jenny Pearl T. We do not have a shuttle service but we do work with a local cab company and would be happy to setup that service for you. Please contact the hotel directly and we would more than... More
0
Votes
Room Tips
"Ask for the ground floor handicapped room right next to the exit door at the end of a hallway. Convenient to..."
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"Top floor away from elevator."
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"Get a room on ground level"
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"Not on first floor"
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